Hey gabrielprado,

Thanks for giving us access.
Can you tell us what php version you are using?
If you are using below 5.6, please try to update your php version to atleast 5.6 otherwise, try re-install Enfold manually via ftp or cpanel.
Hope this helps.

Best regards,
Nikko

Hi Corina,

Yes, since spamshield works properly I think it’s worth to try the Enfold form.
Try it with spamshield on and observe for several days if spam still goes in.

Best regards,
Nikko

Hi oestersund,

It’s fixed. The link is stored in the database so I used Better Search & Replace to fix it.
Let us know if it’s good on your end as well.

@Guenni007: Thanks for helping out.

Best regards,
Nikko

Hi indpro,

Thanks for giving us the ftp access.
I have checked it and noticed that you are using enfold 4.2 and inside the theme there’s another enfold (version 4.3.2), I have moved it to wp-content folder.
And this plugin also is inside the theme: temporary-login-without-password (this is also now moved to wp-content folder).
Also can we request for admin access again? since it has already expired so we can flush and disable caching and minification.

Best regards,
Nikko

Hi Energy1,

I tried adding the code also but it didn’t save and I get this error in the console:

http://www.catalyst-ir.com/wp-admin/admin-ajax.php 504 (Server timeout)

I think you’ve done it properly but the server timeout prevents it from saving, you can add it via ftp instead.

Best regards,
Nikko

Hi hackoffseries,

I apologize for my mistake, it’s not supposed to be in Quick CSS, but at the bottom of functions.php, however it wouldn’t work since you are using Yoast SEO, you can modify it using the plugin settings in yoast, for more information please check this post: https://yoast.com/wordpress/plugins/seo/yoast-seo-robots-meta-configuration/
Hope it helps.

Best regards,
Nikko

Hi Neil,

I have tested the shortcode on my end and it removes the download icon.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Martin,

Try adding this php code at the bottom of your functions.php:

function av_change_logo($logo, $use_image, $headline_type, $sub, $alt, $link){
	$use_image = $use_image;
	$headline_type = $headline_type;
	$sub = $sub;
	$alt = get_bloginfo('name');
	$link = home_url('/');
	
	if($sub) $sub = "<span class='subtext'>$sub</span>";
	$dimension = "height='300' width='300'";

	if($logo = avia_get_option('logo'))
	{
		$logo = $logo;
		if(is_numeric($logo)){ $logo = wp_get_attachment_image_src($logo, 'full'); $logo = $logo[0]; }
		$logo = "<img {$dimension} src='{$logo}' alt='{$alt}' />";
		$logo = "<$headline_type class='logo'><a href='".$link."'>".$logo."$sub</a></$headline_type>";
	}
	else
	{
		$logo = get_bloginfo('name');
		if($use_image) $logo = "<img {$dimension} src='{$use_image}' alt='{$alt}' title='{$logo}'/>";
		$logo = "<$headline_type class='logo bg-logo'><a href='".$link."'>".$logo."$sub</a></$headline_type>";
	}

 	return $logo;
}
add_filter('avf_logo_final_output', 'av_change_logo', 100, 6);

Hope it helps :)

Best regards,
Nikko

Hi Marie,

Try clearing out the browser cache in firefox, it’s probably just a caching issue.
I have checked your site in firefox and I don’t see the issue on my end.

Best regards,
Nikko

Hey manbaritone,

Thanks for describing the issue, however I’m not really sure why that’s happening, however I can recommend a way to update with lesser risk.
You can use a stage site where you can apply updates first without risking your live site, for more information on creating a stage site, you can check this post:

If you have issues on your stage site when updating, you can give us access to it, so we can check it.

Best regards,
Nikko

Hi José Ramón,

Try adding this css code in Quick CSS instead:

#top .image-overlay-inside {
    display: none !important;
}

If that misses some images, please post the link of the page, so we can check it.

Best regards,
Nikko

Hey moxisjc,

Thanks for giving us access to your site.
I have checked both homepage and about page and ALB works fine.
Can you tell us which page/s shows the issue?

Best regards,
Nikko

Hi Luisgasser,

Glad that it’s properly working now. :)
Let us know if you need further assistance or if we can close this thread.

Best regards,
Nikko

Hey Florian,

Try adding this code instead:

add_filter( 'avf_available_google_fonts',  'avia_add_google_font');
function avia_add_google_font( $fonts ) {
	$fonts['Maven Pro'] = 'Maven Pro';
	return $fonts;
}

You should find Maven Pro last in the list.
Hope this helps :)

Best regards,
Nikko

Hey Tilman,

Yes, the error is pointing on layerslider.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko