Forum Replies Created
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AuthorPosts
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Hey hans van kilsdonk,
We don’t have any records like that, and I don’t think that Themeforest has any either. I would advice that you check each site and compare the tokens you have created. If you haven’t created separate tokens for each site, then that would be a good idea to do: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHey Wagner,
I’m not sure exactly what you have access to, but you likely need access to the database in order to move the site to a different hosting provider. You could also try using a migration plugin. No data is actually stored in the theme files, so that wouldn’t make much difference unfortunately.
Best regards,
RikardHey NadjaJacke,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey TayHefty,
Thanks for the login details. I see that you are running an old version of the theme, could you try to update to the latest version (6.0.2) to see if that helps please? The update to 6.0.2 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Thanks for the update and for sharing your experience. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Great, I’m glad that you got managed to fix things. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey timkeeley,
Please try to turn off file compression under Enfold->Performance, as it doesn’t work well with the SG Cache plugin.
Best regards,
RikardHey Gianluca,
Creating a custom footer would likely be a good idea. If that doesn’t work out for you, then please let us know what you would like to change in your current footer.
Best regards,
RikardHi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey JannyPolak,
You can use this in your functions.php file:
function janny_trust_index_script(){ ?> YOUR SCRIPT GOES HERE <?php } add_action('wp_head', 'janny_trust_index_script');
Best regards,
RikardHi,
Great, I’m glad to hear that you found the problem. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi laptophobo,
You can do that under Enfold->Import/Export->Export Layout Builder Templates.
Best regards,
RikardHi,
Thanks for the update and for sharing, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for that. The theme options apply if the content in Quick CSS is removed, so you likely have some invalid or open code in there. You can try checking it in CSS lint tool: https://www.atatus.com/tools/css-lint
Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Thanks for that. I’m not sure what is causing this problem unfortunately, could you share FTP login details as well so that we can try to upload a fresh copy of the theme for you?
Best regards,
RikardHi,
Thanks for that. You had set the front page as both the front and blog page in the theme options, I changed that for you and the demo page is working as it should now.
Best regards,
RikardHi,
Thanks for sharing that. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi Annemarie,
The login details you sent don’t have administrator rights, please check.
@Netzie, please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.Best regards,
RikardAugust 12, 2024 at 7:55 pm in reply to: Define specific image per page with link forwarding #1464480Hi,
I don’t think it’s possible to do in emails, but I guess it should be possible in Whatsapp for example. I’m not sure what tags they are using exactly, so you would have to read through their documentation to find out which one you should add. Please note that we can’t really help with things like this, as it’s out of scope of theme support.
Best regards,
RikardAugust 12, 2024 at 5:08 pm in reply to: Define specific image per page with link forwarding #1464466Hey Sebastian,
I’m not sure if that is possible, do you want something which is created when sharing links on social platforms? If so, then an SEO plugin like Yoast SEO is likely your best bet.
Best regards,
RikardHi,
Thanks for letting us know, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardAugust 11, 2024 at 12:33 pm in reply to: Advanced Styling customization (in french “styles avancés”) #1464394Hi,
Thanks for that. You have set a high negative margin for the columns, you can set different margins for different screens sizes in the same place if you click the different device icons above the actual values.
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey babayard,
If you click the X, then the notice will come back. If you click the Dismiss text, then it will not come back.
Best regards,
RikardHey Brad,
I can’t see that happening on my end. The first purchase code has already been used on the forum with your email, and the second one works when I try to register it here: https://kriesi.at/support/register/
Best regards,
Rikard -
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