Forum Replies Created

Viewing 30 posts - 2,611 through 2,640 (of 25,536 total)
  • Author
    Posts
  • in reply to: Adding Payment Icons To Socket #1361419

    Hi Sozo,

    I have checked the code and tried to modify it to test why it’s not working however it launches an error when I updated functions.php, I apologize for this, please re-add the content in functions.php (I tried to re-add but it’s not working and just shows an error).
    Also, instead of directly adding codes to the parent theme (Enfold), please use a child theme instead so the modifications/tweaks like the one I gave won’t be lost during the theme update.
    You can get the child theme and find instructions on how to use it: https://kriesi.at/documentation/enfold/child-theme/ (make sure to import parent theme options)

    Best regards,
    Nikko

    Hi Christian Media,

    I will close this thread as it is duplicate to your other thread.
    We will be responding to your other thread.

    Best regards,
    Nikko

    Hi Frances,

    Thanks for contacting us!
    And we are willing to assist you however we’ll need you to provide the following and post it privately (private content):
    – purchase code (proof that the theme has been purchased)
    – cPanel access (so we can check and try to debug the issues you’re having

    Best regards,
    Nikko

    in reply to: Animate number colour #1361413

    Hi marsh1984,

    This code in your Quick CSS is causing the first two numbers to be black instead of the white that you have set:

    .main_color strong, .alternate_color strong { color: inherit !important; }

    remove it and you should see it working properly.
    If you can tell us where you use that code, maybe we can help you use a better code that wouldn’t interfere with the Animated Number’s font color.

    Best regards,
    Nikko

    in reply to: Changes don't apply on public version #1361412

    Hi Jacopotj,

    There are two ways to approach this:
    1. Make the fonts smaller.
    2. Adjust the right margin, try adding this CSS code in Enfold > General Styling > Quick CSS:

    #top .avia-promocontent {
        margin-right: 240px;
    }

    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: Testimonial font change #1361409

    Hi es.design.ma,

    I’m glad that Rikard could help you :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Edit Page Broken, Edits Product Instead #1361407

    Hi lukelehepuu,

    No worries, I’ll be closing this thread then.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Footer in the middle of the page. #1361406

    Hey Antonio,

    I tried to check your site and I don’t see any issue at all (screenshot link in private content).
    Is this already fixed?

    Best regards,
    Nikko

    in reply to: Background image on color sections gone after cloning #1361404

    Hi mstorm85,

    I’m glad that Ismael could help you :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Parallax effects off on mobile #1361403

    Hi FokeOne,

    Here’s how you can turn off parallax effects on a mobile screen (add this CSS code in Enfold > General Styling > Quick CSS):

    @media only screen and (max-width:767px) {
      #top .av-parallax {
        transform: matrix3d(1, 0, 0, 0, 0, 1, 0, 0, 0, 0, 1, 0, 0, 0, 0, 1) !important;
      }
    }

    As for hiding elements in different screen sizes, it is still there, go to Advanced (tab) > Responsive and you should see four checkboxes.

    Best regards,
    Nikko

    Hi somebody008,

    Thanks, we have received it.
    I have checked it and it seems to be showing up properly on my end (screenshot link in private content).
    Also, I have enabled it with default settings.
    Can you try to clear the browser cache? and see if it helps.
    If it does not help, try to disable browser extensions.

    Best regards,
    Nikko

    in reply to: Display a sidebar in product tag page #1361400

    Hi profumopuntoit,

    We’re happy to hear that :)
    Thanks for providing the solution that worked for you.

    Also thanks to @Guenni007 for always helping out :)

    Best regards,
    Nikko

    in reply to: Adding Payment Icons To Socket #1361399

    Hi Sozo,

    No worries, it happens to the best of us :D
    Just let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Display a sidebar in product tag page #1361323

    Hi Mauro,

    Thanks for giving us admin access.
    The sidebar for the product tag page is dependent upon Sidebar On Archive Pages however it does not seem to respond on your staging site.
    Also, where did you modify the number of items to show on the shop page? the default should be 3 but it shows 5, I think some of the code might be causing the issue.

