Hi helban,

I have tried the ftp access you gave using filezilla however it does not work, please check.

Best regards,
Nikko

Hi Sgumina,

We apologize for the late response since there are lots of queries lately and thanks for giving us admin access.
I have tested it and created a test page, the problem seems to show up with the elements in Final G2-1, when I try to use the template and save only the Color Section and Special Heading remains. I tried to remake it by using same elements and I didn’t have any issues even adding Masonry Gallery.
Can you try to disable all plugins and check if the issue still persists? if that fixes it, you can try to enable one by one while checking to know what plugin is causing the issue, if that doesn’t help, please give us ftp access also, so we can enable error logging and try to fix it.

Best regards,
Nikko

Hi bmwa,

Can you try to use a Grid Row then remove the 2nd column, so it’s just a single row now then put the separator inside it.
That should make the separator fullwidth.
Let us know if this helps.

Best regards,
Nikko

Hi Huw,

Thanks for providing the admin access.
Can you try adding this css code in Quick CSS (located in Enfold > General Styling):

.html_av-overlay-side #top .av-burger-overlay-scroll {
    width: 100%;
}

Hope this helps :)

Best regards,
Nikko

Hey doublesam27,

Can you give us a link to your site? so we can take a closer look.
You can post it in private content if you want it only visible to the moderators.

Best regards,
Nikko

Hi Phet,

Please feel free to comeback if you need further assistance.
Thanks for using Enfold and have a great day :)

Best regards,
Nikko

Hi patricktech,

No worries :) We normally reply within the day unless there are lot of queries.
Anyway, glad that it’s already resolved. Have a great day!

Best regards,
Nikko

Hi hobart,

Glad that Rikard helped you. :)
Please feel free to comeback if you need further assistance.
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hey FadingReality,

Can you try adding this css code in Quick CSS (located in Enfold > General Styling):

#footer .widget.widget_nav_menu {
    margin-bottom: 0;
}

#footer .widget.widget_singleimage {
    margin-top: 0;
}

Hope it helps :)

Best regards,
Nikko

Hi keir2012,

Thanks for your compliments to our theme :)
The performance settings would really improve your page score at the same time, disabling elements that are unused, merging and compressing css and js reduces your page load time.
I don’t think you would need bwp-minify plugin and just use the css/js compression available in the theme, but if deactivating the plugin drops the performance of your website by a significant amount then enable it back.

@WP Turned Up: thanks for helping out :)

Best regards,
Nikko

Hi biwales,

I have moved your login credentials in private content so it can’t be seen by the public (just moderators and the thread creator).

I tried to login with the admin access you gave however it doesn’t work and gives this error:

ERROR: User has not been activated.

Please check.

Best regards,
Nikko

Hi,

@buddy1 and @gb glad that you liked the recent improvements Enfold theme offers, rest assured that there will lots of improvements and features that will be added on our theme :)

@patricktech: we are very sorry for the inconvenience, please do refrain from using foul language, we apologize if we can’t respond faster than we can since there are a lot of queues and it would take time for us to answer each one. Can you post the thread that we have missed? so we can try to answer as soon as we can.

Best regards,
Nikko

Hi Danielle,

Glad that Ismael helped you and thanks for continually using our theme. :)
Please feel free to comeback if you need further assistance.
Have a great day!

Best regards,
Nikko

Hi Anders,

No worries, glad that it’s fixed. :)
Please feel free to comeback if you need further assistance.
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Theo,

Glad that you have found the solution to your mobile header.
If you encounter any issues just post back here since I’ll be leaving it open until you give us a feedback that it can be closed :)

Best regards,
Nikko