Page 12 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 331 through 360 (of 92,253 total)

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May 8, 2025 at 3:39 pm in reply to: Really slow and can’t edit anything #1483866

Rikard
Keymaster

Hi,

Thanks for that. I tried activating the classic editor in the theme options, and that seems to have helped. I’m not sure why this is happening on your installation unfortunately, we haven’t been able to reproduce it and we haven’t had any other users with the same problem.

Best regards,
Rikard

May 8, 2025 at 12:09 pm in reply to: Trying to open certain pages, but it just spins loading the builder modules. #1483852

Rikard
Keymaster

Hi,

Great, I’m glad to hear that you managed to find a solution. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 8, 2025 at 12:08 pm in reply to: Audio player problems? #1483851

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 8, 2025 at 9:28 am in reply to: How to change the font for the caption in the full width easy slider #1483837

Rikard
Keymaster

Hey Lissasan,

Could you post a link to where we can see the element that you are trying to target please?

Best regards,
Rikard

May 8, 2025 at 9:05 am in reply to: Not full screen via media element Full screen Slider – Vimeo #1483833

Rikard
Keymaster

Hi,

Thanks for the update. I checked the URL that you linked to, but it’s displaying a 404 page. Where can we see the actual problem?

Best regards,
Rikard

May 8, 2025 at 9:02 am in reply to: Cannot edit in Avia Layout Builder – Wheel Just Spins #1483832

Rikard
Keymaster

Hey Eleina,

Thanks for the login details. If you are having problems on one page only, then it’s likely due to custom code for example. Please try copying the shortcodes to a new page, and try to remove any custom code you might have added.

Best regards,
Rikard

May 7, 2025 at 4:32 pm in reply to: Update from Enfold ver. 4.8.5 to latest version #1483781

Rikard
Keymaster

Hey KatjaL,

The update to 7.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

May 7, 2025 at 4:31 pm in reply to: Audio player problems? #1483780

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007. Did you have any luck with that suggestion @solf?

Best regards,
Rikard

May 7, 2025 at 4:30 pm in reply to: Issue to import Agency demo file #1483779

Rikard
Keymaster

Hi,

I’ve added that to a new page for you, see private.

Best regards,
Rikard

May 7, 2025 at 12:20 pm in reply to: Typ E_ERROR #1483767

Rikard
Keymaster

Hey SanKlei,

Please increase the memory allocated to PHP on your installation: https://developer.wordpress.org/advanced-administration/wordpress/wp-config/#Increasing_memory_allocated_to_PHP

Best regards,
Rikard

May 7, 2025 at 9:17 am in reply to: Issue to import Agency demo file #1483757

Rikard
Keymaster

Hi,

Shortcode is what makes up the content of the layout builder, I copied that content in to a new page for you. Please check it out.

You can make changes to your shop in the WooCommerce plugin, please let us know if you should have any questions about that.

I’m not sure exactly which demo settings you need, but you can make your own settings in the theme options and on the actual page that I copied for you. Please let us know if you should have any problems finding the correct setting.

Best regards,
Rikard

May 7, 2025 at 9:09 am in reply to: PHP Warning in search.php – Theme version 5.6.10 #1483756

Rikard
Keymaster

Hi,

I don’t think that you will have to do any of those things, please try updating to the latest version first of all.

Best regards,
Rikard

May 6, 2025 at 4:16 pm in reply to: PHP Warning in search.php – Theme version 5.6.10 #1483698

Rikard
Keymaster

Hey vbonora,

Could you try updating the theme to the latest version (7.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

Best regards,
Rikard

May 6, 2025 at 1:10 pm in reply to: Issue to import Agency demo file #1483690

Rikard
Keymaster

Hi,

Thanks for the login details. I’ve copied the demo shortcode into a new page for you, please see private. If you need the demo settings as well, then please let us know.