    Best regards,
    Nikko

    in reply to: Adding Payment Icons To Socket #1361307

    Hi Sozo,

    I’ve deleted and recreated that page several times and the content container is underneath the header, so you can’t see the part of the page at all, but it only happens on mobile. It only happens on this main page.
    The reason why it happens in mobile is because of this code in Quick CSS:

    @media only screen and (max-width: 990px) {
       .responsive.html_mobile_menu_tablet #top.home #wrap_all #header {
            position: absolute;
        }
    
        .html_mobile_menu_tablet #top.home #wrap_all .av_header_transparency {
            background: transparent;
        }
    }

    specifically, this part of the code:

    .responsive.html_mobile_menu_tablet #top.home #wrap_all #header {
            position: absolute;
        }

    once that is removed, you will see it show properly.

    Best regards,
    Nikko

    in reply to: Adding Payment Icons To Socket #1361306

    Hi Sozo,

    I apologize, the code I gave is incorrect (I only changed the upper part of the code, the lower part of the code was wrong which I did not notice), use this code instead:

    // Register new icon as a theme icon
    function avia_add_custom_icon($icons) {
        $icons['visa'] = array( 'font' =>'fontello', 'icon' => 'uf1f0');
        $icons['master_card'] = array( 'font' =>'fontello', 'icon' => 'uf1f1');
        $icons['discover'] = array( 'font' =>'fontello', 'icon' => 'uf1f2');
        $icons['amex'] = array( 'font' =>'fontello', 'icon' => 'uf1f3');
        $icons['payPal'] = array( 'font' =>'fontello', 'icon' => 'uf1f4');
        $icons['stripe'] = array( 'font' =>'fontello', 'icon' => 'uf1f5');
        $icons['apple'] = array( 'font' =>'fontello', 'icon' => 'uf179');
        $icons['android'] = array( 'font' =>'entypo-fontello', 'icon' => 'ue91c');
        $icons['venmo'] = array( 'font' =>'fontello', 'icon' => 'uf30f');
        return $icons;
    }
    add_filter('avf_default_icons','avia_add_custom_icon', 10, 1);
    
    // Add new icon as an option for social icons
    function avia_add_custom_social_icon($icons) {
        $icons['Visa'] = 'visa';
        $icons['Master Card'] = 'master_card';
        $icons['Discover'] = 'discover';
        $icons['Amex'] = 'amex';
        $icons['PayPal'] = 'payPal';
        $icons['Stripe'] = 'stripe';
        $icons['Apple'] = 'apple';
        $icons['Android'] = 'android';
        $icons['Venmo'] = 'venmo';
        return $icons;
    }
    add_filter('avf_social_icons_options','avia_add_custom_social_icon', 10, 1);

    Let me make sure I’m understanding everything correctly. After I’ve added the code, these icons should appear in the “Social Profiles” tab, of the enfold menu correct? Enable the icons we’ve just added etc, Go to the footer tab, make your selection and the icons should appear on site.
    Yes, it should appear in the Social Profiles tab and you can add those icons there and then in the Footer tab just enable Social Icons.

    Best regards,
    Nikko

    in reply to: Posts in wrong category #1361200

    Hi evas49,

    We apologize for the delayed response.
    I can’t seem to reproduce the same issue on my end.
    Can you try switching to the parent theme? and see if it helps fix the issue.
    Also, try deactivating plugins and see if it may be caused by some plugin conflict.

    Best regards,
    Nikko

    in reply to: Problem Loading Online Demo #1361198

    Hi HavilahMedia,

    I tried to login with the credentials given, however, it does not work, please check.
    The error is posted in private content.

