Hi lle-it,

Can you also provide us with the link to the login page?

Best regards,
Nikko

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi duncand,

You can create a stage site and perform the update there first, that way you can check it without messing your live site.
To know how to create a stage site, you can check this post: https://themeisle.com/blog/wordpress-staging-site/
As for Enfold 4.4, please check the private content.

Best regards,
Nikko

Hi Touraj,

Glad to hear that it is resolved :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hey carosch,

We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid it’s out of the scope of our support.

But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)

Best regards,
Nikko

Hey Mick,

Please try the solution posted on this thread: https://kriesi.at/support/topic/envato-private-token-doesnt-work/#post-1023876
Hope it helps.

Best regards,
Nikko

Hey tijshensen,

Yes, that is possible.

Best regards,
Nikko

Hi AgenceKineka,

I can’t seem to find the widget, try adding relative position and left values on Yigit’s code, so it should look like:

#live_weather_station_widget_outdoor-2 {
    width: 180px;
    float: right;
    position: relative;
    left: 50px;
}

just increase the left value to move the widget to the right.

Best regards,
Nikko

Hi BrandWeb,

It’s not a layerslider so it could not be imported, however we could assist you with it.
Can you give us a link to your site? maybe we can if the slider is there but it’s just the images that are missing.

Best regards,
Nikko

Hey musklick,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Misantaller,

They are using some SVG and some css to do that.
It’s a bit complicated but if you’d give us temporary admin access, we’ll try to add it for you.
Just post the login credentials in private content.

Best regards,
Nikko

Hi christianichristiani,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hey Nadja,

I’m not really sure what the issue is.
Can you give us some screenshots of the issue you’re having? so we can have more context.

Best regards,
Nikko

Hey ddandreo,

Please check on this thread: https://kriesi.at/support/topic/video-embed-autoplay-mobile-issues/#post-977274
Hope it clarifies the issue with mobile devices.

Best regards,
Nikko

Hi goloburda,

Try to enable Page Preloading in Enfold > Theme Options.
I’m not sure why it probably because the video takes longer to load, but using a page preloader should help hide it, just showing the site visitors a spinning icon for few seconds then shows the rendered page after.

Best regards,
Nikko