Forum Replies Created

Viewing 30 posts - 15,871 through 15,900 (of 25,536 total)
  • Author
    Posts
  • Hi agentur-sks,

    I have already answered on the other thread.
    I’ll closing this thread now and will continue on your other thread.

    Best regards,
    Nikko

    Hey guidocortez,

    The Travel demo’s required plugin is only WooCommerce which you will need before you can import the demo, WooCommerce Bookings is optional.
    The booking plugin is a woocommerce addon and isn’t free and you need to purchase it first, before you can use it. The Enfold doesn’t provide the booking functionality however it is compatible with the recommended plugin and will unlock some features when the booking plugin is activated.

    Best regards,
    Nikko

    Hi D,

    Can you give us admin access? so we can check on it further.
    Just post the details in private content, so it’s only visible to you and the moderators.

    Best regards,
    Nikko

    in reply to: Partner/Logo Slider horizontal align #975137

    Hey Advantec-IS,

    Can you post a link to the page on your site showing the logo slider? so we can take a closer look and try to give you css code that should help.

    Best regards,
    Nikko

    Hi agentur-sks,

    Thanks for giving us admin access.
    I have checked the logo/partner element and the images seems to have been removed, maybe there was some disruption during the update.
    I just re-added the image back, then commented out the code you posted above in style.css and it works fine.
    Clearing browser cache might be needed to work properly.
    Hope it’s all good on your end :)

    Best regards,
    Nikko

    Hey agentur-sks,

    Can please provide your admin access in the private content field below so that we can have a closer look?

    Thanks!

    Best regards,
    Nikko

    in reply to: How to reduce space at the accordion toggle #974659

    Hi FkmZ2,

    Glad that Mike helped you. Thank you for using Enfold.

    Best regards,
    Nikko

    in reply to: Error Message when uploading theme #974380

    Hi Picante,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Enfold Fullwidth Easy Slider caption positioning #974379

    Hi geoffd20,

    I checked it on my end and it seems to align properly.
    Can you give us a screenshot showing the issue?

    Best regards,
    Nikko

    in reply to: compression not working (performance) #974377

    Hi Hans-Gerd,

    Glad to hear that :)
    Feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Problem updating Stylesheet with version 4.4.1 #974374

    Hi Din,

    Glad that Ismael helped you :)
    Feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Conditional display for masonry #974372

    Hi stefanos,

    We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid it’s out of the scope of our support.

    But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

    This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)

    Best regards,
    Nikko

    in reply to: Translation for GDPR Shortcodes #974370

    Hi BugfreeSystems,

    Glad that Yigit helped you :)
    Let us know if you need further assistance or if we can close this thread.

    Best regards,
    Nikko

    in reply to: Align main menu to the left #974369

    Hi studiovene,

    Glad that Victoria helped you. :)
    Let us know if you need further assistance or if we can close this thread.

    Best regards,
    Nikko

    in reply to: Glassy header transition animation – how ro remove #974368

    Hi jake5m,

    Can you try to clear the browser cache?
    I checked it using ipad in landscape mode and it works fine and don’t experience the jump issue you mentioned.

    Best regards,
    Nikko

    in reply to: Adding images to the top bar – height problem #974363

    Hi cyberhrc,

    Glad that Victoria helped you :)

    Best regards,
    Nikko

    in reply to: Logo centered, menu right and left #974357

    Hi seykom,

    Thanks for giving us admin access.
    I have modified Header Size from Custom Value in Pixel to Big in Enfold > Header > Header Settings.
    Then in Enfold > General Styling > Quick CSS, I have modified some codes, from:

    .av_minimal_header #header_main_alternate {
        border: none;
        top: -130px;
    }
    
    .html_header_top.html_header_sticky #header {
        position: fixed;
        top: 50px;
    }
    
    .html_top_nav_header .av-logo-container {
        top: 50px;	
        z-index: 999;
    }

    to:

    .av_minimal_header #header_main_alternate {
        border: none;
        top: -90px;
        margin-bottom: -50px;
    }
    
    .html_header_top.html_header_sticky #header {
        position: fixed;
    }
    
    .html_top_nav_header .av-logo-container {
        z-index: 999;
    }
    
    .html_header_top.html_header_sticky.html_large.html_bottom_nav_header #main {
        padding-top: 120px !important;
    }

    Hope it’s all good :)

    Best regards,
    Nikko

    in reply to: page is not loading with internet explorer #974349

    Hi umanskro,

    I have checked on it again and it was just a caching issue.
    Here is a screenshot on your site https://imgur.com/a/idnk3rS both url works properly on my end.
    Try to clear the browser cache on your end and wait for the page to load everything.

    Best regards,
    Nikko

    in reply to: Enfold theme in Internet Explorer #974337

    Hi Kate,

    I’m using this version of IE 11.112.17134.0 (windows 10).
    Upon checking your site again it’s still showing and functioning properly.
    I’ll ask my colleagues to take a look. If you have other windows pc/laptop that uses IE11, try to check your site with it.

