Forum Replies Created
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AuthorPosts
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Hi WordPressed,
I have checked it and noticed that > was changed to
& g t ;
without the spaces, I have fixed it and cleared the cache and it works fine.
I did need to clear browser cache on my end since the old css was cached and being fetched instead of the new one. I have also checked this in another browser and works fine without any issues.
Let us know if it’s good on your end or if you need further assistance.Best regards,
NikkoHi gawcvw,
Sure, first put the Widget Area inside a Column (you can use anything like 1/3 or 1/4) then edit the Column.
Go to Screen Options (tab) then set Mobile display to Hide on mobile devices
Hope this helps :)Best regards,
NikkoHi BBM,
Thanks for providing us with your cpanel access.
Your site is fixed now :)
Let us know if you need further assistance.Best regards,
NikkoApril 25, 2018 at 12:33 am in reply to: Bug: Product info tab not showing on AVL product pages #946301Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoApril 25, 2018 at 12:33 am in reply to: Author displayed in blog post list from a category menu #946300Hi bfredo123,
I don’t really know how stable it will be but I think it would be the same for a longer period of time.
But you could always use a web inspector to check for its structure and find the right selector to use.Best regards,
NikkoHi,
@rkumar12: Please create a new thread and give us admin and ftp access, so we can check on it. Just post the details in private content so it can only be viewed by the moderators and the thread creator.
@Krassavchik: Please do the same as what is instructed to rkumar12, so we can check individually.Best regards,
NikkoHi CColeman88,
Glad we could help. :)
Let us know if you need further assistance or if we can close this thread.Best regards,
NikkoApril 25, 2018 at 12:25 am in reply to: Enfold product purchase button not working with variable products #946297Hi Anders,
This is already fixed in the latest version of Enfold (4.3).
The latest version also includes performance features, for more information please check our changelog:Best regards,
NikkoHi Helen,
Thanks for pointing the other thread and the issue as well.
Can you give us ftp access? so we can try to access your files and make modifications as needed then post here whatever changes we made.
Just post the ftp details in private content.Best regards,
NikkoHi Ronald,
Can you try adding this css code in Quick CSS (located in Enfold > General Styling):
@media only screen and (max-width:767px) { .home .phone-info a { color: #666; } }
Hope it helps :)
Best regards,
NikkoApril 24, 2018 at 4:53 pm in reply to: Hide horizontal gallery when toggle (accordion) is clicked #946026Hi burgola,
That’s possible using javascript or jquery.
To add some custom javascript or jquery code, you can check this post: http://graphitivity.com/enfold/docs/add-custom-js/
Hope it helps :)Best regards,
NikkoHi gawcvw,
Since you are using a Advanced Layout Builder I would suggest setting it to No Sidebar, then create a 2/3 (content) 1/3 (sidebar) layout or 3/4 (content) 1/4 (sidebar) layout and use the Widget Area element for the sidebar. Since enabling Advanced Layout Builder would set your page to a blank state where you are in full control of what elements to show on the page.
Best regards,
NikkoHey Imaginacomm,
If you have caching plugin, try to flush out the cache and disable it.
If that doesn’t work, try disabling all plugins except the weglot translate you use, if it works fine, you can enable the plugins one by one and check to know which plugin hinders it.Best regards,
NikkoApril 24, 2018 at 4:36 pm in reply to: Failed to load resource: 404 on Theme Options Page, not loading correctly #946015Hi webplugg,
Thanks, it works now.
I have checked it and I’m getting a lot of 404 errors in the console.
Can you try to re-update the theme again? some files might be lost in the theme during the update.
If that doesn’t work, please give us ftp access.Best regards,
NikkoHey Dotplusgeert,
Can you post a link to the page in question? so we can take a closer look.
You can post the link in private content if you only want it to be shown to the moderators only.Best regards,
NikkoApril 24, 2018 at 4:27 pm in reply to: Bug: Product info tab not showing on AVL product pages #946005Hi wzshop,
Enfold has now included performance features which allows you to enable all or load only the elements you use.
Please try to go to Enfold > Performance > Disable Template Builder Elements > then set it to Load only used elements (recommended)
Hope this helps :)Best regards,
NikkoHi 118group,
The Enfold 4.3 now has performance features, and you can enable all elements or choose to load what you want/need. You just need to set this in Enfold > Performance > Disable Template Builder Elements > then set it to Load only used elements (recommended)
Hope this helps :)Best regards,
NikkoHi rkumar12,
Glad that it’s fixed on your end.
Can you post a screenshot on the notification that displays on your WP dashboard?Best regards,
NikkoApril 24, 2018 at 4:17 pm in reply to: Author displayed in blog post list from a category menu #946000Hi bfredo123,
Glad that Ismael helped you. :)
The code Ismael gave you isn’t documented but is written on the spot when checking your website via web inspector plus css knowledge.
You can check our full documentation here: https://kriesi.at/documentation/enfold/Best regards,
NikkoHi Theo,
Can you tell us what specifically you want to achieve or do on the mobile version of your site?
A screenshot would help us see it better.Best regards,
NikkoHey Malene,
I have tried uploading two images on your end and it works fine.
You can check it on the page I created which is in private content.
Let us know if you need further assistance.Best regards,
NikkoHi mburrough,
Sure, we would be glad to help.
I have tried to access the dashboard, however the login credentials you gave doesn’t work, please check.Best regards,
NikkoHi designlover80,
Glad that Ismael helped you. :)
Let us know if you need further assistance or if we can close this thread.Best regards,
NikkoHey ythhj,
Can you post a link to your site? so we can take a closer look and try to give you css code that should help fix it.
Best regards,
NikkoHi Ythhj,
Can you post the link to the page in question? so we can take a closer look.
You can post the link in private content if you want it to be shown only to the moderators.Best regards,
NikkoHi rosi67,
Can you give us a link to your site? so we can take a closer look.
You can post it in private content if you only want the link to be visible to the moderators only.Best regards,
NikkoHi Cecile,
We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support. The only suggestion I have for the sidebar/widget area is to show them on desktop and hide them in mobile devices in Screen Options.
Best regards,
NikkoHey draadeind,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Also please give us ftp access, so we can enable error logging and check it further.
Best regards,
NikkoApril 24, 2018 at 3:01 pm in reply to: Woocommerce : This product is currently out of stock and unavailable. #945958Hi enfmaint,
Sorry for the confusion, what I meant with “for now” was the temporary fix I have added on your site.
But I think that’s not the case anymore since Enfold 4.3 was just released today and the fix is already added in it.Best regards,
NikkoHi Julian Post,
Yes, can we also request for ftp access? so we can edit functions.php via ftp.
Just post the details in private content.Best regards,
Nikko -
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