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Viewing 30 posts - 241 through 270 (of 25,536 total)
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  • in reply to: E_ERROR on Newsbox Widget / Widget panel not working #1425634

    Hi Thomas,

    Thanks for giving us admin access.
    Where can we see the error appear? you don’t have any widgets used at the moment, so I’m not sure where the error appears.

    Best regards,
    Nikko

    in reply to: cannot use visual menu. See image wp-admin #1425632

    Hi daves1997,

    To assist you further, please provide us with your login credentials by following these steps:

    1. Install and activate the “Temporary Login Without Password” plugin. You can find it here.
    2. Once activated, navigate to “Users > Temporary Logins” in the left-side menu.
    3. Click on “Create New” to generate a temporary login.
    4. Enter the email address for the account (you can use (Email address hidden if logged out) ) and select the highest possible role. Set the expiry date to around four days to ensure enough time for debugging.
    5. Click “Submit” to create the temporary account.
    6. In the private section, provide us with the URL that allows us to access the temporary login and assist you.

    Please note that once your issue is resolved, you can remove the plugin. Alternatively, if you prefer not to use the plugin, you can manually create an admin user and share the login credentials in the “private data” field.

    If you have any further questions or concerns, please let us know.

    Best regards,
    Nikko

    in reply to: Update 4.07 to latest version #1425631

    Hi informatie1,

    You cannot update the theme anymore using API key, you’ll need to use a personal token for that, in order to generate it, please follow the instructions in our documentation: https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token

    For updating the theme on your site, please do the following process:

    First make a backup:
    – Site Backup: https://kriesi.at/documentation/enfold/backup-wordpress-site/
    – Theme Settings Backup: https://kriesi.at/documentation/enfold/backup-theme-settings/

    Option 1: Use Envato Market to update your site
    – link: https://envato.com/market-plugin/

    Option 2: Update manually
    1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
    2. It should generate a new folder, open it and look for the enfold folder
    3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
    4. Log in to WordPress as and Admin.
    5. Install and activate a maintenance plugin and put your site in Maintenance mode.
    6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
    7. Click on the ADD NEW button.
    8. Click on the UPLOAD THEME button.
    9. Click BROWSE and choose enfold.zip file
    10. Click the INSTALL NOW button and switch to Enfold or your child theme.
    11. Remove the maintenance mode then deactivate and remove the maintenance plugin.

    Then register the theme by following the instructions in https://kriesi.at/documentation/enfold/theme-registration/
    Once this is done, the next time you update, you’ll only need to go to Enfold > Theme Updates and click on the Update button.

    Hope it helps.

    Best regards,
    Nikko

    in reply to: Header Logo URL redirection #1425630

    Hi Akhurst,

    Yes, it’s possible using this code, you just need to change the content value:

    #top #header .logo img {
        content: url(https://website.com/wp-content/uploads/2023/11/new_logo.jpg);
    }

    However, I think it’s much better to change it in the theme options.

    Best regards,
    Nikko

    in reply to: Social icon style and size in footer #1425629

    Hi woogie07,

    Please try to add this CSS code in Enfold > General Styling > Quick CSS:

    #top #wrap_all #footer .social_bookmarks li a {
        color: white;
        font-size: 20px;
    }

    Hope it helps.

    Best regards,
    Nikko

    in reply to: Adjust column width in table #1425628

    Hi Carsten,

    Try to add this CSS code in Enfold > General Styling > Quick CSS:

    #top .avia-data-table tr > th:first-child, 
    #top .avia-data-table tr > td:first-child {
        width: 300px;
    }

    Just adjust the width value as you see fit.

    The code will affect all tables, if you want to make to affect only a single page then you can give us a link to the page and we’ll modify the code to a more customized one.

