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Viewing 30 posts - 16,081 through 16,110 (of 25,536 total)
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  • in reply to: GOOGLE MAPS API KEY #965469

    Hey francoraffaella,

    There are reports with people having some issues with googlemap after updating to Enfold 4.4, please try the solution posted by our developer on this thread:
    https://kriesi.at/support/topic/parse-error-when-updating-to-latest-version/#post-963219
    Hope it helps.

    Best regards,
    Nikko

    in reply to: Header full width and responsive #965467

    Hi lindenhof,

    Glad that Vinay helped you. :)
    Let us know if you need further assistance or if we can close this thread.

    Best regards,
    Nikko

    Hi foxforce1,

    If everything is identical like php version, theme used (and version), wp verrsion, you might need to check for the plugins that are installed if there are differences (like what @insanityNL said) you can also try to disable plugins that are not the same as they are most likely to cause errors. Also just to check if you use layerslider on one site and not on the other?

    Best regards,
    Nikko

    in reply to: Change fonts with CSS for specific parts #965464

    Hey MrJoscha,

    First you need to check this in order for you to https://kriesi.at/documentation/enfold/typography/ then check on How to upload custom fonts and the content below it.
    Then if you’ve checked Show element options for developers, when you edit any element in Avia Layout Builder, you should see this field at the bottom Custom Css Class
    You can add for example moo then go to Enfold > General Styling > Quick CSS, and add this css code:

    .moo {
      font-family: 'Moo Moo', sans-serif !important;
    }

    if font is properly added then it should display the right font properly.
    If that doesn’t work, please post the link to the page where you applied the class so we can check further.

    Best regards,
    Nikko

    in reply to: HTML in RGPD #965459

    Hi Rafa.O,

    Glad that Vinay helped you. :)
    Feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great weekend!

    Best regards,
    Nikko

    Hi Marine,

    It’s now fixed.
    The problem was jquery was loaded in footer which you have set in Enfold > Performance, the script was loaded before jquery.
    I replaced this code:

    add_action('wp_footer', 'remove_title_attr');

    to:

    add_action('wp_footer', 'remove_title_attr', 1001);

    to add the script after all js in the footer is added.
    Let us know if you need further assistance :)

    Best regards,
    Nikko

    in reply to: No bullet points in text widget of sidebar #965452

    Hi Colindie,

    Glad that we could help. :)
    Feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great weekend!

    Best regards,
    Nikko

    Hey hypergolica,

    1. Are you referring to this filter:

     add_filter('avf_logo','av_change_logo');
    function av_change_logo($logo)
    {
        //some code here
        return $logo;
    }

    this filter should still work in the latest version.

    2. Try adding this css code in QUick CSS (located in Enfold > General Styling), just adjust the height:

    @media only screen and (max-width::767px) {
      #top.home #av_section_1 {
        background-size: cover !important;
        background-attachment: scroll !important;
      }
    
      #top.home #av_section_1 .container {
        height: 200px;
      }
    }

    3. Try adding this css code in QUick CSS (located in Enfold > General Styling):

    @media only screen and (max-width::767px) {
      #top #wrap_all .avia-gallery .avia-gallery-thumb a {
        width: 100% !important;
      }
    }

    Hope this helps.

    Best regards,
    Nikko

    in reply to: Upload Custom Icons not working #965396

    Hi,

    Can you give us a link to the custom font?
    You can post it in https://uploadfiles.io/ or dropbox and post the link in private content, so we can check further.

    Best regards,
    Nikko

    Hey Gitte,

    If you plan to replace the published date with last date modified then you can find this code (line 241):
    echo ““;
    and replace it with:

    echo "<time class='date-container minor-meta updated' >".the_modified_date('j. M. Y')."</time>";

    if not you can place your code after this code (line 272):

    echo '</span>';

    Hope this helps.

    Best regards,
    Nikko

    in reply to: Instagram not working #965392

    Hi sdiverde,

    You can hire someone or you can follow this video which shows step by step how it is done:

    Best regards,
    Nikko

    in reply to: Show image slider on mobile and hide video #965386

    Hi siteitltd,

    The error is pointing to missing file/s. Please check the file pointed if it’s there.
    Or you can give us ftp access, so we can check on it further.

    Best regards,
    Nikko

    in reply to: Blog not loading #965383

    Hi Fiona,

    You should see it in Appearance > Editor and look for functions.php.
    Hope this helps.

    Best regards,
    Nikko

    in reply to: No bullet points in text widget of sidebar #965351

    Hi Colindie,

    Thanks try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top .sidebar .widget ul {
        margin: 0 0 20px 7px;
        list-style: disc outside;
        float: none;
        overflow: visible;
    }
    
    #top .sidebar .widget ul li {
        margin-left: 1em;
        padding: 3px 0;
    }

    Best regards,
    Nikko

    Hi manbaritone,

    Thanks for giving us both admin and ftp access.
    However you mentioned that it does not have a problem, so we need to clarify first the issue so we can look further into it and try to debug it.
    Can you tell us what steps we need to do in order to see the issue or probably a screenshot how help.

    Best regards,
    Nikko

    in reply to: Masonry Gallery Custom Links Open in New Tab #965321

    Hi Energy1,

    The code we gave should make masonry gallery links open in new tab (I apologize for not having to mention it before).
    Adding that option would require a lot of time and outside the scope of our support.
    If you need it to be only applicable to certain links, please give us the exact link to the page and which images you want to open in new tab so we can adjust the code we gave.

