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Viewing 17 posts - 1 through 17 (of 17 total)
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  • April 18, 2017 at 5:10 pm #779478
    WarpMedia

    Hi,

    Thanks for this magnificent theme :)

    I have a (mostly) single page Web. When the active section is reached scrolling, the link selected and colored as active link-section is always the previous one, not the corresponding of the active section.

    If I remove LayerSlider widget form the page, everything works fine.

    I’ve searched the forums for answers with no luck.

    Please help mep.

    April 18, 2017 at 6:57 pm #779562
    Nikko

    Hey WarpMedia,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Nikko

    April 18, 2017 at 7:07 pm #779568
    WarpMedia

    Hi Nikko,

    I’ve attached the information requested.

    Thanks!.

    April 18, 2017 at 7:25 pm #779583
    Basilis

    Hey!

    Can you please add a section name to layer slider also and let us know if that would fix your issue?

    Regards,
    Basilis

    April 18, 2017 at 9:10 pm #779649
    WarpMedia

    Hey Basilis,

    What you mean for add a section name?. I can add a Color Section, give it a name (ID) but LayerSlider widget won’t move inside.

    Thanks.
    Juan.

    April 19, 2017 at 10:05 pm #780171
    WarpMedia

    Hey please, ¿any advice?. Thanks…

    April 20, 2017 at 10:47 am #780432
    Victoria

    Hi WarpMedia,

    I think what he meant is to use the Layer Slider div id for the first menu item, not the #top.
    Please, try this and let us know if it helped.

    Best regards,
    Victoria

    April 20, 2017 at 4:29 pm #780629
    WarpMedia

    Hi Victoria and thanks for your help.

    Unfortunately that didn’t help. Tried using the slider div ID (‘layer_slider_1’) but it’s not working.

    I noticed this div in the source code. It’s just below the <header>.
    <div id='main' class='all_colors' data-scroll-offset='128'>

    Is it normal?

    Thanks.
    Juan.

    April 25, 2017 at 12:33 pm #782809
    Victoria

    Hi WarpMedia,

    Yes, that is normal.
    Please refer to this thread for a possible solution.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    April 25, 2017 at 8:24 pm #783074
    WarpMedia

    Hi Victoria,

    I’ve checked the post but essentially it’s the same fix Basilis suggested, right?. That didn’t work.

    Regards,
    Juan.

    April 28, 2017 at 12:11 pm #784471
    Andy

    Hi,

    I checked your website, but your anchor links seem totally fine to me. Where exactly can we see the issue? a screenshot would be helpful (imgur.com, Dropbox).

    Maybe this plugin is for you: https://wordpress.org/plugins/hash-link-scroll-offset/

    Best regards,
    Andy

    May 30, 2017 at 6:27 pm #801616
    WarpMedia

    Hi Andy and thanks for your help.

    Unfortunately that plugin didn’t work because it’s not an offset problem, it’s a active menu link problem. Let me explain:

    Clicking in the main menu moves the scroll to the appropriate section perfectly, but the menu item colored in white it’s always the precedent item, not the actual item. For the actual menu item get colored in white, you have to scroll way inside the section. It’s like there is some sort of offset in the active menu item calculations.

    I’m attaching some screenshots in the private content field. Hope it helps to clarify the problem.

    Thanks again.
    Juan.

    June 3, 2017 at 5:04 am #803239
    Ismael

    Hi,

    Thank you for the update.

    We recreated the layout of the page on our local installation but we can’t reproduce the issue. Did you add any custom modification to the menu items or the header?

    Best regards,
    Ismael

    June 7, 2017 at 10:13 am #804980
    WarpMedia

    Hi Ismael.

    I have switched off all my custom CSS and disabled all the plugins with no luck. The menu item highlighted is always the precedent, not the actual.

    Do you have a paid/premium support tier please?. I need to get rid of this situation ASAP or I will have no choice but change my favourite WordPress theme for years.

    Thanks for your help.
    Juan.

    June 8, 2017 at 9:44 am #805489
    Nikko

    Hi,

    Try to contact our partner Codeable here: http://kriesi.at/contact/customization

    Best regards,
    Nikko

    June 8, 2017 at 5:05 pm #805667
    WarpMedia

    Thanks Nikko I will take a look.
    In the meantime, can you please point me to the jQuery function that does the highlight of the current section please?.

    Thanks.
    Juan.

    June 10, 2017 at 12:50 pm #806299
    Nikko

    Hi,

    Can you give a screenshot to the section you are referring? I checked the screenshot above but it seems it points to the menu.

    Best regards,
    Nikko

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