Viewing 30 posts - 1 through 30 (of 31 total)
  • Author
    Posts
  • #875105

    Hi, we talked yesterday already about the problem, that in version 4.2 the video background in color section is broken.
    A local mp4 Video which played with no problems in versions before, even with color/pattern overlay background now looks distorted or doesn’t play.

    You suggested a fix with

    .mejs-container {
    width: 100% !important;
    }

    and under certain circumstances the video plays then.
    (here in osx 10.12.6 with all browsers only in developermode, when the window is docked to the bottom)

    so we have still no solution. right now it seems to play but heavily zoomed in ;)

    #875326

    Hey Dieter,

    I don’t see any video in color sections on the main page. Have you removed them? Or is it another page that has the problem?

    Best regards,
    Victoria

    #875453

    Yes, same problem!
    Video background on color section layout element dont function. I fixed it via CSS declaration width:100%, but this solution is usable up to 800px screen resolution. If is screen less than 800px, video is not displayed.
    I tryed solved this problem by hide section for small screens under 768px, but it does nothing. Section is still visible.

    Same problem is for fullscren slider media element. If video background is used like first slide, video not displayed. If i have 1st slide image and 2nd slide is video, so it is fine.

    #875535

    Hi Daniel,

    Could you please start a separate thread, describe your issue there and give us a link to your website. Just to avoid confusion.

    Best regards,
    Victoria

    #875553

    I don’t. I can’t wait for your solution. I delete all video sections and replace it for layer slider.
    For your devs:
    I have WP 4.8.3.
    Enfold 4.2 and use child theme (maybe this is the problem)

    Chrome and Firefox = same behavior.

    Thank you Viki.
    Have a nice day

    #875954

    Hi,

    Thanks for the feedback and sorry for the problems, they should be fixed in the next version of the theme.

    Best regards,
    Rikard

    #876528

    We replaced the video-sections with normal background-pictures meanwhile, because we had to go online. But Problem is still there, and we are waiting for a solution.

    #877750

    Hi,

    Which page we can check?
    Can you duplicate the page so we can have somewhere where we can work please?

    Thank you

    Best regards,
    Basilis

    #878935

    Hello everybody,

    Same problem here when I updated my wordpress and the enfold theme.

    My website is online but I did not remove the video background, you can check the link of my website in private.

    The video section is just before the footer : Contact

    #879046

    Hi,

    It looks like this is related to a problem in WordPress core in 4.9 unfortunately: https://core.trac.wordpress.org/ticket/42574.

    What language are you using on your installations? If you are using the formal version, then please try to change to the regular one. Rolling back WordPress one version should work as well.

    Best regards,
    Rikard

    #879699

    No the Problem was not related to WordPress 4.9. The video doesn’t play correct in 4.8.3 with Enfold 4.2.
    A Video from Youtube is played correct, a local mp4 from Medialibrary not.

    In WordPress 4.9 there is a new problem with formal German-Language not displaying the Advanced Layout Editor and other minor problems (the internal layerslider plugin update notice shows up again)

    you can see a test here http://renelehrieder.de/videotest/

    • This reply was modified 1 year, 12 months ago by  roeschke.
    #880308

    Hi,

    Can you try the solution posted here, maybe this will help: https://kriesi.at/support/topic/video-problem-after-wordpress-update-4-9/#post-879536

    Best regards,
    Nikko

    #880749

    I tried but it only works on Edge, Chrome, Firefox (Win10) and Chrome, Firefox but not Safari (OSX 10.12),

    • This reply was modified 1 year, 12 months ago by  roeschke.
    #881046

    Hi,

    This bug has already been reported to Kriesi and our devs and they are working on a solution. For the meantime can you try to revert to 4.8.3 WP, and don’t forget to make a backup first.

    Best regards,
    Nikko

    #883651

    Hi, any updates on this? I have the same problem on several of my sites.

    kind regards
    Patrick

    #884081

    Hi,

    Adding this to your functions.php file has helped other users:

    add_action('wp_enqueue_scripts', 'my_register_javascript', 100);
    
    function my_register_javascript() {
      wp_register_script('mediaelement', plugins_url('wp-mediaelement.min.js', __FILE__), array('jquery'), '4.8.2', true);
      wp_enqueue_script('mediaelement');
    }

    Best regards,
    Rikard

    #887582

    Hi Rikard !

    Thanks for your time, but it’s not working for me… It’s a big problem because I’ll make some website with background video…

    #888488

    Hi romainp841,

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
    #top .av-video-slide .mejs-container {
        width: 100% !important;
    }
    

    If you need further assistance please let us know.

    Best regards,
    Victoria

    #888870

    Hi Victoria !

    This width change and works now, it cover my screen, but the video is not working…

    #888899

    we all tried the quick css and the functions fixes, but none of them fixed it to the state before the updates where the background-videos played with no problems in every browser. i have no demo sites anymore (had some for many days), because we had to go online without videos.

    • This reply was modified 1 year, 11 months ago by  roeschke.
    #890607

    Up

    #891324

    Hi romainp841,

    The video issue fix will be available in our next update which is coming up in January, if none of the fixes from other threads are working, I’m afraid we’ll have to wait for that release.

    Sorry for the inconvenience.

    Can you downgrade to Enfold 4.1.2 for now?

    Best regards,
    Victoria

    #893493

    Any news about the update that fixes videos in Safari? Just to have rough date to inform my clients…

    #894448

    Hi YU-Design,

    We don’t have a date yet. The update will be available until the end of the month.

    Best regards,
    Victoria

    #931501

    Could Someone please update us on the progress of this…. Seems we are going on about 5 months now.

    #931570

    In the Version 4.2.2 it was “officially” fixed, for me it worked only in the 4.2.4 Version, now we have 4.2.6 but there was a problem again, so we sticked to 4.2.4.

    #931571

    Thanks roeschke! How easy is it to back out of 4.2.6? I’ve never done this. And does doing so change all of the theme settings?

    • This reply was modified 1 year, 8 months ago by  davidm290.
    #931581

    HI KRIESI!

    Es läuft schon wieder nicht! Gibt es von Euch auch mal eine offizielle Meldung dazu! In English und Deutsch!

    #931798

    Hi tjg,

    Could you please give us a link to your website, we need more context to be able to help you.

    Best regards,
    Victoria

    #931889

    For me it was no problem to change theme-versions, but i use a child-theme and just replace the whole enfold-folder in themes and for safety do an export of settings. But i don’t know where to get a special release, we just backup every version in our git, so no prob :)

Viewing 30 posts - 1 through 30 (of 31 total)

You must be logged in to reply to this topic.