Hey Ssy3,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Best regards,
Nikko

Hi,

You would need to purchase another license, since one license can be used only to one domain and we don’t offer developer deals or use 1 license to multiple sites.

Best regards,
Nikko

Hi,

Glad that Victoria helped you. Thanks for using Enfold :)

Best regards,
Nikko

Hey silvercorn,

Try the solution posted on this thread: https://kriesi.at/support/topic/tabs-sections-dont-work-in-firefox/#post-805471
Hope it helps :)

Best regards,
Nikko

Hey powerfoodproject,

What version of php are you using? please use atleast php version 5.6.

Best regards,
Nikko

Hi,

Glad Rikard helped you. Let us know if you need more assistance :)

Best regards,
Nikko

Hey buscoseo,

We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.

But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)

Best regards,
Nikko

Hi,

It’s working now, can you also disable the caching plugin (flush out cache first)? so we can isolate the issue without having the cache causing any issues.

Best regards,
Nikko

Hi,

Honestly we don’t know when the next update will be released at the moment, as for the temporary fix, can you try to modify this file tab_section.php which can be found in: wp-content\themes\enfold\config-templatebuilder\avia-shortcodes\ folder, replace all of its content with this code: https://pastebin.com/fLLPHSqU

Hope this helps.

Best regards,
Nikko

Hi julianyoung,

Can you post give us ftp access, as well as change the access you gave to have admin rights and allow us to deactivate the plugins for few minutes, so we can try to debug it.

Best regards,
Nikko

Hi,

Can you give us a temporary admin access and ftp access? so we can try to check why it’s not working on your site. Just place the details in Private Content so it is only visible to the moderators.

Best regards,
Nikko

Hi,

Try adding this css code in Quick CSS:

#header .header_bg {
    background-color: transparent !important;
}

Hope this helps :)

Best regards,
Nikko

Hi,

I have checked the page you have mentioned and the problem is if you use a left sidebar, you should not use avia layout builder instead use the default editor, if you are using avia layout builder, I would suggest using no sidebar, then use 1/3 or 1/4 column with a widget area.

Best regards,
Nikko

Hi,

Just to confirm, as for the 3 simple boxes, are you referring to the ones with icon on top and text under it? as for changing the font in mobile we can give you a code for that, but would like to know what text you want to apply the changes? so we can give an accurate code, a screenshot would also be good.

Best regards,
Nikko

Hi,

The purchase code is not for the layerslider and you will need to purchase layerslider plugin to do that, but since layerslider is bundled with Enfold you can use it with the theme, however you can’t update it.

Best regards,
Nikko