    Best regards,
    Nikko

    Hi NicomIT,

    Please try to add this CSS code as well:

    #top .highlight-bullet li {
        padding-left: 28px;
        position: relative;
    }
    
    #top .highlight-bullet li:before {
        position: absolute;
        left: 0;
        top: 20px;
    }

    Best regards,
    Nikko

    in reply to: Mobile Menu Hover font color #1425626

    Hi navindesigns,

    Yes, I have checked on it and when tapping on it on mobile I don’t see the white background anymore but I don’t see any change in background color.
    I inspected it and it seems the background color stays the same with this CSS code:

    .html_av-overlay-side #top #wrap_all div .av-burger-overlay-scroll #av-burger-menu-ul a:hover {
        background-color: #032d57!important;
    }

    I think you’ll need to clear the cache in your mobile browser to see the changes.

    Best regards,
    Nikko

    in reply to: Problems after enfold update #1425625

    Hi Stephan,

    Yes it makes sense, since that option makes the stylesheet compressed and fetching time is reduced, so it has an impact with performance.

    Best regards,
    Nikko

    in reply to: Update WordPress and Enfold #1425624

    Hi Arne,

    Here’s a tutorial on how to backup your site using Duplicator plugin: https://www.wplearning101.com/how-to-backup-wordpress-site-using-duplicator/

    Best regards,
    Nikko

    in reply to: E_ERROR in Enfold functions file as well as in other files #1425623

    Hi SHR Design,

    I think the impact Enfold has for it is related only to memory since it requires a high amount of memory like any other page builders but it should have no bearing in switching to PHP 8.0

    Best regards,
    Nikko

    in reply to: How to make Mobile View Header Fixed or sticky #1425622

    Hi nasrullah2,

    Try to go to Enfold > Performance > CSS File Merging And Compression set it to Disable – no CSS file merging and compression
    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: Twitter icon not displaying after update #1425621

    Hi web4698,

    Try to use Custom Structure and add this in the text field:

    /%category%/%postname%/

    That should include a category name before the post.

    Best regards,
    Nikko

    in reply to: Issue with dynamic_avia files #1425620

    Hi Philip,

    It seems Ismael has already responded to the same issue on your other thread. https://kriesi.at/support/topic/dynamic_avia-folder-full-of-thousands-of-files/
    I will be closing this thread now, and the discussion will be continued on the other thread.

    Best regards,
    Nikko

    in reply to: Productbox Size #1425617

    Hi Christian,

    The other option would be to align it to top but it would not look good as well.
    Can you give us a link of the shop you mentioned? at the moment I could not think of a solution without some trade-off like stretching .

    Best regards,
    Nikko

    in reply to: Problem Startseite kann nicht ausgewählt werden #1425547

    Hi Highlander,

    Thanks for giving us admin access.
    It seems you have set it as well in Settings > Reading, when using Enfold, you need to set it to default then in Enfold > Theme Options, you set the homepage there.
    I have set it as I have mentioned on your site, please review your site.

    Best regards,
    Nikko

    in reply to: Mobile Menu Hover font color #1425544

    Hi navindesigns,

    No worries, please try to add this CSS code in Enfold > General Styling > Quick CSS:

    .html_av-overlay-side #top #wrap_all div .av-burger-overlay-scroll #av-burger-menu-ul a:hover {
        background-color: black;
    }

    Best regards,
    Nikko

    in reply to: How to make Mobile View Header Fixed or sticky #1425543

    Hi nasrullah2,

    I see, please replace it with this CSS code:

    @media only screen and (max-width: 767px) {
      .responsive #top #wrap_all #header {
        position: fixed !important;
        top: 0;
        width: 100%;
        z-index: 9999;
      }
    
      .responsive #top #main {
        padding-top: 82px !important;
      }
    }

    Best regards,
    Nikko

    in reply to: Twitter icon not displaying after update #1425542

    Hi web4698,

    Please go to Settings > Permalinks and let us know what is selected in Permalink Structure, if it’s Custom Structure then please post the value one that field.

    Best regards,
    Nikko

    in reply to: Problem Startseite kann nicht ausgewählt werden #1425518

    Hi Highlander,

    To assist you further, please provide us with your login credentials by following these steps:

    1. Install and activate the “Temporary Login Without Password” plugin. You can find it here.
    2. Once activated, navigate to “Users > Temporary Logins” in the left-side menu.
    3. Click on “Create New” to generate a temporary login.
    4. Enter the email address for the account (you can use (Email address hidden if logged out) ) and select the highest possible role. Set the expiry date to around four days to ensure enough time for debugging.
    5. Click “Submit” to create the temporary account.
    6. In the private section, provide us with the URL that allows us to access the temporary login and assist you.