    Best regards,
    Nikko

    Hi ellamac,

    I’m glad that Rikard could help you :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Time line dont work #1361195

    Hi eduardodelat,

    We’re happy to hear that you were able to find out the cause of the issue :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: translation of cookie buttons #1361192

    Hi caw67,

    I’m glad that Ismael could help you :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Adding Payment Icons To Socket #1361191

    Hi Sozo,

    Can you try to use this code instead:

    // Register new icon as a theme icon
    function avia_add_custom_icon($icons) {
        $icons['Visa'] = array( 'font' =>'fontello', 'icon' => 'uf1f0');
        $icons['Master Card'] = array( 'font' =>'fontello', 'icon' => 'uf1f1');
        $icons['Discover'] = array( 'font' =>'fontello', 'icon' => 'uf1f2');
        $icons['Amex'] = array( 'font' =>'fontello', 'icon' => 'uf1f3');
        $icons['PayPal'] = array( 'font' =>'fontello', 'icon' => 'uf1f4');
        $icons['Stripe'] = array( 'font' =>'fontello', 'icon' => 'uf1f5');
        $icons['Apple'] = array( 'font' =>'fontello', 'icon' => 'uf179');
        $icons['Android'] = array( 'font' =>'entypo-fontello', 'icon' => 'ue91c');
        $icons['Venmo'] = array( 'font' =>'fontello', 'icon' => 'uf30f');
        return $icons;
    }
    add_filter('avf_default_icons','avia_add_custom_icon', 10, 1);
    
    // Add new icon as an option for social icons
    function avia_add_custom_social_icon($icons) {
        $icons['uf1f0'] = 'Visa';
        $icons['uf1f1'] = 'Master Card';
        $icons['uf1f2'] = 'Discover';
        $icons['uf1f3'] = 'Amex';
        $icons['uf1f4'] = 'PayPal';
        $icons['uf1f5'] = 'Stripe';
        $icons['uf179'] = 'Apple';
        $icons['ue91c'] = 'Android';
        $icons['uf30f'] = 'Venmo';
        return $icons;
    }
    add_filter('avf_social_icons_options','avia_add_custom_social_icon', 10, 1);

    Hope this helps.

    Best regards,
    Nikko

    in reply to: A little CSS Menu Help #1361186

    Hi Havi,

    You’re welcome :)
    To fix the issue on tablet and mobile, please try to add this CSS code as well:

    @media only screen and (max-width:959px) {
      .flex {
        flex-direction: column;
      }
    }

    Best regards,
    Nikko

    in reply to: Support? #1361183

    Hi Michael,

    I have posted a screenshot link in private content (how it looks on my mobile phone).
    Please try to clear browser cache in your phone which might probably caching the wrong file.

    Best regards,
    Nikko

    Hi somebody008,

    We apologize for the delayed response, please post the credentials in Private Content so all moderators can view it and try to check your site.

    Best regards,
    Nikko

    in reply to: Display a sidebar in product tag page #1360878

    Hi profumopuntoit,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: A little CSS Menu Help #1360877

    Hi Havi,

    Thanks for giving us admin access.
    I have made a copy of the page and tweaked it (link in private content).
    On the content slider, I replaced the link and image with the embed code you can copy from youtube, then I made it into this format:

    <div class="flex">
    <div>embed code</div>
    <div>other content</div>
    </div>

    then in Quick CSS, added this:

    .flex {
        display: flex;
        gap: 24px;
    }
    
    .flex div:first-child {
        min-width: 50%;
        width: 560px;
    }

    Please review the page.

    Best regards,
    Nikko

    in reply to: Support? #1360876

    Hi Hi Michael,

    (5) Wrong logo on mobile
    This seems to be fixed already :)

    (6) Video links not working
    The links with vimeo or youtube are converted to lightbox, there are two options that we can use to change this:
    1. Add class=”noLightbox” in the link, I have modified the page you mentioned and you can view the change by going to the content and switch from Visual to Text.
    2. The other way is to use URL shorteners like https://bitly.com/

    Best regards,
    Nikko

    Hi Tia,

    Try adding this CSS code in Enfold > General Styling > Quick CSS:

    .home #after_section_7 {
        border: 0;
    }
    
    .home #after_section_7 .av-content-full {
        height: 0;
        padding: 0;
    }

    Then test the functionalities.

    Best regards,
    Nikko

    in reply to: How to upload icons #1360873

    Hi Alan,

    Please follow @Guenni007’s suggestion :)


    @Guenni007
    thanks for helping out :)

    Best regards,
    Nikko

Viewing 30 posts - 2,611 through 2,640 (of 25,536 total)