Page 12 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 331 through 360 (of 92,467 total)

← 1 2 3 … 11 12 13 … 3,081 3,082 3,083 →

Author

Posts
June 13, 2025 at 7:01 pm in reply to: Padding in textboxes #1485448
Rikard
Keymaster
Hey Alan,

Please try the following in Quick CSS under Enfold->General Styling:
```
.home #av_section_4 .flex_column .av-special-heading, .home #av_section_4 .flex_column .av_textblock_section {
  padding: 0 5%;
}
```
Best regards,
Rikard
June 13, 2025 at 6:57 pm in reply to: Change the Contact Form Captcha message #1485447

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

June 13, 2025 at 6:55 pm in reply to: Settings import: couldnt’t import the config because the server didnt resp #1485446

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. You can use a personal email, or the one in private. Just remember to post the login details here in private.

Best regards,
Rikard

June 13, 2025 at 6:52 pm in reply to: How to center footer widgets #1485445

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

June 13, 2025 at 6:51 pm in reply to: One page restaurant demo: Transparent logo is the wrong size, main logo is the K #1485444

Rikard
Keymaster

Hi,

We import demos just like any users would do it, but we cannot reproduce the problem. You might want to consider pushing what you have locally to a live server so that we can have a look at it.

I’m not sure what you mean by Remove Files feature?

Best regards,
Rikard

June 13, 2025 at 6:49 pm in reply to: border radius on images #1485443

Rikard
Keymaster

Hi,

Thanks for sharing @gerardlok1. If you need further help, then post a link to an example image @limedrop.

Best regards,
Rikard

June 13, 2025 at 11:13 am in reply to: Pages not loading on mobile in Safari #1485418

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 13, 2025 at 9:52 am in reply to: Enfold Theme Custom Widget Areas Not Showing #1485413

Rikard
Keymaster

Hi,

Thanks for the update. We don’t have any other suggestions unfortunately, so if what you did is working, then I would suggest that you go for that solution.

Best regards,
Rikard

June 13, 2025 at 9:51 am in reply to: Pages not loading on mobile in Safari #1485412

Rikard
Keymaster

Hi,

Thanks for the updates. Did you try using a private browser window in Safari?

Best regards,
Rikard

June 12, 2025 at 1:00 pm in reply to: Google Tag Manager installieren #1485368

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 11, 2025 at 7:47 pm in reply to: Accessibility issue (Easy Slider): Missing accessible text for navigation links #1485345

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 11, 2025 at 7:43 pm in reply to: One page restaurant demo: Transparent logo is the wrong size, main logo is the K #1485344

Rikard
Keymaster

Hi,

We cannot reproduce this problem on our test installations, if you need further help then please post login details in private.

Best regards,
Rikard

June 11, 2025 at 7:42 pm in reply to: Token #1485343

Rikard
Keymaster

Hey ringonet,

Please follow this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

June 11, 2025 at 7:41 pm in reply to: Pages not loading on mobile in Safari #1485342

Rikard
Keymaster

Hey Sebastian,

There’s nothing in the theme which would conditionally load and not load certain pages in different browsers. Please try deactivating all cache to see what happens then.

Best regards,
Rikard

June 11, 2025 at 7:39 pm in reply to: Style customization #1485341

Rikard
Keymaster

Hi,

Thanks for the update. I can only see a password in the login details, no username. Please check the login details before you post them.

Best regards,
Rikard

June 11, 2025 at 7:37 pm in reply to: Background Video not loading #1485340

Rikard
Keymaster

Hi,

Likely because it’s using special characters like ?

Best regards,
Rikard

June 11, 2025 at 7:36 pm in reply to: Google Tag Manager installieren #1485339

Rikard
Keymaster

Hi,

ava_after_body_opening_tag is the hook being used in the code that you are using.

Best regards,
Rikard

June 11, 2025 at 10:09 am in reply to: CPU saturated by Enfold – need to ugrade my server #1485322

Rikard
Keymaster

Hi,

Thanks for the update. Do you mean that your site was slow? I’m not sure I understand with it being low. You could try using a plugin like this to check what is consuming the most resources on your site: https://wordpress.org/plugins/query-monitor/

Best regards,
Rikard

June 11, 2025 at 9:48 am in reply to: Background Video not loading #1485317

Rikard
Keymaster

Hi,

The link in private in your menu is likely causing problems, you could try using a URL shortener instead of the full URL.

Best regards,
Rikard

June 11, 2025 at 9:43 am in reply to: Issue Uploading Images – JavaScript Void #1485315

Rikard
Keymaster

Hi,

There is no problem with uploading images to Enfold, since it’s default WordPress functionality. If the plugin in question is handling images in a different way, then it’s up to them to include that in their code.

Best regards,
Rikard

June 11, 2025 at 9:41 am in reply to: Demo is not uploading #1485314
Rikard
Keymaster
Hi,

You could try increasing these values on the server to see if that helps:
```
PHP time limit	300
Max input time	1500
```
Best regards,
Rikard
June 10, 2025 at 7:04 pm in reply to: Editor field does not exist #1485300

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 10, 2025 at 7:03 pm in reply to: Google Tag Manager installieren #1485299

Rikard
Keymaster

Hi,

Try pasting the code on the second line in your screenshot.

Best regards,
Rikard

June 10, 2025 at 6:58 pm in reply to: Scroll-top-link CSS no longer displaying arrow color #1485298

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 10, 2025 at 6:57 pm in reply to: where do i find downloads #1485296

Rikard
Keymaster

Hi,

Don’t open the file on your local machine. If it opens the file automatically, then you would have to check the settings on your local machine.

Best regards,
Rikard

June 10, 2025 at 6:55 pm in reply to: One page restaurant demo: Transparent logo is the wrong size, main logo is the K #1485294

Rikard
Keymaster

Hi,

In the demo that you are using, there are two different logos. When the header is not transparent, the default logo is used. That can be set in Logo field in the theme options. The logo which is used while the header is transparent can be set under Transparency Options, just below the logo field.

Best regards,
Rikard

June 10, 2025 at 6:51 pm in reply to: Enfold Theme Custom Widget Areas Not Showing #1485291

Rikard
Keymaster

Hi,

Thanks for the update. Is the theme responsible for the problem entries in the database? I’m not sure if I fully understood if you found a solution or not.

Best regards,
Rikard

June 10, 2025 at 6:49 pm in reply to: Background Video not loading #1485290

Rikard
Keymaster

Hey Morten,

There are several javascript error on your site. Please try deactivating file compression under Enfold->Performance first of all, or try to temporarily deactivate all plugins to see if that changes anything.

Best regards,
Rikard

June 10, 2025 at 6:46 pm in reply to: Demo is not uploading #1485289

Rikard
Keymaster

Hey SM_Robel,

Thanks for the login details. Enfold is not active on your site, do you still want to import a demo? If so, which one?

Best regards,
Rikard

June 10, 2025 at 10:58 am in reply to: CPU saturated by Enfold – need to ugrade my server #1485274

Rikard
Keymaster

Hey oliviernuttens,

I’m not sure that I fully understand the problem that you are having. Where exactly are you seeing that the CPU load is too big? If you have some kind of documentation on this, then please share that with us.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 331 through 360 (of 92,467 total)

← 1 2 3 … 11 12 13 … 3,081 3,082 3,083 →