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Hey jkos,
Could you share a screenshot highlighting what you would like to achieve please?
Best regards,
RikardMay 17, 2025 at 10:06 am in reply to: Footer overlays content – EDIT: Found a fix (Message can be deleted) #1484369Hey a_edemirci,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for the update. I’m not sure which settings you are referring to, could you try to explain what you are looking for a bit further? If you are going to install the theme on a test/staging site for the purpose of importing a demo, then you don’t need a second license.
Best regards,
RikardHi,
A screenshot won’t help much, we need to see your theme settings and an example on your actual site.
Best regards,
RikardHey Aarre Sakari Lehtonen Antti Puustinen,
Double post, closing.
Best regards,
RikardHi,
Where can we see and reproduce the problem that you are having?
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey swurban,
Could you try updating the theme to the latest version (7.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. If the updates are not coming through via the theme backend, then please try using this plugin: https://envato.com/market-plugin/
Best regards,
RikardHi,
Thanks for that. Please try this CSS as well:
@media only screen and (max-width: 767px) { #socket .container { padding-bottom: 0; } }
Best regards,
RikardHi,
Thanks for that. What happens if you temporarily deactivate all plugins? Also please remove this piece of code from Quick CSS, as it’s not CSS:
<head><script id="mcjs">!function(c,h,i,m,p){m=c.createElement(h),p=c.getElementsByTagName(h)[0],m.async=1,m.src=i,p.parentNode.insertBefore(m,p)}(document,"script","https://chimpstatic.com/mcjs-connected/js/users/6d0ec3379f441286d65524a4e/a98fab925f37eb224333dfe65.js");</script></head>
Best regards,
RikardHey Tobias,
Please reach out to Envato/Themeforest for a refund, they handle all sales related matters.
Best regards,
RikardHi,
Thanks for the update. I’ve copied the shortcodes for you into a new page, please have a look. Note that the images and other settings are not included, but I’m guessing that you will replace images with your own?
Best regards,
RikardHi,
Please try this instead:
#top #menu-item-search a { z-index: 1; position: relative; padding-right: 10px; }
Best regards,
RikardHi,
Thanks for that, but I can’t see any error logs in your FTP account. Please refer to your hosting documentation to find out where it’s located. If they don’t provide any technical support, then you should probably consider changing hosting to another provider. It’s impossible for us to know why the server is responding with a 500 internal error unless we can see the error logs. You could also try to enable debugging in your WordPress installation: https://wordpress.org/support/article/debugging-in-wordpress/
Best regards,
RikardHey cpirih,
You can find your purchase codes in your Themeforest account. To keep track of your licenses, I would suggest that you generate separate tokens for each of them: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHi,
Please don’t open more than one thread for the same problem, please continue here.
Best regards,
RikardHi,
Thanks for the update. I’m not sure what is going on with your installation, but it seems to be server related as the server is returning a 500 internal server error while trying to edit the Special Heading element even on an empty page. Please share server error logs with us.
Best regards,
RikardMay 14, 2025 at 6:22 pm in reply to: How to change the font for the caption in the full width easy slider #1484251Hi,
Thanks for the update, I’m glad to hear that you found a solution. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for the updates. Please let us know if you should need any further help.
Best regards,
RikardHi,
Thanks for that. If you are using OVH hosting then importing demos is not possible due to restrictions by their servers. You can import the demo on a different or local site, then migrate it to your current site. We could also provide you with the shortcodes for the content that you are interested in. Please let us know how you would like to proceed.
Best regards,
RikardHi,
I copied the content of the page in question to a test page, and I see that your content is full of what seems like unnecessary markup, for example:
<span class="wysiwyg-color"><span class="wysiwyg-font-size-16">
Please try cleaning up all unnecessary tags like that, as something is likely breaking the layout builder. You would also try to recreate the page, and make sure to only copy the text that you want to add, and not the markup which has been added in your current page. The server is also returning a 500 internal server error on the file in private, which might indicate that something is going wrong on the server side.
Best regards,
RikardHey Damenwahl,
If you want rounded corners, then it depends which element you are looking to apply it to?
Best regards,
RikardHey ebsa2,
Thanks for the login details. Does your site have a URL as well?
Best regards,
RikardHey MAJO_Agency,
You can change the settings for the strong tag under Enfold->Advanced Styling.
Best regards,
RikardHi,
Thanks for that. What happens if you temporarily deactivate all plugins? You could also try to use the Classic Editor in the main page of the theme options.
Best regards,
RikardMay 13, 2025 at 10:33 am in reply to: Can’t checkout because BlockUI is blocking part of my check out #1484141Hi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
.checkout .blockOverlay { display: none; }
Best regards,
Rikard-
This reply was modified 4 days, 1 hour ago by
Rikard.
Hi,
Thanks for the update. I’m not sure I fully understand what you are looking to remove and on which site, could you share a screenshot highlighting your intentions please?
Best regards,
RikardHi,
Try this instead:
.av_phone_active_right .phone-info { float: none; text-align: center; }
Best regards,
Rikard -
This reply was modified 4 days, 1 hour ago by
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