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Hi,
Can we ask for your ftp access as well? so we can inspect further.
Best regards,
NikkoHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi,
Try adding this css code:
@media only screen and (max-width:767px) { #socket .copyright { display: block; float: none; padding-top: 40px; text-align: center; width: 100%; } #top #wrap_all #socket .social_bookmarks { float: none; margin: 0; position: absolute; text-align: center; top: 10px; width: 100%; } #socket .social_bookmarks li { float: none; display: inline-block; } }Hope this helps :)
Best regards,
NikkoHi,
Try using this css code:
.page-id-957 #av_section_1 .content { padding-top: 50px !important; padding-bottom: 50px !important; } .page-id-957 #av_section_1 .content .flex_column_table { margin-top: -50px !important; }Let us know if this helps.
Best regards,
NikkoHey mcraig77,
Try adding this css code in Quick CSS (located in Enfold > General Styling):
#top .avia-fullwidth-slider h2.avia-caption-title { margin-bottom: 0; }Hope this helps :)
Best regards,
NikkoHey mcraig77,
I don’t think there’s an option for that though you can set the Button 2 Color, but you can always use Quick CSS for that. Just add this css code (this will affect all button 2 on the fullscreen in homepage):
#top.home #full_slider_1 .avia-slideshow-button-2:hover { background-color: blue; color: white; }Just change the background color and font color. Hope this helps :)
Best regards,
NikkoHey mcraig77,
Try adding this css code in Quick CSS (located in Enfold > General Styling):
#top.home #full_slider_1 .slideshow_inner_caption { text-align: center; }Let us know if this helps :)
Best regards,
NikkoDecember 4, 2017 at 11:25 pm in reply to: Enfold 2017 – Missing files (purchased Enfold – Responsive Multi-Purpose Theme) #884854Hey Matesin0,
We apologize for the delay, we have already imported the slider. We will be closing this thread and reply on your other thread.
Best regards,
NikkoDecember 4, 2017 at 11:23 pm in reply to: Absolute ignorance of my messages from the support team! – LayerSlider Issue #884852Hey Matesin0,
We apologize for the delay. This is a duplicate thread and the slider has been imported. We will be closing this thread.
Best regards,
NikkoHi,
We apologize for the delay. We have already imported the slider on your site. Will be closing this thread and reply on your other thread :)
Best regards,
NikkoHey Matesin0,
This is a duplicate thread and the slider has already been imported. We are trying to respond as soon as we can but there are lots of queries, hope that you would be patient. Will be closing this thread :)
Best regards,
NikkoHi,
Glad that Rikard helped you :) Let us know if you need further assistance or if we can close the thread.
Best regards,
NikkoHey Matesin0,
This is a duplicate thread to: https://kriesi.at/support/topic/fatal-error-enfold-demo-2017/ and we have already imported the slider. I’ll be closing this thread and will be replying on your other threads :)
Best regards,
NikkoHi,
Glad to hear that, just post in this thread once you have reproduced the bug, we will keep this thread open :)
Best regards,
NikkoDecember 4, 2017 at 11:11 pm in reply to: WHAT I NEED TO DO TO GET ANSWER FROM SUPPORT TEAM??? – LayerSlider Issue #884842Hey Matesin0,
We have already imported the slider, I’ve checked your site again and it’s not showing the images now, the error shows:
(index):1 Mixed Content: The page at 'https://yourdomain.com/' was loaded over HTTPS, but requested an insecure image 'http://yourdomain.com/wp-content/uploads/layerslider/Enfold-Reimagined/banner-big-bg-1.jpg'. This request has been blocked; the content must be served over HTTPS.I have replaced your site name with yourdomain.com, the problem can be fixed if the WP URL and Site URL is set to https in Settings > General (or just click on the link in private content).
Best regards,
NikkoDecember 4, 2017 at 10:59 pm in reply to: Customizing the Main Menu colors and language items #884840Hi Rolland,
Glad to hear that and thanks for using Enfold :)
Best regards,
NikkoHey hackoffseries,
#socket .copyright { display: block; float: none; padding-top: 40px; text-align: center; width: 100%; } #top #wrap_all #socket .social_bookmarks { float: none; margin: 0; position: absolute; text-align: center; top: 10px; width: 100%; } #socket .social_bookmarks li { float: none; display: inline-block; }Let us know if this helps :)
Best regards,
NikkoHi,
Can you try to check this post, it might help: https://wordpress.stackexchange.com/questions/144919/maintenance-mode-just-for-woocommerce-shop-pages
Best regards,
NikkoDecember 4, 2017 at 10:48 pm in reply to: Enfold Theme breaks many edit actions in WordPress 4.9 #884836Hi,
Glad to hear that :) Let us know if you need further assistance or if we can close the thread.
Best regards,
NikkoHi,
Glad to hear that. Thanks for using Enfold :)
Best regards,
NikkoDecember 4, 2017 at 10:47 pm in reply to: Buttons missing outside vewing port on Advaced layerslider #884833Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi Katharina,
We couldn’t view it, we would need admin access so we can view the preview.
Best regards,
NikkoDecember 4, 2017 at 10:45 pm in reply to: Fixed (equal) promo box heights on specific pages? #884830Hi,
Glad to hear that. Thanks for using Enfold :)
Best regards,
NikkoHey idvisionme,
Try adding this css code in Quick CSS (located in Enfold > General Styling):
#footer .widget { font-size: 14px; line-height: 1.7; }Let us know if this helps :)
Best regards,
NikkoHi,
Can you try adding this css code in Quick CSS (located in Enfold > General Styling):
@media only screen and (max-width:767px) { #top.home #av_section_1 .av-section-video-bg video { height: 50vh !important; } }Let us know if this helps.
Best regards,
NikkoHey Matesin0,
Thanks for providing us admin access. I have imported the slider to your site, let us know if you need further assistance :)
Best regards,
NikkoHey unicaweb,
I tried to check the source image and it’s using the full version of the image (link in private content). Can you post the screenshot you have on your end?
Best regards,
NikkoHey Pimoussebe,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey studiopitz,
I tried to access you site but it returns:
This site can’t be reachedThe domain name seems to be wrong please check.
Best regards,
NikkoHi Dave,
Yes, please add the code Ismael gave in functions.php.
Best regards,
Nikko -
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