Forum Replies Created
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AuthorPosts
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Hi Franz,
I’m glad that Mike could help you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi ademgencer,
We are glad that you were able to resolve the issue :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi aledzz,
We’re happy to hear that.
We’ll leave this thread open until we hear from you :)Best regards,
NikkoOctober 12, 2022 at 5:51 am in reply to: Search resultes are showring short code in the text? #1368518Hi Jason,
Try using the solution given in this thread: https://kriesi.at/support/topic/search-results-preview-showing-shortcode/#post-423784
Hope this helps.Best regards,
NikkoHi Michael Callahan,
We have changed it to your correct email.
Please check the private content.Best regards,
NikkoHi ademgencer,
Can you give us the link to your site? so we can see it.
You can post the link in private content.Best regards,
NikkoHi mvi,
I think what you’ve seen is your page appearing and re-rendering as soon as everything is loaded.
Can you try to enable Page Preloading in Enfold Theme Options?
Hope this helps.Best regards,
NikkoHi envisageiam,
1. On desktop the audio does not play automatically with the video, it is muted. When I unmute the video I am unable to select the slider to increase the volume. I would like for the audio to auto play with the video so there is no user interaction.
I’m afraid there’s no way to it since it’s the major browser’s policy (like Chrome, Firefox, Safari) that setups this rule to prevent unmuted videos to autoplay.
Here are some of the references:
– https://developer.chrome.com/blog/autoplay/Chrome’s autoplay policies are simple:
– Muted autoplay is always allowed.
– Autoplay with sound is allowed if:
– The user has interacted with the domain (click, tap, etc.).
– On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously played video with sound.
– The user has added the site to their home screen on mobile or installed the PWA on desktop.
– Top frames can delegate autoplay permission to their iframes to allow autoplay with sound.– https://support.mozilla.org/en-US/kb/block-autoplay
Firefox blocks all media with sound from playing automatically, by default.
2. On mobile I am unable to get a video to play at all using one of the template video players. I am however able to play the video in a “Color Section” as a background video, but in this way there is no audio. How do I get video to auto play with audio on mobile?
Similar with #1 autoplay videos are permitted only if it’s mutedI hope this information helps.
Best regards,
NikkoHi ussma,
Thanks I was able to fix it! How do I go about getting an API Key for google maps?
You can find the instructions on how to register the Google map API key: https://kriesi.at/documentation/enfold/google-map/#how-to-register-a-google-maps-api-keyAlso how can I check where the contact form go when it is submitted?
If you had not set it then the default is the administrator email.
You can set where it goes when you edit the form and go to Content (tab) > Backend > Your email address.is there a way to have my heading 2 a different font? I am looking to have a cursive style font
It’s possible however you’ll need to use some CSS codes for it and the font is uploaded to Custom Font Manager.
As for the custom CSS codes, we can help you with it.Best regards,
NikkoHi Asterios,
You’re welcome :)
In line 65, please find this code:.$icon_beside
and remove it.
Hope this helps.Best regards,
NikkoHi Asterios,
You’re welcome :)
Just let us know how it goes, we’ll leave this thread open for you.Best regards,
NikkoHi la_tripping,
The main issue should be fixed so the next uploads should not have the same issue.
However, the storage issue still persists because there’s no solution given or suggested to reverse it, so the only workaround for it will be to delete the image via WP dashboard and re-upload it to it’s proper place.Regards,
NikkoHi la_tripping,
I have checked your site and it seems the problem isn’t caused by Enfold but WordPress with it’s “Big Image” feature update in WP version 5.3 (the images have -scaled suffixed in their original name.
Here’s their update: https://make.wordpress.org/core/2019/10/09/introducing-handling-of-big-images-in-wordpress-5-3/
There’s no solution given and I could not find any working solution suggested.
I think the only way to do it is to remove the image from the Media Library and re-upload it.Best regards,
NikkoOctober 11, 2022 at 6:15 am in reply to: Change social share title on blog post without ALB #1368372Hi Lyse,
We’re glad that we could help you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoOctober 11, 2022 at 6:14 am in reply to: how to eliminate 2px right margin from layout element #1368370Hi Ryan,
We’re glad that we could help you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi la_tripping,
Thanks, admin access is working properly now :)
Best regards,
NikkoOctober 11, 2022 at 1:02 am in reply to: I am having a strange error, but I don't really think its enfold. #1368363Hi Tina,
Can you give us temporary admin access and FTP access? so we can try to debug the issue on your site.