    Best regards,
    Nikko

    in reply to: Remove Video Download Icon #965316

    Hi Neil,

    Yes I agree. Also there’s another workaround which can also work without editing any files but would require you to add 2 elements, which is to create a section and hide it in all devices in Screen Options then drag a Video element inside it (no need to add any videos) and that should make it work. I hope this helps for the meantime.

    Best regards,
    Nikko

    in reply to: How to change theme font family #965307

    Hi Semito,

    Yes, if you use Enfold 4.4, you use this code:

    add_filter( 'avf_available_google_fonts',  'avia_add_google_font');
    function avia_add_google_font( $fonts ) {
    	$fonts['Cinzel'] = 'Cinzel';
    	return $fonts;
    }

    You should find Cinzel last in the list.
    Hope this helps :)

    Best regards,
    Nikko

    in reply to: Hover image #965299

    Hi Jose Ramon,

    Glad we could help :)
    Feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi gabrielprado,

    I have actually checked your site and the enfold you uploaded isn’t complete and I have fixed it.
    The error appears again but this one shows because the php version you’re using is 5.2.17
    You can click on the link in private content, you can remove the file that shows your php information after checking it.
    You might need assistance from your webhost to upgrade your php version to 5.6 since the lower versions are already outdated.

    Best regards,
    Nikko

    in reply to: Cookies policy in italian #964437

    Hi profumopuntoit,

    It’s showing properly on my end (screenshot in private content).
    I have checked it with:
    Opera 53.0.2907.68
    Windows 10 64
    Screenshot: https://imgur.com/a/xVyaJKB

    Best regards,
    Nikko

    in reply to: Remove Video Download Icon #964429

    Hi Neil,

    Enfold 4.4 enables conditional loading of js and css which makes the site efficient using resources as needed.
    However on your case this doesn’t help since you need to use video element in ALB to load certain js and css files needed, the change in the code I suggested was just to make sure that the condition is always set to true thus it loads mediaelement js all the time.
    As for temporary fix, I could say you need to do this on each site that has the same scenario, but we’ll report this to Kriesi and our devs and hopefully this will be fixed in the next patch.

    Best regards,
    Nikko

    Hi gabrielprado,

    Yes we won’t laugh don’t worry ;)
    1. Yes, but I do it in this order usually, put site in maintenance mode (using maintenance plugin that you can search) then in Appearance > Themes switch to a default wordpress theme. Go to cpanel or ftp, delete enfold and upload the new one. Just replacing files sometimes cause some issues, so I prefer to delete and upload the latest version.

    2. Yes, database will be kept intact with this process so it will be saved, but just for precaution, making a backup first is ideal.

    Line 429 on my installation is the same, so I don’t think that is the issue, but I’ll check your site.

    Best regards,
    Nikko

    in reply to: Google maps element not working #964418

    Hi Petra,

    Glad that we could help. :)
    Just remember any modifications done in the parent theme (Enfold) will be removed during theme update, if the issue is still there on the next patch just apply it again.
    Thanks also for using Enfold :)

    Best regards,
    Nikko

    in reply to: Admin username output on page in av-structured-data #964414

    Hi mjakubicek,

    Thanks for telling us which file you’re trying to overwrite, usually you will need to use the same structure for example includes/loop-index.php overwrites its parent theme file.
    However it doesn’t work for helper-markup.php (I have tested this). In that file there are two functions avia_markup_helper and av_blog_entry_markup_helper just copy the function which you want to overwrite without the:

    if(!function_exists('function_name'))

    and paste it to the functions.php of your child theme and modify it.
    Hope this helps :)

    Best regards,
    Nikko

    in reply to: Show image slider on mobile and hide video #964409

    Hi siteitltd,

    Yes, you are correct, as long as you copy from the latest version it’s all good :)

    Best regards,
    Nikko

    Hi oestersund,

    You’re welcome, glad that we could help :)


    @Guenni007
    : Yes, I agree.

    Best regards,
    Nikko

    Hi hackoffseries,

    Glad that we could help :)
    Let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Remove Video Download Icon #964396

    Hi NeilJC,

    Thanks for giving us admin access.
    I see why the issue doesn’t appear on my end, since I have a video element loaded on the page where the shortcode is applied.
    Can you try to modify this code in functions.php (line 417-419):

    //load mediaelement js
    $condition  = !( isset($options['disable_mediaelement']) && $options['disable_mediaelement'] == "disable_mediaelement" ) && av_video_assets_required();
    $condition2 = ( version_compare( get_bloginfo( 'version' ), '4.9', '>=' ) ) && $condition;

    and replace it with:

    //load mediaelement js
    $condition  = true;
    $condition2 = true;

    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: Single Blog Post after update #964383

    Hi Vincend,

    Glad to hear that :)
    As for compliance with DSGVO/GDPR when using fonts in Enfold theme, web safe fonts don’t have any issues except for google fonts with issues you mentioned.
    If you still want to use some google fonts, Enfold provides a way for you to upload custom fonts, for more information on this you can read it in our documentation:

    Hope this helps.

    Best regards,
    Nikko

Viewing 30 posts - 16,081 through 16,110 (of 25,536 total)