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Hi,
Thanks for sharing that. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi Annemarie,
The login details you sent don’t have administrator rights, please check.
@Netzie, please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.Best regards,
RikardAugust 12, 2024 at 7:55 pm in reply to: Define specific image per page with link forwarding #1464480Hi,
I don’t think it’s possible to do in emails, but I guess it should be possible in Whatsapp for example. I’m not sure what tags they are using exactly, so you would have to read through their documentation to find out which one you should add. Please note that we can’t really help with things like this, as it’s out of scope of theme support.
Best regards,
RikardAugust 12, 2024 at 5:08 pm in reply to: Define specific image per page with link forwarding #1464466Hey Sebastian,
I’m not sure if that is possible, do you want something which is created when sharing links on social platforms? If so, then an SEO plugin like Yoast SEO is likely your best bet.
Best regards,
RikardHi,
Thanks for letting us know, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardAugust 11, 2024 at 12:33 pm in reply to: Advanced Styling customization (in french “styles avancés”) #1464394Hi,
Thanks for that. You have set a high negative margin for the columns, you can set different margins for different screens sizes in the same place if you click the different device icons above the actual values.
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey babayard,
If you click the X, then the notice will come back. If you click the Dismiss text, then it will not come back.
Best regards,
RikardHey Brad,
I can’t see that happening on my end. The first purchase code has already been used on the forum with your email, and the second one works when I try to register it here: https://kriesi.at/support/register/
Best regards,
RikardHi,
We don’t know either, we would have to be able to see and reproduce the problem that you are seeing. Where can we do that?
Best regards,
RikardHi,
Great, I’m glad that you got things working. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey Mimi Alonso,
You can download a child theme here: https://kriesi.at/documentation/enfold/child-theme/, and you can register on the support forum here: https://kriesi.at/support/register/
Best regards,
RikardHey e1401,
You can override footer.php in a child theme, look for this line and remove it in your child theme file:
<span class='copyright'><?php echo $copyright . $kriesi_at_backlink; ?></span>Best regards,
RikardAugust 10, 2024 at 11:58 am in reply to: images with animations have disappeared after update #1464308Hi,
Yes, but I’m seeing the same error message on the page as on the front page. That is causing the problem, but I’m not sure exactly why the error is occuring unfortunately. Please try to add a new accordion and copy the content over without making any adjustments to the accordion options. You could also add an element on the test page which is not working on the front page, so that you can see exactly when things start breaking. We can help you out if you should feel the need.
Best regards,
RikardHi,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey sybille gburek,
You can change your logo in the main page of the theme option, and you can set your and create your own menu under Appearance->Menus.
Best regards,
RikardHey Szymon,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardAugust 9, 2024 at 8:30 pm in reply to: How to modify the background grey space before a bk video in a color section #1464278Hi,
Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Thanks for the update, we’ll keep this thread open for you.
Best regards,
RikardAugust 9, 2024 at 8:26 pm in reply to: images with animations have disappeared after update #1464275Hi,
Thanks for that. The problem seems to be coming from the Accordion element, could you try recreating that to see if it helps? I created a test page for you, if you feel like doing it there instead of the front page.
Best regards,
RikardHi,
Thanks for that. Did you customise the theme in any way? I’m asking since the default theme header seems to replaced by something which is not created by Enfold, and the footer is completely missing as you pointed out. Could you try to replace the current theme with a fresh copy from your Themeforest account to see if that helps please?
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardAugust 9, 2024 at 3:15 pm in reply to: Advanced Styling customization (in french “styles avancés”) #1464263Hi,
I’m not sure exactly which cards you are referring to, could you post a link to where we can see the elements in question please?
Best regards,
RikardHi,
I can’t reproduce that on a test installation, you can see a working example here: https://wpexpert.se/enfold/product/product-meta-info/. How can we reproduce the results that you are seeing on your end?
Best regards,
RikardHey Ad-Min747,
Enfold does not hide that alternative, maybe it’s done by your hosting provider?
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
You can download the file that you have changed locally, then update the theme. If it should be necessary then you can add the code back after the update.
Best regards,
RikardAugust 9, 2024 at 2:59 pm in reply to: Loss of my footer widget customization after theme update #1464256 -
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