Forum Replies Created
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AuthorPosts
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Hey mshane,
Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHey Stretchspot,
I can’t see anything overlapping on my end, please share a screenshot highlighting what you would like to change.
Best regards,
RikardApril 23, 2026 at 7:18 pm in reply to: Theme (Enfold Child) contains outdated copies of some WooCommerce template files #1496978Hey ramonolivencia,
A child theme is used to override parent files, that can be done with plugins like WooCommerce as well. The content that you have placed in your child theme is not provided by us, you would have to check it to see which WooCommerce templates that you are overriding, then update them with the latest versions.
Best regards,
RikardHey Advantage09,
You can download and install it manually if you would like to do that. If not, then please follow this: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHey aledef,
Try using the Envato Markets plugin: https://envato.com/market-plugin/
Best regards,
RikardHey Rene,
The update to 7.1.4 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardApril 22, 2026 at 7:11 pm in reply to: Change width when mobile menu replaces full width menu #1496940Hey Erwin,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 1060px) { nav.main_menu { display: block !important; } #avia-menu .menu-item { display: none; } .av-burger-menu-main.menu-item-avia-special { display: block; } }Best regards,
RikardHi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardApril 21, 2026 at 8:06 pm in reply to: wo kann ich die seite vor einem login (Passwortgeschützt) gestalten #1496918Hi,
Thanks for the clarification. I’m not sure how to change that unfortunately, since it’s core WordPress functionality. A search online might bring you a solution though.
ChatGPT suggested this:
function my_password_protected_text( $output ) { $output = str_replace( 'This content is password-protected. To view it, please enter the password below.', 'Your custom message here.', $output ); return $output; } add_filter( 'the_password_form', 'my_password_protected_text' );Best regards,
RikardHey dave Sorenson,
It would help if you gave us something to work with. Your support renewal purchase receipt and theme purchase code for example. If you want a refund then reach out to Themeforest where you bought the item in question.
Best regards,
RikardHey david,
I’m not sure that I understand what you are looking for help with. You paid for extended support at Themeforest but you didn’t get it from there? If you are having problems logging into the support forum, then try pasting your purchase code before trying to add a new thread.
Best regards,
RikardHi,
I would suggest that you update the theme first, then WordPress. Backups of your entire site is also recommended before you update anything.
Best regards,
RikardHey baering,
When the header is transparent, you need to change the transparent menu colour under Theme Options->Transparency Options.
Best regards,
RikardHey ChristosP,
The update to 7.1.4 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardHey roberto,
Enfold is not compatible with Elementor, it comes with its own layout builder.
Best regards,
RikardApril 15, 2026 at 7:37 pm in reply to: Youtube Video and Slide Show full width have a problem #1496837Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey Sharath,
Thanks for reaching out. Not at the moment unfortunately.
Best regards,
RikardHey Morten,
What happen if you temporarily deactivate all plugins?
Best regards,
RikardHey Thomas,
Did you register your theme license? https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardApril 13, 2026 at 7:28 pm in reply to: Background color for a specific active tab accordion element #1496776Hey steviger,
It’s already in your code:
background: #5b9bd4;Change the hex code with your own.
Best regards,
RikardApril 13, 2026 at 6:07 pm in reply to: Lost menu type size, body type size, site width main content… #1496768Hi,
Thanks for the update. I’m not sure that I fully understand your final question, could you post a screenshot highlighting it please?
Best regards,
RikardHi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey Elena,
Where can we see the problem in question? I see login details in private, but no URL.
Best regards,
RikardApril 13, 2026 at 6:02 pm in reply to: How to create space all over the Portfolio Gallery view? #1496765Hey pikkuapuri,
Could you post a screenshot highlighting what you would like to achieve please?
Best regards,
RikardApril 12, 2026 at 3:33 pm in reply to: Kommentarformular versendet Mails an noreply@kriesi.at #1496745Hi,
Thanks for that. I’m not really sure what is going on there, but maybe you have a setting active which notifies users that have commented already? If so, then remove the previous comments, if they are test comments. If that doesn’t help, then try deactivating all plugins to see what happens then.
Best regards,
RikardApril 12, 2026 at 12:18 pm in reply to: Kommentarformular versendet Mails an noreply@kriesi.at #1496740Hey Michael F,
Could you give us instructions on how to reproduce the problem that you are having?
Best regards,
RikardApril 11, 2026 at 9:02 pm in reply to: Lost menu type size, body type size, site width main content… #1496737Hi,
You have selected to hide those elements in the element options, check your settings again please.
Best regards,
Rikard -
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