Support | Kriesi.at – Premium WordPress Themes

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November 22, 2024 at 3:55 pm in reply to: Footer request #1471949

Rikard
Keymaster

Hey Maggie,

You can set that in the Layout menu while editing the page in question.

Best regards,
Rikard

November 22, 2024 at 3:50 pm in reply to: Compatibility Issues with Enfold Builder on PHP 8.2 and WordPress 6.7 #1471947

Rikard
Keymaster

Hey seemeconsulting,

Which version of the theme are you running?

Best regards,
Rikard

November 22, 2024 at 3:46 pm in reply to: Enfold Update #1471944

Rikard
Keymaster

Hey Marcel,

I see that you are running an old version of the theme, could you try to update to the latest version (6.0.6) to see if that helps please? The update to 6.0.6 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

November 22, 2024 at 3:44 pm in reply to: sizing .svg on telephone #1471942

Rikard
Keymaster

Hi,

Thanks for the update. Should we close this thread for now then?

Best regards,
Rikard

November 22, 2024 at 3:43 pm in reply to: image not placed at bottom of section #1471941

Rikard
Keymaster

Hey Jantien,

Thanks for the screenshot. Could you post a link to where we can see the actual element as well please?

Best regards,
Rikard

November 22, 2024 at 2:13 pm in reply to: fixed mobile-header #1471933

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 22, 2024 at 2:12 pm in reply to: too much distance – no idea anymore #1471932

Rikard
Keymaster

Hey Martin,

I’m not sure that I fully understand your intentions, could you post a screenshot highlighting the space that you would like to remove please?

Best regards,
Rikard

November 22, 2024 at 2:10 pm in reply to: How to decrease space in between headlines? #1471931
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
.html_elegant-blog .avia-content-slider .slide-entry-title {
  line-height: 20px;
}
```
Best regards,
Rikard
November 22, 2024 at 2:07 pm in reply to: Mobile Layout Not Working #1471930

Rikard
Keymaster

Hi,

You have two different caching solutions, I’m not sure why, but you need to clear the cache from both of them.

Best regards,
Rikard

November 22, 2024 at 2:07 pm in reply to: Accordion Not Working After Update #1471929

Rikard
Keymaster

Hey djsmbd,

It looks to be working as expected on my end, did you manage to find a solution?

Best regards,
Rikard

November 22, 2024 at 2:06 pm in reply to: Hero section cuts off content on mobile (Construction site ) #1471928

Rikard
Keymaster

Hi,

Great, I’m glad to hear that you found a solution, and thanks for sharing. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 22, 2024 at 2:01 pm in reply to: Adjust Icon Circle size #1471926

Rikard
Keymaster

Hi,

Thanks for that. Did you try to place the element in a container, like a 1/3 for example?

Best regards,
Rikard

November 22, 2024 at 1:59 pm in reply to: Text Field and Anchor Issues #1471925

Rikard
Keymaster

Hey Julie,

Please stick to one question per thread. How and where can we see and reproduce the spacebar problem? Did you try to temporarily deactivate all plugins and remove any custom code you might have added?

Best regards,
Rikard

November 22, 2024 at 1:56 pm in reply to: Errors Appear When Updating WordPress to 6.7 and 6.7.1 #1471924

Rikard
Keymaster

Hey clintrichardson24,

I can’t see those messages on your site, did you manage to find a solution?

Best regards,
Rikard

November 22, 2024 at 1:50 pm in reply to: Change Text of Notifcation-Bar DSVGO #1471923

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 22, 2024 at 1:50 pm in reply to: Change Language in Cookie-Settings #1471922

Rikard
Keymaster

Hi,

Thanks for the update, we’ll check if there are strings that are not translated into German. If you want to submit your own translations, then there are instructions here: https://github.com/KriesiMedia/enfold-language-files. For now, you can use a string translation plugin, or edit the .po/.mo files manually in the lang folder located in the root of the theme folder.

Best regards,
Rikard

November 22, 2024 at 1:43 pm in reply to: Team Member Photos Resizing #1471921

Rikard
Keymaster

Hey Aurora,

Thanks for the screenshot. On which page can we see the element in question?

Best regards,
Rikard

November 21, 2024 at 8:14 pm in reply to: New license?…?? #1471887

Rikard
Keymaster

Hey dowlass,

Your theme license is valid for life, but support is not. Please read this article for more information: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support

Best regards,
Rikard

November 21, 2024 at 8:10 pm in reply to: deprecated since version 6.7.0 error #1471884

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 21, 2024 at 8:09 pm in reply to: Change Language in Cookie-Settings #1471882

Rikard
Keymaster

Hey slikslok,

The language will follow your WordPress language settings, and the button texts can be changed under Enfold->Privacy and Cookies->Cookie Handling.

Best regards,
Rikard

November 21, 2024 at 7:53 pm in reply to: position of Layout Elements in the Advanced Layout editor #1471880

Rikard
Keymaster

Hi,

Yes I did, but I don’t understand what you are looking to change. Please share screenshots highlighting your wishes.

Best regards,
Rikard

November 21, 2024 at 7:51 pm in reply to: WordPress 6.7 problems (Gutenberg need to be used) – blank pages #1471879

Rikard
Keymaster

Hi,

Thanks for the update. We are looking for a permanent solution, but for now this is the best that we’ve got.

Best regards,
Rikard

November 21, 2024 at 7:50 pm in reply to: Kalender MacOS zu Enfold #1471878

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 21, 2024 at 7:49 pm in reply to: Change Text of Notifcation-Bar DSVGO #1471877

Rikard
Keymaster

Hi,

Thanks for the updates. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 21, 2024 at 4:10 pm in reply to: Mobile Layout Not Working #1471862

Rikard
Keymaster

Hi,

Thanks for that. I cleared the caches from your plugins, and it’s working as expected after that. Checked both on mobile emulation and on an actual phone. Please review your site.

Best regards,
Rikard

November 21, 2024 at 4:01 pm in reply to: “Erweiteter layout editor” – Button – fehlt! #1471860

Rikard
Keymaster

Hi,

The current version of Enfold is 6.0.6, I’m guessing that you mean WordPress 6.7? You can find the theme version under Appearance->Themes, or Enfold->Theme Update.

Best regards,
Rikard

November 21, 2024 at 3:59 pm in reply to: WordPress 6.7 problems (Gutenberg need to be used) – blank pages #1471859
Rikard
Keymaster
Hi,

Thanks for the update. This snippet will enable you to disable the block editor for post types, if you should be interested in that:
```
add_theme_support( 'avia_gutenberg_post_type_support' );
```
Best regards,
Rikard
November 21, 2024 at 3:57 pm in reply to: WPML Design #1471858

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 21, 2024 at 3:50 pm in reply to: Adjust Icon Circle size #1471857

Rikard
Keymaster

Hey seyo-iv,

Could you post a link to where we can see the element in question please?

Best regards,
Rikard

November 21, 2024 at 3:49 pm in reply to: Toolset Types deinstallation breaks the Avia Editor #1471856

Rikard
Keymaster

Hi,

Thanks for the update. Could you try updating the theme to the latest version (6.0.6) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 1 through 30 (of 90,632 total)

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