    Best regards,
    Nikko

    in reply to: Failed update from 4.2.6 to 4.4.1 #974333

    Hi dorianadabei,

    Did you make changes on the Enfold theme files? or just the Theme Options? if you modified the theme files (usually has file extensions of .php, .js, .css) then it would be lost unless you use a child theme but if it’s only the settings or just Theme Options it wouldn’t be lost. But just to make sure we suggest having a backup first before doing any updates.

    Best regards,
    Nikko

    Hi Portfoli0CSG,

    It didn’t work because the code is wrong, I have replaced this code:

    $beds = get_field('bedrooms');
    
    if($beds)
    	{
    	echo '<ul class="test123">';
    
    	foreach($beds as $beds)
    	{
    		echo '<li>' . $beds . '</li>';
    	}
    
    	echo '</ul>';
    }

    to:

    $beds = get_field('bedrooms', $entry['ID']);
    
    if( (int)$beds > 1 ) {
    	$beds = $beds . ' BEDS';
    } else {
    	$beds = $beds . ' BED';
    }

    and it works fine.
    This is already outside the scope of our support but I hope this helps, also you can check on ACFs documentation on how it works.
    Also just a tip, instead of using text for bedrooms or other fields that uses numbers, you can use the Number field type.
    Hope it helps.

    Best regards,
    Nikko

    in reply to: bunch of featured Image copyright text issues #974031

    Hi Bernd,

    Instead of putting the script in Settings > Header and Footer Scripts, can you try to add this code at the bottom of functions.php of your child theme:

    function custom_script(){
    ?>
    // Your script here
    <?php
    }
    
    add_action('wp_footer', 'custom_script');

    Then replace // Your script here with the code in Header and Footer Scripts.
    That should load it on all pages. Hope this helps.

    Best regards,
    Nikko

    in reply to: Enfold theme in Internet Explorer #974028

    Hi Kate,

    I checked your site using IE 11 and it works fine.
    I have screenshot link in private content.
    Can you try to clear the browser cache of your IE browser?
    Also, what version of IE are you using?

    Best regards,
    Nikko

    in reply to: page is not loading with internet explorer #974027

    Hi umanskro,

    Thanks for giving us admin access, however it’s still hard to figure out what’s causing the issue.
    This is the error that shows up: https://imgur.com/a/6XKKKm6
    Also another it’s showing up this error only in http://txmarine.com/ but works fine http://txmarine.com/en/ in IE.
    Though both links works fine in Microsoft Edge.
    Can you give us ftp access, just to check further.

    Best regards,
    Nikko

    Hi Sophie,

    You’re welcome and glad we could help :)

    1.) You can apply this in Enfold > General Styling > Quick CSS, can you tell us where you want it applied? we’ll try to give you css codes that should help.

    2.) Try using:

    blockquote {
    	 font-family: 'chelsea-market-v5-latin-1';
    }

    In Enfold > Import/Export you should see how font family’s are declared.
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Masonry gallery #973257

    Hi kelseylesueur,

    I think the images aren’t the problem but the length of the caption, try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top .av-fixed-size .av-masonry-entry .av-inner-masonry-content {
        display: flex;
        height: 82px;
        align-items: center;
    }

    Hope it helps. :)

    Best regards,
    Nikko

    in reply to: Cookie consent width adjustment possible? #973256

    Hey L+T,

    Is this already fixed?
    I have checked your site and the Cookie Consent Message is showing in fullwidth.

    Best regards,
    Nikko

    Hi KRWKnitwear,

    I added this plugin called Simple Image Sizes and change shop_thumbnail size from 100px x 100px to a larger size and regenerating the images but it doesn’t change.
    Then I added the php code recommended by Woocommerce:
    https://wordpress.org/support/topic/product-thumbnail-size-not-editable-after-last-update/

    add_filter( 'woocommerce_gallery_thumbnail_size', 'custom_woocommerce_gallery_thumbnail_size' );
    
    function custom_woocommerce_gallery_thumbnail_size() {
    	return 'thumbnail';
    }
    

    in functions.php (Appearance > Editor) which would fetch the thumbnail size instead however after adding that code, the frontend of you site went down.
    I checked functions.php again and it was empty and trying to add content on it simply is refused.
    Can you add this code in functions.php via ftp or cpanel: https://pastebin.com/PmQTCs3t
    I apologize that the site went down.

    Best regards,
    Nikko

    Hi Portfoli0CSG,

    Thanks for giving us admin and ftp access, can you try to replace this code:

    $beds = the_field(‘bedrooms’);
    $bath = the_field(‘bathrooms’);
    $car = the_field(‘car_spaces’);
    $rent = the_field(‘rent’);

    to:

    $beds = get_field('bedrooms');
    $bath = get_field('bathrooms');
    $car = get_field('car_spaces');
    $rent = get_field('rent');

    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: Z Index of Main Background image #973189

    Hey hobart,

    Can you elaborate more or give us a screenshot on what you’re trying to achieve.
    I believe the transparent image you’re referring to is the one I posted in private content, however I’m not really sure if what you want is to make the background sticky so it sticks on that location even when the page is scrolled.

    Best regards,
    Nikko

Viewing 30 posts - 15,871 through 15,900 (of 25,536 total)