Best regards,
NikkoOctober 11, 2022 at 1:00 am in reply to: Change social share title on blog post without ALB #1368362Hi Lyse,
Please try to add this PHP code in functions.php of your child theme:
add_action('wp_footer', 'change_tooltip_text'); function change_tooltip_text(){ ?> <script> var socialTooltip = document.querySelectorAll("a[data-avia-related-tooltip]"); socialTooltip.forEach((item) => { var tooltip = item.getAttribute("data-avia-related-tooltip"); tooltip = tooltip.replace("Link to", "Share on"); item.setAttribute("data-avia-related-tooltip", tooltip); }); </script> <?php }
Hope this helps.
Best regards,
NikkoOctober 11, 2022 at 12:31 am in reply to: problem in my store and the catalog images. RESIZE #1368361Hi brunet77,
Since the problem is urgent, please try to rollback to your backup or atleast use the last working version of Enfold.
If you don’t have a copy for it, can you tell us what version you used? if you can’t remember the version, then maybe when was the last update you made on Enfold where it was still working.
Once that’s done, please create a staging site so we don’t need to debug the problem on the live site.Best regards,
NikkoHi Mauro,
Thanks for providing us with admin access.
Can we request for FTP access as well? since Theme File Editor has been disabled.Best regards,
NikkoOctober 11, 2022 at 12:24 am in reply to: how to eliminate 2px right margin from layout element #1368357Hi Ryan,
Can you replacing the last code I gave with this one:
#top .av-large-gap.av-flex-size .av-masonry-container { margin-left: -6px; } #top .av-large-gap.av-flex-size .av-masonry-entry .av-inner-masonry { margin-left: 6px; margin-right: 6px; }
Hope it helps.
Best regards,
NikkoHi fabioloutfi,
Please add this CSS code in Enfold > General Styling > Quick CSS:
.html_header_transparency .av_minimal_header_shadow { box-shadow: none; } .html_header_transparency #avia-menu > li > a { color: white; }
For the logo, you will need to change it in Theme Options.
Hope this helps.Best regards,
NikkoHi fritzves,
You’re welcome :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Asterios,
I see, the error was the undefined constant THEMENAME and it points to line 65 in functions.php of your child theme.
If you check line 65 it’s basically not just a single statement of code but a whole block of code that’s why it’s difficult to debug however if you check on the line, the part that really has the issue is this:register_nav_menu($key, THEMENAME.' '.$name);
You just need to replace it with:
register_nav_menu($key, 'KMA-Enfold Child '.$name);
Best regards,
NikkoOctober 10, 2022 at 11:34 am in reply to: Could contact form email subject contain field value #1368247Hi Sovietovic,
We’re glad that we could help you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi la_tripping,
FTP is good, we’ll need wp-admin access (administrator) so we can double-check if it works properly and also regenerate the images.
Best regards,
NikkoHi la_tripping,
I have modified your child theme which should help fix the issue, however, I still could not log in with the credentials, please check.
Best regards,
NikkoOctober 10, 2022 at 9:31 am in reply to: blog layout featured image breaks grid after css changes #1368227Hi Sovietovic,
We’re glad that we could help you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoOctober 10, 2022 at 9:30 am in reply to: Could contact form email subject contain field value #1368226Hi Sovietovic,
The code basically allows you to modify the subject.
This line of code is basically where the changing happens.$subject = $subject . ' - ' . urldecode($new_post['1_1']);
$subject is the E-Mail Subject field in the Contact Form.
urldecode($new_post[‘1_1’]) is the first field where the name field usually is.
You can right-click and inspect the form field in your browser and the first field (name field) has this name attribute avia_1_1 and you can access the value using $new_post[‘1_1’]. The next element is avia_2_1, avia_3_1 and so on.Best regards,
NikkoHi la_tripping,
Please check the private content.
Best regards,
Nikko -
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