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Hey Ramiro,
Yes, go to Appearance > Menus > on the upper right click Screen Options then check Description, go to the menu item and you should be able to change it. Hope this helps :)
Best regards,
NikkoHey timganter,
Can you elaborate more on the issue? also regarding
“We have found that the reason for the issue is the theme. Please contact them and tell that instead of iframe it prints out div.”
Here is a screenshot showing that it our video element uses iframe you should be able to see it in the screenshot highlighted in blue: https://imgur.com/a/33v4V
Best regards,
NikkoNovember 24, 2017 at 4:42 pm in reply to: Still need help: BUG: Enfold Facebook like box shows up when 'no sidebar' #881299Hey wzshop,
We need to confirm this first before we report it. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoNovember 24, 2017 at 4:36 pm in reply to: Colour section backgroumd video not showing on Mac #881294Hey grundin,
Can you post a link to your site? so we can take a closer look. You can post the link in private content if you only want moderators to view it.
Best regards,
NikkoHi,
Glad to hear that it’s sorted. Just let us know if you need further assistance or if we can close this thread :)
Best regards,
NikkoHey elames,
I think reducing the fonts wouldn’t be enough, probably make some of it submenu. Otherwise I would suggest setting Menu Items for Desktop “display as icon”.
Best regards,
NikkoHey vnfan,
Can you post a link to your site? so we can take a closer look.
Best regards,
NikkoHi Solomon,
Yes, Enfold is compatible with 7.0 but has some issues with version 7.1.
Best regards,
NikkoNovember 24, 2017 at 4:24 pm in reply to: Layerslider is asking for purchase code to activate where i can find that #881274Hi,
You could say it’s the basic version though there’s no premium or basic version of layerslider. There are several unlocked effects for the stand-alone version of the layerslider.
Best regards,
NikkoHey AmyEdwards,
Can you try the solution posted in here maybe this can help: https://kriesi.at/support/topic/video-problem-after-wordpress-update-4-9/#post-879536
Best regards,
NikkoNovember 24, 2017 at 4:11 pm in reply to: Enfold mobile search logo DE -> EN overlay with WPML #881262Hi Peter,
Still the same, maybe you have some idea what’s the username and password to use for that popup? or it might be some plugin you just need to disable.
Best regards,
NikkoHi Risa,
Yes that is correct. :) Glad we could help :D
Best regards,
NikkoHi Jonna,
Thanks for your kind words :) We’re glad to help, thanks for using Enfold :)
Best regards,
NikkoHi,
Can you try adding this css code in Quick CSS (located in Enfold > General STyling):
#top .av-caption-style-overlay .av-masonry-entry .av-masonry-entry-title > font, #top .av-caption-style-overlay .av-masonry-entry .av-masonry-entry-content { background: rgba(0,0,0,0.5); padding: 3px 8px; line-height: 1.7; }Let us know if this helps.
Best regards,
NikkoHi Risa,
Both are done. Also, I wasn’t able to access via ftp but I was able to make changes via Appearance > Editor, can you copy footer.php from the Enfold theme to the child theme? so any changes wouldn’t be lost during the update.
Best regards,
NikkoHi,
Thanks for your kind words, we appreciate it a lot. Thanks for always using Enfold :)
Best regards,
NikkoHi,
We apologize for the inconvenience and glad that you had a workaround. We’ll be closing this thread.
Best regards,
NikkoHi,
Thanks, I have fixed the english main menu and it works now :)
Best regards,
NikkoNovember 24, 2017 at 3:19 pm in reply to: Enfold mobile search logo DE -> EN overlay with WPML #881226Hi Peter,
This is what we meant with the popup box that doesn’t let us through (private content), I trying wp-admin or wp-login.php just leads to 404 page. As for ftp, tried both passive mode and active mode but still doesn’t work (screenshot in private content). I think ftp might not be needed so just the admin access on the WP dashboard would be good.
Best regards,
NikkoHi,
Glad to hear that it’s fixed. Let us know if you need further assistance or if we can close the thread :)
Best regards,
NikkoHi,
Thanks for providing the login details, however you forgot the username :D
Best regards,
NikkoHi,
Hmmm, I think having 3 columns with uneven content causes responsive issues, what I can suggest is to make it 1 column on its responsive version. Can you add a class name to the table for example: mytable and add this css code in Quick CSS:
#top .mytable .pricing-table-wrap { display: block; float: none; margin: 0 auto 50px; width: 100%; max-width: 420px; }Let us know if this helps.
Best regards,
NikkoHi,
Try using this plugin: https://wordpress.org/plugins/better-search-replace/
then replace allhttp://kriesi.at/themes/enfold-business-flat/files/2014/08/icon_bg_trans_wave.pngwith (in private content)
Hope this helps. :)
Also make a backup first before doing above.Best regards,
NikkoHi,
Still not working on my end. Can you try the solution posted here maybe it can help: https://wordpress.org/support/topic/rewrite-advert-after-last-update/
Best regards,
NikkoHi,
We haven’t got any login details. Also checking on the screenshots I think there’s a caching issue where the logged out version shows the cached version of the site where newer masonry items are not shown, while it’s not cached when you’re logged in. Can you try to flush out the cache?
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoNovember 24, 2017 at 10:04 am in reply to: Move Special Header to top of the page in colour section #881093Hi Helena,
You’re always welcome. :) Thanks for using Enfold!
Best regards,
NikkoHi,
Glad we could help. Thanks for using Enfold :)
Best regards,
NikkoHi,
This bug has already been reported to Kriesi and our devs and they are working on a solution. For the meantime can you try to revert to 4.8.3 WP, and don’t forget to make a backup first.
Best regards,
NikkoNovember 24, 2017 at 5:32 am in reply to: Need Help with Layout of Fullwidth Easy Slider on Mobile #881044Hi,
Can you try to change the code I gave (this part):
.page-id-3708 #full_slider_1 .slideshow_caption a.avia-slideshow-button { padding: 12px 0 !important; margin: 0 2% !important; display: block; float: left; width: 46%; margin-top: 10px !important; }to:
.page-id-3708 #full_slider_1 .slideshow_caption a.avia-slideshow-button { padding: 12px 0 !important; margin: 0 2% !important; display: block; float: right; width: 46%; max-width: 144px; margin-top: 10px !important; }The buttons will rearrange learn more left and buy now right. Let us know if this works if not, please provide a screenshot again :(
Best regards,
NikkoNovember 24, 2017 at 5:26 am in reply to: Adding Terms of Use and Privacy Policy link to footer #881033Hi,
Yes, that would be the best step so you can get the proper link first :)
Best regards,
Nikko-
This reply was modified 8 years, 2 months ago by
Nikko.
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