Page 10 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 271 through 300 (of 90,655 total)

← 1 2 3 … 9 10 11 … 3,020 3,021 3,022 →

Author

Posts
October 31, 2024 at 6:54 pm in reply to: White Space not working when making buttons, or anything similar in back end #1470367

Rikard
Keymaster

Hey MysticMimi,

Thanks for the login details. What happens if you temporarily deactivate all plugin? Also make sure to update the theme to the latest version: https://kriesi.at/documentation/enfold/theme-update/

Best regards,
Rikard

October 31, 2024 at 5:53 pm in reply to: Magnifying glass icon not showing up on mid size screen burger menu #1470359

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 31, 2024 at 5:47 pm in reply to: Mobile Responsiveness #1470358

Rikard
Keymaster

Hey xfarazx,

If you need help with something, then it would be great if we could actually see it. You can post links in both the public and private parts of your reply.

Best regards,
Rikard

October 31, 2024 at 1:52 pm in reply to: Search symbol on the left side of main menu is blank #1470344

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 31, 2024 at 1:50 pm in reply to: Magnifying glass icon not showing up on mid size screen burger menu #1470343
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 1550px) {
  #menu-item-search {
    display: block !important;
  }
}
```
You can upload screenshots to an array of services and sites like Google Drive, Dropbox, Imgur, Snipboard etc. You can then link to the image in question here.

Best regards,
Rikard
October 31, 2024 at 1:45 pm in reply to: Flipbox images not displaying in certain browsers #1470342

Rikard
Keymaster

Hi,

No it’s not something that we have seen before, so the problem is likely due to something local on your site. I just checked in Chrome and Opera as well, and the images display in those browsers too. Did you try to disable all caches and deactivate the plugin?

Best regards,
Rikard

October 31, 2024 at 1:29 pm in reply to: ORDERS GO TO JUNK MAIL #1470341

Rikard
Keymaster

Hey bemodesign,

You have to check the settings in your email client and whitelist the incoming emails.

Best regards,
Rikard

October 31, 2024 at 1:28 pm in reply to: Checkout page font color for specific checkbox #1470340

Rikard
Keymaster

Hey bemodesign,

Could you post a link to where we can see the element in question please?

Best regards,
Rikard

October 30, 2024 at 9:18 pm in reply to: Input fields are greyed out / disabled #1470282

Rikard
Keymaster

Hi,

Thanks for that, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 30, 2024 at 9:16 pm in reply to: Problem with images by every theme update. #1470281

Rikard
Keymaster

Hi,

Did you register your theme license? https://kriesi.at/documentation/enfold/theme-registration/. If that doesn’t work, then please try using this plugin instead: https://envato.com/market-plugin/

I’m not sure that I understand what the problem is in your screenshot, could you try to explain that a bit further please?

If anything changes on your site, you should make a habit of clearing the cache.

Best regards,
Rikard

October 30, 2024 at 9:11 pm in reply to: Flipbox images not displaying in certain browsers #1470279

Rikard
Keymaster

Hey isaac,

I can’t reproduce the problem on my end, I’m seeing the images in both Firefox and Safari. If you are getting different results depending on if you are logged in or not, then the problem is likely due to caching.

Best regards,
Rikard

October 30, 2024 at 9:08 pm in reply to: Bento Box Layout #1470278

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 30, 2024 at 9:07 pm in reply to: Mistakenly renewed support for an expired license #1470277

Rikard
Keymaster

Hi,

Thanks for that, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 30, 2024 at 9:06 pm in reply to: Avia Layout Builder off screen #1470275

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 30, 2024 at 9:05 pm in reply to: Image overlay ends too early #1470274

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

October 30, 2024 at 3:52 pm in reply to: Left side bar menu #1470252
Rikard
Keymaster
Hi,

You can change the text in this line:
```
echo "<p class='av-sidebar-header-text'>Additional text</p>";
```
If you add the content and link to where we can see the actual element, then we can help you out with styling.

Best regards,
Rikard
October 30, 2024 at 3:49 pm in reply to: Problem with anchor links #1470251

Rikard
Keymaster

Hi,

Thanks for the update. I’m not sure if you are communicating with us or @guenni007 now? If you have questions which are not related to this thread, then please open a new one.

Best regards,
Rikard

October 30, 2024 at 12:19 pm in reply to: Timeline customization – bigger circles #1470238
Rikard
Keymaster
Hey Monika,

Please try this CSS instead:
```
.avia-timeline .milestone_icon {
  height: 400px;
  width: 400px;
  line-height: 400px;
}
```
Best regards,
Rikard
October 30, 2024 at 12:13 pm in reply to: Input fields are greyed out / disabled #1470237

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 30, 2024 at 12:11 pm in reply to: Accordeon lädt die Seite ständig neu #1470233

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 30, 2024 at 11:59 am in reply to: Background image vertical alignment mobile #1470231

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

October 30, 2024 at 10:36 am in reply to: Problem with anchor links #1470223

Rikard
Keymaster

Hi,

I added the ID in a text block above the section and it works as expected, please review your site. It’s likely that the elements are being hidden behind the header because of the negative margins you are applying to the columns.

Best regards,
Rikard

October 29, 2024 at 9:36 pm in reply to: Problem with images by every theme update. #1470165

Rikard
Keymaster

Hey jan402,

We would have to see the actual problem in order to say what the problem might be. I see that you are using a caching plugin, so clearing any caches and minified files from that would be the first step to take. You could also try activating the option to delete old CSS and JS files under Enfold->Performance, or toggle the file compression settings on the same page.

Best regards,
Rikard

October 29, 2024 at 9:34 pm in reply to: Major site problems after WordPress update (6.6.2) #1470164

Rikard
Keymaster

Hi,

Thanks for the update, we’ll keep this thread open for you.

Best regards,
Rikard

October 29, 2024 at 9:33 pm in reply to: Protecting current files from new author #1470163

Rikard
Keymaster

Hey John,

There’s nothing like that in the theme by default unfortunately, but there might be plugins or third party code which could implement such functionality for you.

Best regards,
Rikard

October 29, 2024 at 9:30 pm in reply to: Bento Box Layout #1470161

Rikard
Keymaster

Hey blizzmarketing,

You could try using the Grid Row element for a layout like that.

Best regards,
Rikard

October 29, 2024 at 9:28 pm in reply to: How to double a Enfold site completely to other domain? #1470160

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 29, 2024 at 9:27 pm in reply to: Link target #1470159

Rikard
Keymaster

Hey jacc,

The target attribute is empty in that link. If you need further help, then please post admin WordPress login details in private.

Best regards,
Rikard

October 29, 2024 at 6:12 pm in reply to: Featured Image Duplication in My Blog Feed #1470146

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

October 29, 2024 at 6:10 pm in reply to: Help! The folder “dynamic_avia” is over 221,31 GB and raising! #1470145

Rikard
Keymaster

Hey espressoreklam,

Please activate the option to delete old CSS and JS files under Enfold->Performance. If they are not deleted after that then you might have to do it manually via FTP. Remember to change a setting in the theme options and safe after you have deleted the files, so that new files can be generated.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 271 through 300 (of 90,655 total)

← 1 2 3 … 9 10 11 … 3,020 3,021 3,022 →