Page 141 – Support | Kriesi.at – Premium WordPress Themes

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August 2, 2024 at 8:58 pm in reply to: Vimeo Not Displaying On Website #1463676

Rikard
Keymaster

Hi,

Thanks for the update, we’ll keep this thread open for you.

Best regards,
Rikard

August 2, 2024 at 8:55 pm in reply to: theme license says it is expired #1463675

Rikard
Keymaster

Hi,

Thanks for the clarification. Did you try to unzip the folder in question and copy it to the themes folder?

Best regards,
Rikard

August 2, 2024 at 4:27 pm in reply to: theme license says it is expired #1463662

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

August 2, 2024 at 4:25 pm in reply to: Easy Slider ‘Mouse Hover’ #1463661

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

August 2, 2024 at 4:24 pm in reply to: Easy Slider – ‘Align Caption Text Centre’ #1463660

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

August 2, 2024 at 12:44 pm in reply to: Easy Slider ‘Mouse Hover’ #1463641

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

August 2, 2024 at 12:44 pm in reply to: Easy Slider – ‘Align Caption Text Centre’ #1463640
Rikard
Keymaster
Hi,

Please try this CSS as well:
```
.avia-slideshow .avia-inner-caption {
  text-align: center;
}
```
Best regards,
Rikard
August 2, 2024 at 12:41 pm in reply to: Zeilenabstand der Überschriften verändern #1463639

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

August 2, 2024 at 12:39 pm in reply to: Untermenü #1463638

Rikard
Keymaster

Hey nadinew13,

Could you post a link to where we can see the element in question please?

Best regards,
Rikard

August 2, 2024 at 12:37 pm in reply to: How to reduce spacing between sections for one page #1463636

Rikard
Keymaster

Hi,

You can set different margins for different screen sizes in the element options, did you try that out?

Best regards,
Rikard

August 2, 2024 at 12:33 pm in reply to: Color section missing #1463635

Rikard
Keymaster

Hey nebuddlho,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

August 2, 2024 at 12:29 pm in reply to: Text modification validation problem with AVIA builder #1463632

Rikard
Keymaster

Hi,

Thanks for the clarification. I’m seeing JavaScript errors when editing pages, but I’m not sure where it’s coming from. What happens if you temporarily deactivate all plugins?

If you already own a license then you don’t need to purchase another one.

Best regards,
Rikard

August 2, 2024 at 12:24 pm in reply to: Header and footer malware code injection: js.spam-seo.socgholish.001 #1463631

Rikard
Keymaster

Hey buzbuzzer,

Could you try updating the theme to the latest version (6.0.2) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

Best regards,
Rikard

August 2, 2024 at 12:23 pm in reply to: header transparency inverse behavior #1463630

Rikard
Keymaster

Hey tiago,

Did you check your header settings in the Layout menu on the actual page? If you should need further help, then please post a link to where we can see the actual results that you are getting.

Best regards,
Rikard

August 2, 2024 at 12:19 pm in reply to: Asking for support on an old problem #1463628

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

August 1, 2024 at 3:12 pm in reply to: Replace Logo-image with text #1463527

Rikard
Keymaster

Hi,

Thanks for letting us know, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

August 1, 2024 at 3:11 pm in reply to: Text modification validation problem with AVIA builder #1463526

Rikard
Keymaster

Hi,

Thanks for the login details. On which page are you having this problem?

Please follow this in order to register your theme license: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

August 1, 2024 at 12:15 pm in reply to: Asking for support on an old problem #1463519

Rikard
Keymaster

Hi,

If you look in the code block where the this “module” is placed, you can see that it’s generated by shortcode.

Like I stated earlier, we can’t be responsible for problems with third party plugins. Please try to reach out to the plugin authors for further help. If you need further help from us, then please let us know how you are testing things, as you wrote earlier that it’s working as it should using other themes.

Best regards,
Rikard

August 1, 2024 at 12:09 pm in reply to: Blog Thumbnail Size #1463517

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

August 1, 2024 at 12:08 pm in reply to: Problem with Archiv Widget #1463516

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

August 1, 2024 at 12:08 pm in reply to: Add a line between title and text in a fullwidth easy slider #1463515

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

August 1, 2024 at 12:07 pm in reply to: Replace Logo-image with text #1463514

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Thanks @guenni007 for the great help :-)

Best regards,
Rikard

August 1, 2024 at 10:16 am in reply to: Line 1152 enfold #1463504

Rikard
Keymaster

Hi,

Thanks for the update. We cannot reproduce this problem, and we’ve had no other reports of it being a problem for other users either. Where can we see and reproduce the problem that you are having? Also please share server error logs with us.

Best regards,
Rikard

August 1, 2024 at 10:14 am in reply to: Add a line between title and text in a fullwidth easy slider #1463502

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

August 1, 2024 at 9:44 am in reply to: Grid Row background photo not showing on Mobile View #1463501

Rikard
Keymaster

Hi,

Thanks for the update, should we close this thread for now then?

Best regards,
Rikard

August 1, 2024 at 9:43 am in reply to: Text colors for Black background for Shop and Products #1463500

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

August 1, 2024 at 9:37 am in reply to: Download of files for demo GYM Demo didn't work! You might want to try reloading #1463499

Rikard
Keymaster

Hi imdadarain,

Sorry for the problem. Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

August 1, 2024 at 9:33 am in reply to: Welcome to Enfold 6.0.1 – A small update fixing minor bugs and a performance iss #1463498

Rikard
Keymaster

Hey laptophobo,

If you click the Dismiss text, then the notice will disappear. If you click the X, then it will come back. We will change the this behaviour in coming releases.

Best regards,
Rikard

August 1, 2024 at 9:23 am in reply to: Zeilenabstand der Überschriften verändern #1463497

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

August 1, 2024 at 9:20 am in reply to: hello i have buy new theme this fully loaded with the virus #1463496

Rikard
Keymaster

Hi,

If you want a refund, then please reach out Envato/Themeforest support.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 4,201 through 4,230 (of 93,582 total)

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