Hey Ramiro,

Yes, go to Appearance > Menus > on the upper right click Screen Options then check Description, go to the menu item and you should be able to change it. Hope this helps :)

Best regards,
Nikko

Hey wzshop,

We need to confirm this first before we report it. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi,

Glad to hear that it’s sorted. Just let us know if you need further assistance or if we can close this thread :)

Best regards,
Nikko

Hey vnfan,

Can you post a link to your site? so we can take a closer look.

Best regards,
Nikko

Hi,

You could say it’s the basic version though there’s no premium or basic version of layerslider. There are several unlocked effects for the stand-alone version of the layerslider.

Best regards,
Nikko

Hi Peter,

Still the same, maybe you have some idea what’s the username and password to use for that popup? or it might be some plugin you just need to disable.

Best regards,
Nikko

Hi Jonna,

Thanks for your kind words :) We’re glad to help, thanks for using Enfold :)

Best regards,
Nikko

Hi Risa,

Both are done. Also, I wasn’t able to access via ftp but I was able to make changes via Appearance > Editor, can you copy footer.php from the Enfold theme to the child theme? so any changes wouldn’t be lost during the update.

Best regards,
Nikko

Hi,

We apologize for the inconvenience and glad that you had a workaround. We’ll be closing this thread.

Best regards,
Nikko

Hi Peter,

This is what we meant with the popup box that doesn’t let us through (private content), I trying wp-admin or wp-login.php just leads to 404 page. As for ftp, tried both passive mode and active mode but still doesn’t work (screenshot in private content). I think ftp might not be needed so just the admin access on the WP dashboard would be good.

Best regards,
Nikko

Hi,

Thanks for providing the login details, however you forgot the username :D

Best regards,
Nikko

Hi,

Try using this plugin: https://wordpress.org/plugins/better-search-replace/
then replace all

http://kriesi.at/themes/enfold-business-flat/files/2014/08/icon_bg_trans_wave.png

with (in private content)
Hope this helps. :)
Also make a backup first before doing above.

Best regards,
Nikko

Hi,

We haven’t got any login details. Also checking on the screenshots I think there’s a caching issue where the logged out version shows the cached version of the site where newer masonry items are not shown, while it’s not cached when you’re logged in. Can you try to flush out the cache?

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi,

Glad we could help. Thanks for using Enfold :)

Best regards,
Nikko

Hi,

Can you try to change the code I gave (this part):

.page-id-3708 #full_slider_1 .slideshow_caption a.avia-slideshow-button {
    padding: 12px 0 !important;
    margin: 0 2% !important;
    display: block;
    float: left;
    width: 46%;
    margin-top: 10px !important;
  }

to:

.page-id-3708 #full_slider_1 .slideshow_caption a.avia-slideshow-button {
    padding: 12px 0 !important;
    margin: 0 2% !important;
    display: block;
    float: right;
    width: 46%;
    max-width: 144px;
    margin-top: 10px !important;
  }

The buttons will rearrange learn more left and buy now right. Let us know if this works if not, please provide a screenshot again :(

Best regards,
Nikko