Forum Replies Created
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AuthorPosts
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Hey sp1k3,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi Capuchin,
Glad that Victoria was able to address your concern. :)
Thanks for using Enfold and have a great day!
Best regards,
NikkoHi,
Can you try adding this css code in Quick CSS (located in Enfold > General Styling):
#top.home .av_font_icon:hover a { color: white; background-color: black; border-color: black; }
Hope it helps :)
Best regards,
NikkoHi,
Yes, sure we will help you. Can you give us a temporary admin access and ftp access? so we can try to login and check the issue and also the ftp access, to check for logs and try to fix it if there are errors that causes your dashboard to be just white. Just post the details in private content.
Best regards,
NikkoHi,
Thanks for giving us an admin access, I have changed the Background Image Position of the Color Section’s Background from Bottom Right to Top Center and it works fine. Let us know if you need further assistance :)
Best regards,
NikkoApril 11, 2018 at 4:19 am in reply to: Text Block Glitch/Not Working Correctly (Enfold version 4.2.6) #940172Hi,
Glad that we could help :) Please feel free to come back if you need further assistance.
Thanks for using Enfold and have a great day! :)
Best regards,
NikkoHi,
Glad we could help :)
Thanks for using Enfold and have a great day!
Best regards,
NikkoHi,
I have checked your site and it seems to work properly, I also see the instagram widget display properly in the 3rd column of your footer widget in the homepage. Let us know if you need further assistance.
Best regards,
NikkoApril 10, 2018 at 11:38 am in reply to: Text Block Glitch/Not Working Correctly (Enfold version 4.2.6) #939798Hi,
I have checked it and to be honest I’m not really sure why this happens, if I try to paste the text you posted it does show blank, but if I remove this part of the text:
Share and show your love through the food, wine, cocktails and travel adventures that you create with your friends and family.
it works fine without issues, seems like adding that text with a lot of words causes the problem. I am getting a 403 forbidden error, which also sends this message:
A potentially unsafe operation has been detected in your request to this site
I did test this on my local server and didn’t have any issues at all, so I could only guess that there’s some security setup or firewall from your webhost which might be preventing it to work properly, please try to check the following posts, it might help, you might also need to contact your webhost for assistance.
http://www.premiumpress.com/forums/topic/403-forbidden-a-potentially-unsafe-operation-has-been-detected-in-your-request/
https://wordpress.org/support/topic/403-potentially-unsafe-error/Best regards,
NikkoHi,
I have created a test page with the same settings as the one you gave (link in private content), I used this format for it to play properly:
https://www.youtube.com/watch?v=VIDEO_ID
As for your video, the link I used is also in private content. Let us know if you need further assistance :)
Best regards,
NikkoHi,
Your site is fixed now, we are very sorry for the inconvenience. I have removed the duplicate file (events_countdown.php) from avia-shortcodes folder.
Best regards,
NikkoHi bakbek,
Can you try to use this instead:
@media only screen and (min-width:960px) and (max-width:1024px) { #top .av_one_fourth .avia-button.avia-size-x-large { padding: 25px 20px !important; font-size: 18px !important; } }
Best regards,
NikkoHi jnightingale,
Sorry for the late response, I haven’t bought the ninja forms plugin and don’t have the files to upload, can you try to do upload it instead? just upload it in the plugins folder.
Best regards,
NikkoHi,
Glad that we could help :) Feel free to comeback if you need further assistance.
Thanks for using Enfold and have a great day :)
Best regards,
NikkoHi,
Glad to hear that it’s working, let us know if you need further assistance or if we can close this thread :)
Best regards,
NikkoHi,
You can see it when you edit the separator by hovering over it with your mouse and you should see the paper and pencil icon and clicking it, you should see the Custom CSS Class text field.
Best regards,
NikkoApril 6, 2018 at 1:34 pm in reply to: Changing the position of the ajax portfolio preview controls #938254Hi,
No worries, try adding this css code in Quick CSS (located in Enfold > General Styling):
#top .portfolio_preview_container .ajax_controlls.iconfont { right: auto; left: 68%; } #top .portfolio_preview_container .ajax_controlls.iconfont a { font-size: 24px; }
Hope it helps :)
Best regards,
NikkoHi Dick,
I’m not really sure regarding that, but that sure is something. If you need help with some spacing, just let us know and give us a link to your page and we’ll try to help you as much as we can :)
Best regards,
NikkoApril 6, 2018 at 1:17 pm in reply to: Horizontal slider, no active image style, images don't slide when clicking navig #938248Hi,
Glad that Ismael helped you :) Let us know if you need further assistance or if we can close this thread.
Best regards,
NikkoHi,
No worries, you can use this css code for it:
#top .tab_titles .tab.active_tab { background-color: #124d91 !important; color: #fff !important; } #top .tab_titles .tab:hover { background-color: #ccc !important; }
Just change the colors as you see fit :)
Best regards,
NikkoApril 6, 2018 at 11:23 am in reply to: Problem when upgrading to enfold 4.2.6. I can not access the backend #938210Hi Lakis,
Glad that we could help and thanks for confirming that the solution worked on your end :)
Best regards,
NikkoHi,
Yes please, give us also your facebook page link so we can try to change it in the widgets, just post the confidential information in Private Content, so it’s only visible to you (thread creator) and the moderators.
Best regards,
NikkoHey marihonaa,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi,
Glad that Victoria helped you. :) Feel free to comeback if you need further assistance.
Thanks for using Enfold and have a great day :)
Best regards,
NikkoHey marihonaa,
Thanks for contacting us. First, you need to enable Custom CSS Classes:
Then add a Custom CSS Class name to your separator: my-separator. Let us know once that’s done and also give us a link to the image that you want to use, and we’ll try to give you css code that should help. You can post the link in private content, if you want it only to be seen by moderators. :)
Best regards,
NikkoHi Dick,
It’s how wordpress designed it, you can use a Separator/Whitespace instead for that. Hope this information helps :)
Best regards,
NikkoHey dlikat,
Can you give us a link to the page mentioned? so we can take a closer look.
You can post the details in private content, if you want it to be shown only to our moderators.
Best regards,
NikkoApril 6, 2018 at 10:42 am in reply to: Changing the position of the ajax portfolio preview controls #938178Hey FKMZ2,
Can you give us a link to the page in the screenshot? so we can take a closer look and try to give you some css code that should help.
Best regards,
NikkoHi Simon,
Glad that you have fixed it :) If you need further assistance, feel free to comeback and create a thread.
Thanks for using Enfold and have a great day! :)
Best regards,
NikkoHey Dick,
For edge are you referring to a rounded edge? if yes, there’s an option for that on Enfold > Advanced Styling, for other options, please feel free to request – or vote if already requested – such feature on Enfold feature request form.
Best regards,
Nikko -
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