Forum Replies Created
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Hey Munford,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey Shay Bar,
Enfold is a theme, so make sure that you are installing it as one. The files in your Themeforest account are always the latest version.
Best regards,
RikardHi,
You need to check the plugin to see if it contains any code that you actually need. If it doesn’t, then you remove the plugin.
Best regards,
RikardJune 29, 2025 at 12:00 pm in reply to: LayerSlider Admin page loads forever – no slide editing possible, pending update #1486103Hi,
What happens if you export your project and import it on a local or staging site?
Best regards,
RikardHey Roselle,
Thanks for reaching out. We are not hiring at the moment, best of luck to you in finding a job.
Best regards,
RikardJune 29, 2025 at 11:32 am in reply to: Probleme mit Enfolg – Mediathek und Avia Builder – Slideshow etc. #1486101Hey Justina,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also provide us with step by step instructions on how to reproduce the problem that you are having.
Best regards,
RikardJune 28, 2025 at 8:30 pm in reply to: Fullwidth Easy Slider only works in smartphone and tablet, not desktop #1486084Hi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (min-width: 991px) { .html_header_transparency #main { padding-top: 118px !important; } }
Best regards,
RikardJune 27, 2025 at 11:30 am in reply to: Flatpickr Date Picker – Year Dropdown Not Displaying in Fluent Forms #1486024Hey minhndq,
Please post a link to where we can see the problem that you are having. If you have a screenshot highlighting what you are looking to fix, then please share that with us as well.
Best regards,
RikardJune 27, 2025 at 10:53 am in reply to: Design of Fluent Forms is not working properly with Enfold #1486022Hey PRIDER,
Thanks for the login details. I’ve activated debug mode for you, and added the shortcodes for the pages in question. Please review your site.
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey Max,
Which purchase code are you using when trying to access the forum?
Best regards,
RikardHi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey jugalbandi3,
The thread you linked to is 8 years old, if it was a problem then, it would have been fixed by now. Where can we see the actual problem on your site?
Best regards,
RikardHey Marco,
Please post a link to where we can see the elements that you are looking to change, and let us know how you want to change them.
Best regards,
RikardHi,
You could try installing the theme again yes. Did you point out the facts that you posted last to your hosting company?
Best regards,
RikardHey dcgr,
Updating should not change any appearance on your site, so I’m not sure exactly what you are doing or what is going wrong. Could you update on a staging site first so that we can see the actual results please?
Best regards,
RikardHey Dominik,
We don’t do custom work like that unfortunately, but we can try to help you out on the support forum if you should run into any problems. Please refer to our documentation on how to update the theme: https://kriesi.at/documentation/enfold/theme-update/
Best regards,
RikardJune 26, 2025 at 9:54 am in reply to: cURL error 28 Connection timed out > Impossible to import a demo #1485939Hi PRIDER,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site. Also let us know which shortcodes you are interested in.
Best regards,
RikardHi,
This is not a general problem with the theme, it’s a server error response. If your server is blocking requests or not allowing necessary actions, then there’s not much we can do unfortunately. I see Javascript errors coming from the Smash Balloon plugin while editing pages on your site though, does only deactivating that change anything?
What I quoted above are general recommendations for you to test, they are generated by Google search results, but you are welcome to do your own research or reach out to your hosting provider for further suggestions or help.
Best regards,
RikardHi,
There’s custom CSS applying from something called CSS hero, please try removing that temporarily to see what happens then.
Best regards,
RikardHi,
It’s likely a server setting which is not allowing what you are trying to do, this might help you out:
A “File too large server error,” also known as a “413 Request Entity Too Large” error, occurs when a client attempts to upload a file or send data to a server that exceeds the server’s configured maximum upload size. This error is typically triggered by large files, such as videos, images, or plugins, exceeding the server’s limits. To resolve this, you’ll need to either reduce the file size or increase the server’s upload capacity.
Here’s a more detailed explanation:
Causes:Exceeding Server’s Upload Limit:
Most servers have a maximum file size limit for uploads. If the file you’re trying to upload exceeds this limit, the server will return a 413 error.File System Limitations:
In some cases, the file system of the destination device (like a USB drive) might have limitations on the maximum file size, even if the server’s limit is higher. For example, FAT32 file systems have a 4GB limit.Solutions:
1. Reducing File Size:Compression:
Compress large files (e.g., using .zip) to reduce their size before uploading.
Lower Quality:
If it’s a video file, consider recording or exporting it in a lower quality to reduce its size.2. Increasing Server’s Upload Limit:
Adjusting PHP Settings:
For WordPress or other PHP-based websites, you can modify upload_max_filesize and post_max_size directives in your php.ini file or through your hosting control panel.Modifying .htaccess:
In some cases, you can adjust the upload size limit through the .htaccess file.
Nginx Configuration:
For Nginx servers, you’ll need to modify the client_max_body_size directive in your nginx.conf file.
Contacting Hosting Provider:
If you’re unable to make these changes yourself, reach out to your hosting provider for assistance.3. Handling File System Limitations:
Formatting to NTFS or exFAT: If the issue is with the destination file system (e.g., FAT32 on a USB drive), you can format the drive to a file system like NTFS or exFAT, which support larger files.
4. Additional Tips:
Compress files before uploading: This is a good practice even if the server limit is sufficient.
Check server settings regularly: Ensure your server’s upload limits are appropriate for your needs.
Implement client-side file size validation: Prevent users from uploading excessively large files in the first place.https://developer.mozilla.org/en-US/docs/Web/HTTP/Reference/Status/413
Best regards,
RikardHey Katie,
Your site is running a very old version, so it needs to be updated. You can only purchase it at Themeforest, not directly from us. Once you have access to the theme files, then the update to 7.1.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardHey Jimmy,
You can copy/paste the image URL that you want to use into the logo field, then save the theme options.
Best regards,
RikardHey Arjan,
What happens if you temporarily deactivate all plugins?
Best regards,
RikardJune 25, 2025 at 7:03 pm in reply to: LayerSlider Admin page loads forever – no slide editing possible, pending update #1485901Hey onlineprodcontent,
First off, please make sure that you are running the latest version of the theme (7.1.1): https://kriesi.at/documentation/enfold/theme-update/.
If you are running a standalone version of LayerSlider, then make sure that you disable the bundled version under Enfold->Layout Builder->Layerslider Options.
Best regards,
RikardJune 25, 2025 at 11:44 am in reply to: Step-by-step guide to manually import “Construction” demo #1485890Hey tomfon87,
Please try following this: https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo
Best regards,
Rikard -
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