Best regards,
Rikard

May 6, 2025 at 1:04 pm in reply to: Urgent Issue – Slider on Homepage Not Initializing – Enfold – Responsive Multi- #1483689

Rikard
Keymaster

Hi,

Could you try updating the theme to the latest version (7.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. If you haven’t registered your theme license, then please follow this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

May 6, 2025 at 1:02 pm in reply to: Letter Spacing in headlines #1483687
Rikard
Keymaster
Hey limedrop,

Please try the following in Quick CSS under Enfold->General Styling:
```
h1 {
  letter-spacing: 5px;
}
```
Best regards,
Rikard
May 6, 2025 at 1:00 pm in reply to: phone info #1483686
Rikard
Keymaster
Hey volkantuncer,

Please try the following in Quick CSS under Enfold->General Styling:
```
.av_phone_active_right .phone-info {
  float: none;
}
```
Best regards,
Rikard
May 5, 2025 at 5:58 pm in reply to: Burger menu #1483637
Rikard
Keymaster
Hey limedrop,

Please try the following in Quick CSS under Enfold->General Styling:
```
.av-hamburger-inner, .av-hamburger-inner::after, .av-hamburger-inner::before {
  height: 1px;
}
```
Best regards,
Rikard
May 5, 2025 at 5:51 pm in reply to: Different Laterslider for mobile #1483636

Rikard
Keymaster

Hi,

Thanks @guenni007 for helping out :-)

Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 5, 2025 at 5:50 pm in reply to: Less photos on masonry galerie on mobile compared to desktop version possible? #1483634

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 5, 2025 at 5:48 pm in reply to: multiple accordion – behaviour on click #1483632

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

May 5, 2025 at 5:46 pm in reply to: Enfold updates & page builder #1483631

Rikard
Keymaster

Hi,

Thanks for the update. We don’t have any further documentation on this unfortunately, I would suggest that you go through it again to check if all settings are set properly. If it’s still not working then you would have to reach out to Themeforest support, as we cannot solve problems which their servers are giving.

Best regards,
Rikard

May 5, 2025 at 10:03 am in reply to: Issue to import Agency demo file (One pager) #1483609

Rikard
Keymaster

Hi Luca,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

May 3, 2025 at 12:22 pm in reply to: blog with image on right but text on left #1483547
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
.html_elegant-blog #top .big-preview {
  max-width: 48%;
  display: inline-block;
  vertical-align: top;
}

.html_elegant-blog #top .entry-content {
  max-width: 48%;
  display: inline-block;
}
```
Best regards,
Rikard
May 3, 2025 at 12:14 pm in reply to: Fontello Font loading issue, preventing menu from being accessible on iOS #1483546

Rikard
Keymaster

Hi,

Thanks for the update and sorry for the late reply. I can’t see any difference when comparing the icons in Firefox and Safari, did you try loading the site in a private browser window?

Best regards,
Rikard

May 3, 2025 at 12:03 pm in reply to: Make each element of a page be the full screen #1483543

Rikard
Keymaster

Hey Brian,

Please try using Color Section elements, you can set the height in the element options.

Best regards,
Rikard

May 3, 2025 at 12:02 pm in reply to: Footer Not Responsive with Chrome & Safari (works for Firefox) #1483542
Rikard
Keymaster
Hey egouldmedia,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
#footer div .av_one_third {
  margin-left: 0;
  width: 100%;
}
}
```
Best regards,
Rikard
May 3, 2025 at 11:58 am in reply to: Transform Your Business with a Custom Mobile App from Meta App Desgins #1483541

Rikard
Keymaster

stop

May 2, 2025 at 8:27 pm in reply to: multiple accordion – behaviour on click #1483529

Rikard
Keymaster

Hey SurigliaStudio,

I’m not sure that I understand your question, do you want to open multiple tabs with one click?

Best regards,
Rikard

May 2, 2025 at 8:25 pm in reply to: Overlapping sections #1483528

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard
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Viewing 30 posts - 331 through 360 (of 92,253 total)

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