Forum Replies Created
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Hey jnightingale,
Thanks for the login details. What happens if you clear or disable all cache?
Best regards,
RikardJanuary 24, 2026 at 10:29 am in reply to: Change Set Up of Page Builder (Avia Layout Builder) #1494261Hey tinycreatorsclub,
You can click the sidebar icon to the left of the save button to show the sidebar. You can also set to use the Classic Editor on the main page of the theme options.
Best regards,
RikardHi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey theovh,
Please try the suggestions listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Best regards,
RikardHey Rina,
Thanks for reaching out to us. The demos can be edited as you please once imported, and there are several slider options to chose from in the Layout Builder.
Best regards,
RikardHi,
There is something in the content below the 1/3 elements which is breaking the layout builder. Please try to add the content back but without any special characters or emojis to see what happens then.
Best regards,
RikardJanuary 23, 2026 at 9:45 am in reply to: NEED CONTACT FOR GP AND LINK INSERT PLEASE CONTACT ME #1494219Hi,
Thanks for that. There is something in your content which is breaking the layout builder, but I’m not sure exactly what it is. I created a test page and tried to copy your content over, but it won’t save anything which comes after your 1/3 elements. Please try to recreate your content on the page in private, and don’t use any special characters or emojis for now.
Best regards,
RikardHi,
Thanks for the clarification. There is 500 internal server error on the WordPress file in private while trying to edit elements. Please share server error logs with us.
Best regards,
RikardHi,
No unfortunately not, it’s still not showing up on our end. But like I stated earlier, please ask any questions you might have here in this channel for now.
Best regards,
RikardHey Edeenreich,
Thanks for the login details. How can we reproduce the problem that you are having?
Best regards,
RikardHey Sebastian,
Where can we see the problem that you are having?
Best regards,
RikardHi,
If you click the keyboard icon in the WordPress default editor, then you will see more options.
The Enfold layout builder and the WordPress editor are not compatible with each other, please try to stick to either one of them.
Best regards,
RikardHi,
Please try to update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
Best regards,
RikardHi,
Great, I’m glad that you found a solution. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Please try this CSS as well:
.home #av-layout-grid-2 { border-bottom-width: 0; } .container_wrap { border-top-width: 0; }Best regards,
RikardHey Blanca,
Please register your theme license in order to receive updates: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHey trevorjchapman,
We haven’t seen that problem on any of our installations. Where can we see and reproduce the problem that you are having?
Best regards,
RikardHi,
The login details are not working, please check and verify.
Best regards,
RikardJanuary 20, 2026 at 3:32 pm in reply to: Mixed Content Error – HTTP Images Causing PageSpeed Insights Warnings #1494104Hi,
Thanks for the update, please note that this is not a theme problem. The image is located in the section with the ihre-buchhalter ID. It’s hidden on desktop.
Best regards,
RikardHey clbdcnpafe,
Where can we see and reproduce the problem that you are having?
Best regards,
RikardHi,
Great, I’m glad that you found the problem. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey spitsdesign,
We haven’t tested the theme with any plugins like that unfortunately. Please try searching the WordPress plugin repository.
Best regards,
RikardHi,
The login details are not working, please check and verify.
Best regards,
RikardHey Antonio,
That is an archive page, it’s not editable with the Layout Builder unfortunately. You would have to use CSS to add more space.
Best regards,
RikardHey sheila,
Thanks for reaching out to us. We don’t provide support by phone unfortunately, please ask your question here.
Best regards,
RikardJanuary 17, 2026 at 10:57 am in reply to: Change sentence in “Search Results” (German Version) #1494029Hi,
Thanks for helping out @guenni007, did that answer your question @lichtartist?
Best regards,
RikardHi,
Could you post a link to where we can see the element in question please?
Best regards,
RikardJanuary 15, 2026 at 6:14 pm in reply to: Contact form has stopped working on several websites #1493989Hi Andrew,
You can test if this is a theme problem or not by activating a different theme and try sending a message then. I would guess that you will have the same problem as you do now, as Enfold doesn’t actually deliver your messages, the mail server at your hosting provider does that. If they say that emails are leaving their servers, then it’s not an Enfold problem, it’s not a WordPress problem, or a problem with your mail server.
Best regards,
Rikard -
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