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Hey snitt,
I tried checking your site however I’m getting this error (domain.com refers to the link below):
This site can’t be reached domain.com took too long to respond.Best regards,
NikkoMay 4, 2017 at 12:10 am in reply to: Lead capture bar on top screen to misalign menu and menu bacgkround on page scro #787477Hi,
Glad we could help. Thanks for using Enfold :)
Best regards,
NikkoHi,
Try going to Enfold > Header > Menu and Logo Position and set it to Logo Center, Menu Below. Hope this helps :)
Best regards,
NikkoMay 3, 2017 at 11:57 pm in reply to: HTTP 500 Error on my wp-admin page after upadate the theme #787474Hi,
Thanks for unlocking it. This is fixed, the issue was you are getting a fatal error because the version of php you are using 5.2.17 can’t read anonymous function (which is available in php version 5.3) which is used in enfold\config-layerslider\LayerSlider\layerslider.php (line 109-118):
add_action('after_setup_theme', function() { define('LS_ROOT_URL', apply_filters('layerslider_root_url', plugins_url('', __FILE__))); layerslider_loaded(); }); // Load locales add_action('plugins_loaded', function() { load_plugin_textdomain('LayerSlider', false, LS_PLUGIN_SLUG . '/locales/' ); });To fix it, I have replaced it with this code:
add_action('after_setup_theme', 'ls_after_setup_theme'); function ls_after_setup_theme() { define('LS_ROOT_URL', apply_filters('layerslider_root_url', plugins_url('', __FILE__))); layerslider_loaded(); } // Load locales add_action('plugins_loaded', 'ls_plugins_loaded'); function ls_plugins_loaded() { load_plugin_textdomain('LayerSlider', false, LS_PLUGIN_SLUG . '/locales/' ); }Please update your php version to atleast 5.6, otherwise if you do an update make sure to modify this file again. Hope it’s all good :)
Best regards,
NikkoMay 3, 2017 at 2:49 pm in reply to: Height of text block in color section (no parallax on mobile) #787164Hi,
Try adding this css code in Quick CSS (located in Enfold > General Styling):
@media only screen and (max-width:767px) { .page-id-804 #av_section_2 .avia-builder-el-12 { padding-top: 20px; } }Just adjust the top padding value as you see fit. Let us know if this helps :)
Best regards,
NikkoMay 3, 2017 at 1:30 pm in reply to: Countdown timer disappears again, updates do not fix the problem!! #787117Hi,
Yes, I have checked it and the timer already expired on the homepage, it is currently set to: 04 / 26 / 2017, we can make it visible but it will only show all 0 since timer has already expired.
Best regards,
NikkoHey Vadivel,
Try adding this css code in Quick CSS (located in Enfold > General Styling):
.single .post-meta-infos { display: none; }Let us know if this helps :)
Best regards,
NikkoHi,
I have added this css code in Quick CSS to reduce the spacing:
.page-id-3424 #av_section_2 .avia-icon-list-container { margin: 0; }Hope it’s good :)
Best regards,
NikkoHi,
I have checked it and it’s weird that the hover you set was working while the initial state isn’t working, I added this css code in Quick CSS to fix it:
#header .sub-menu > li > a { background-color: #ff3333; color: #fff; } #header .sub-menu > li > a:hover { background-color: #333399; }Let us know if this helps :)
Best regards,
NikkoMay 3, 2017 at 12:47 pm in reply to: Confused about where should I edit the CSS in…QUICK or CHILD? #787090Hi Dave,
Just let us know if you need more assistance, we will keep this thread open :)
Best regards,
NikkoMay 3, 2017 at 12:45 pm in reply to: Change menu-icon when header is set to "Display as icon"? #787087Hi,
Please follow the instructions Sarah gave, the first link replaces the menu icon with a fontello font icon, while the second one allows you to replace it with an image. :)
Best regards,
NikkoHey Rolf,
Can you give us a screenshot on the issue? if it’s in the Media Library, can you give us temporary admin access? so we can test it. Just place the login details in “Private Content” so it is only visible to the moderators.
Best regards,
NikkoHi,
Glad to hear that. :) Let us know if you need more assistance or if we can close this thread.
Best regards,
NikkoHey peruwan,
Can you give us ftp access also? and permission to deactivate plugins, so we can check it further and debug.
Best regards,
NikkoHi,
Try adding this css code in Quick CSS (located in Enfold > General Styling):
.mfp-iframe-holder .mfp-content { max-width: 90% !important; }Hope this helps :)
Best regards,
NikkoHi,
Glad to hear that! Thanks for using Enfold :)
Best regards,
NikkoHi,
The other solution would be to write some javascript or jquery code have that offset, which would require some time and already outside the scope of our support. I think the easiest method that takes less time is what Yigit suggested which is to make a hidden anchor point which you will place above the content.
Best regards,
NikkoHey AnjiG,
Thanks for providing the access, before we try to fix this would you allow us to deactivate plugins? also if you have modification on the theme please let us know.
Best regards,
NikkoHi,
Please make a backup first on your site, and can we also ask for ftp access? so we can check through the files and debug.
Best regards,
NikkoMay 3, 2017 at 12:08 pm in reply to: Countdown timer disappears again, updates do not fix the problem!! #787045Hey Morticka,
Thanks for providing the login, I have checked your site and found out that the Coming Soon page is using a Countdown Timer (link in Private Content), I noticed that the timer date was set to 11/25/2015, which I think is the reason it disappeared (it disappears after the date expires), I changed it to 11/25/2017 and it was working fine. I have set it back to how it was before. Let us know if it still doesn’t work on your end, if it does, can you tell us the specific page?
Best regards,
NikkoMay 3, 2017 at 12:01 pm in reply to: Lead capture bar on top screen to misalign menu and menu bacgkround on page scro #787042Hey Antonio,
Try adding this css code in Quick CSS (located in Enfold > General Styling):
#header .header_bg { top: 0 !important; }Hope this helps :)
Best regards,
NikkoHi,
Can you give us a link to your site? so we can take a closer look, and also ftp access so I can access the functions.php file (modifying files in the dashboard is a bit risky). Just post the details in Private Content so it’s only visible for moderators.
Best regards,
NikkoHey Dan,
You can upload the pdf in Media Library, get it’s link/url then when you insert a hyperlink just past the link/url of the pdf in Media Library. Hope this helps :)
Best regards,
NikkoHi Heathcliffe,
You’re welcome :)
Best regards,
NikkoHey mcraig77,
Try adding this css code in Quick CSS (located in Enfold > General Styling):
.page-id-41 #av-tab-section-1 .av-tab-section-image { width: 149px; }Hope this helps :)
Best regards,
NikkoHey mcraig77,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
Best regards,
NikkoHey jayflavs,
Can you try to add this code at the bottom of functions.php:
add_action('avia_builder_mode', "builder_set_debug"); function builder_set_debug() { return "debug"; }And give us permission to deactivate plugins (for a short period only).
Best regards,
NikkoHi,
Glad to hear that it’s fixed :)
Best regards,
NikkoHey Chris,
It’s not possible yet since Enfold doesn’t have that feature. Please feel free to request – or vote if already requested – such feature on Enfold feature request form.
Best regards,
NikkoMay 3, 2017 at 5:55 am in reply to: PayPal for WooCommerce Plugin hides checkout button on cart page ? #786891Hi,
Can you give a link to the cart page mentioned? is this the plugin you guys are referring: https://wordpress.org/plugins/paypal-for-woocommerce/ ?
Best regards,
Nikko -
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