    Please note that once your issue is resolved, you can remove the plugin. Alternatively, if you prefer not to use the plugin, you can manually create an admin user and share the login credentials in the “private data” field.

    If you have any further questions or concerns, please let us know.

    Best regards,
    Nikko

    in reply to: Move down bullet points #1425517

    Hi pelgrimrat,

    I’m glad that you were able to figure it out. :)
    Thanks for posting the solution that worked for you and thanks as well for using Enfold.
    Have a great day!

    Best regards,
    Nikko

    Hi Tim,

    I’m glad that you figured it out :)
    Thanks as well for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Portfolio Entries page #1425515

    Hi Tim,

    Can you give us temporary admin access to the site? so we can check on it further, can’t seem to reproduce the same thing at the moment.
    Just post the credentials in private content.

    Best regards,
    Nikko

    in reply to: Mobile Menu Hover font color #1425514

    Hi navindesigns,

    I have checked on it as well, however, it looks more like twenty-twenty-two theme and the elements are built using gutenberg.

    Best regards,
    Nikko

    in reply to: How to add blank lines in table? #1425513

    Hi JannyPolak,

    You can add this (please remove the spaces in between):

    & n b s p ;

    Best regards,
    Nikko

    in reply to: Change cart icon #1425512

    Hi Margarita,

    I think there only two options, either use a child theme or some plugin to insert the PHP code Ismael gave.
    If you can give us FTP access and a link to your site, then we’ll try to add it for you.
    You can post the credentials in private content.

    Best regards,
    Nikko

    in reply to: Twitter icon not displaying after update #1425511

    Hi web4698,

    You’re welcome :)

    1) How do I change the colour of the social media icons in the footer?
    Please try to add this CSS code in Enfold > General Styling > Quick CSS:

    #top #socket .social_bookmarks li a {
        color: yellow !important;
    }

    Just adjust the color value as you see fit.

    2) The blog posts don’t contain /blog/ in the urls. Why is this?
    The blog posts are using category instead /blog in the urls, you can change this in Settings > Permalink, and set the Custom Structure in there.
    You can just add blog in there however, it affects other post types as well such as portfolio so it’s not really a good solution, I found this article but haven’t tested it out yet, you might want to check it: https://www.goldenoakwebdesign.com/blog/how-to-force-wordpress-urls-to-use-blog-in-posts-permalink-structure

    Hope this helps.

    Best regards,
    Nikko

    in reply to: How to make Mobile View Header Fixed or sticky #1425510

    Hi nasrullah2,

    Can you try to change the CSS code to:

    @media only screen and (max-width: 767px) {
      #header {
        position: fixed !important;
        top: 0;
        width: 100%;
        z-index: 9999;
      }
    }

    Let us know if it helps.

    Best regards,
    Nikko

    in reply to: Problems after enfold update #1425509

    Hi Stephan,

    You can upload screenshots using online image sharing platforms like: Imgur or Savvyify then post the link in private content.

    Also, please go to Enfold (Theme Options) > Performance > CSS File Merging And Compression and select Disable – no CSS file merging and compression then save, and see if this helps fix the problem.

    Best regards,
    Nikko

    in reply to: Productbox Size #1425506

    Hi Christian,

    Please try to remove this CSS code:

    .product .av-product-class-minimal {
        height: 470px;
        min-height: 470px!important;
    }

    and replace it with:

    #top ul.products {
        display: grid;
        grid-template-columns: repeat(3, 1fr);
        gap: 20px;
    }
    
    #top ul.products .product {
        clear: none;
        display: flex;
        flex-direction: column;
        justify-content: flex-end;
        float: none;
        margin: 0;
        width: 100%;
    }

    Hope it helps.

    Best regards,
    Nikko

Viewing 30 posts - 241 through 270 (of 25,536 total)