Hey charteroakscanning,

Try to update your theme via ftp, you can refer to this post: http://kriesi.at/archives/the-complete-guide-to-updating-enfold
Don’t forget to make a backup first. Hope this helps.

Best regards,
Nikko

Hey WarpMedia,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Best regards,
Nikko

Hi,

You will your themeforest username and api key to activate it, for more information please refer to this post: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Nikko

Hey t73z,

Try adding this css code in Quick CSS (located in Enfold > General Styling):

@media only screen and (max-width:767px) {
  .home #av_section_2 .av_one_half.avia-builder-el-11 {
    margin-bottom: 0 !important;
  }

  .avia-icon-list li {
    min-height: 90px;
  }
}

Hope this helps :)

Best regards,
Nikko

Hi,

The About Us menu is set to Mega Menu, try to go to Appearance > Menus > select Main Menu and expand About Us menu item, and uncheck Mega Menu. Hope this helps :)

Best regards,
Nikko

Hey endanight,

Can you give us ftp access and your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.

Best regards,
Nikko

Hi,

Glad to hear that :) I don’t think that you will have any problems since the demo pages are already imported but I think you would still have issues importing xml files (probably because of server settings) I just found out that you had similar issues with: https://wordpress.org/support/topic/failure-to-import-and-invalid-post-type-errors/

Best regards,
Nikko

Hi,

1. Try adding this css code in Quick CSS (located in Enfold > General Styling):

#top .avia_ajax_form input.button {
    background: red;
}

2. Go to enfold\framework\php\class-form-generator.php and find this code (line 322):

$this->button_html .= '<input type="submit" value="'.$submit_label.'" class="button" '.$this->submit_attr.' data-sending-label="'.__('Sending','avia_framework').'"/>';

Replace Sending with the text you want to use.

Best regards,
Nikko

Hey ccyran,

Try to change your layout from boxed to stretched. Go to Enfold > General Layout > Layout (tab) > set to Stretched Layout, then go to Dimensions (tab), then set Maximum Container width probably around 1600px. Hope this helps.
Best regards,
Nikko

Hi,

Glad we could help and thanks for sharing the solution for textarea :)

Best regards,
Nikko

Hey Qgrafica_7,

I think the problem might be on the single quote. At the bottom of your functions.php you should be able to see this code:

/*
 * add option to edit elements via css class
 */
// add_theme_support('avia_template_builder_custom_css');

Try to remove the comment:

//

Also do this via ftp so you can easily undo if any mistake.

Best regards,
Nikko

Hi Roy,

I think you already used the hook content_save_pre which is used to sanitize content prior to saving in the database which should trigger when you update a page/post. If you want to easily remove this try using Search and Replace plugins.

Best regards,
Nikko

Hey Designweb,

Since the Hide Form Labels is checked, to remove it you need to modify enfold\framework\php\class-form-generator.php and find this function:

function text($id, $element, $type = 'text')

inside the function find this code (line 359):

$extra = "*";

replace it with:

$extra = "";

Hope this helps.

Best regards,
Nikko

Hi Erwin,

I can see this on style.css (lin-height, which isn’t working):

.avia-content-slider .slide-entry-title {
    lin-height:0.5em!important;
    margin-bottom:30px;
    font-weight:bold!important;
}

Try to change this to:

.avia-content-slider .slide-entry-title {
    line-height: 2!important;
    margin-bottom: 30px;
    font-weight: bold!important;
}

then add this also:

.avia-content-slider .slide-entry-title a {
    display: block;
}

Hope this helps :)

Best regards,
Nikko

Hi,

By heavily customized, do you mean a lot of theme files are modified? or customized in the Theme Options? if you have modified the files then customization will be lost since theme files will be overwritten that’s why we suggest using a child theme for customizing the theme: http://kriesi.at/documentation/enfold/using-a-child-theme/ I think what you can do right now is to clone your live site to a stage site and try to put any customization you made from the parent theme (Enfold) to the child theme, then update the theme.

Best regards,
Nikko