Forum Replies Created
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AuthorPosts
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Hi Michael,
Merry Christmas and Happy New Year to you as well :)
We’ll leave this thread open so you can post back anytime.Best regards,
NikkoHi Misantaller,
Glad that we could help :)
Thanks for using Enfold and have a Happy New Year!Best regards,
NikkoHi Stegemueller,
We apologize for the late response.
Fullwidth submenu won’t be stick if the burger menu shows up.
To change this behavior you need to modify menu.js located in enfold > config-templatebuilder > avia-shortcodes > menu folder, line 57-61:if( burger_menu.is(":visible") ) { this.css({top: 'auto', position: 'absolute'}); fixed = false; return; }
just remove this code and flush out cache and it should be working.
Best regards,
NikkoHi Dee007,
We apologize for the late response, I have checked the link you shared (in private content), and since you have already added this class: Foundationtestimonial I have added this css code in Quick CSS located in Enfold > General Styling:
#top .Foundationtestimonial .avia-testimonial { background-color: orange; }
Let us know if you need further assistance.
Best regards,
NikkoHi Capital07,
We apologize for the late response.
I was able to figure out the issue and it’s the facebook caching og tags for performance reasons and you need to clear this cache on their tool: https://developers.facebook.com/tools/debug/
It’s fixed now and to know more on how I did it, you can check this post: https://www.idiotinside.com/2016/04/14/clear-facebook-sharer-cache-using-facebook-batch-invalidator/
Let us know if you need further assistance.Best regards,
NikkoHi,
Try adding this css code in Quick CSS (located in Enfold > General Styling):
#top #header .container.av-logo-container { width: 100%; max-width: 100%; padding-left: 20px; padding-right: 20px; }
Hope it helps.
Best regards,
NikkoDecember 22, 2018 at 9:47 am in reply to: Tab Section not wrapping properly when window resized #1048506Hey John,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey Celiachevalier,
Can you give us a link to the page that’s shown in your screenshot?
You can post the link in private content, if you only want it to be seen by the moderators.Best regards,
NikkoHey WolfgangEmmer,
1. Can you try to change to a different font?
2. Can you give us a screenshot or give us steps that we can follow to see the issue properly? so we can try to check on it further.Best regards,
NikkoDecember 22, 2018 at 9:39 am in reply to: AGGHH! Cant edit pages at all now. Enfold 4.5.2 and WordPress 5.0.1 #1048503Hi duncand,
Glad that we could help. :)
Feel free to comeback if you need further assistance.
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Jesper,
That’s something unexpected but I guess it’s good that it’s working.
How about trying to deactivate it all again temporarily and activate the plugins one by one but this time in reverse, activate first the last one you activated, maybe it’s the essential plugin used on your site.
Maybe deactivating it causes errors and halts the other codes to execute.Best regards,
NikkoHi check-t,
This is to change it globally, add this in Quick CSS (located in Enfold > General Styling):
#top .iconbox_icon { font-size: 18px; }
If you want it to be specific, go to Enfold > Layout Builder > check Show element options for developers
Go back to the page, edit the icon box and you should see Custom CSS Classes (you can put any name) as an example I’ll use myclass as the value, then in Quick CSS, I’ll add:#top .myclass .iconbox_icon { font-size: 18px; }
just change the font size value, on your site the default is 23px.
Best regards,
NikkoHi KiGePa,
Glad to hear that :)
Feel free to comeback if you need further assistance.
Thanks for using Enfold and have a great day!Best regards,
NikkoHey dabarian,
Can you tell us what demo are you using?
Try also checking out Header options in Enfold Theme Options.Best regards,
NikkoHey ameyawfam,
I think you haven’t selected a bigger image size when you inserted the image.
I inspected the page and you’re using a medium sized image.
This screenshot should help you see where it can be changed: https://imgur.com/a/GgXyQSx (I have marked it in red)
Hope it helps.Best regards,
NikkoDecember 21, 2018 at 11:03 pm in reply to: WooCommerce reviews and related form are missing #1048436Hi nightjar,
Glad that we could help you :)
I hope your faith is now back to 100% :D
Thanks for using Enfold and have a great day!Best regards,
NikkoHi,
Can you try to re-install Enfold? maybe some files were not successfully transmitted.
Best regards,
NikkoDecember 21, 2018 at 10:54 pm in reply to: Latest versions of Enfold & WP cause saving Issues and Revision Issues #1048432Hey Dave,
Have you tried to use WP Classic Editor in Enfold > Theme Options > Choose your Editor?
If you have and still have the issue, please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoDecember 21, 2018 at 10:52 pm in reply to: Download Package URL: Errorcode 404 returned by Envato: Not Found: #1048431Hey mjakubicek,
Please check this thread: https://kriesi.at/support/topic/download-limit-in-envato-stopping-me-updating-to-4-5-1/
Hope it helps.Best regards,
NikkoHi projectnexus,
Glad that this is resolved. :)
Feel free to create a new thread if you need further assistance.
Thanks for using Enfold and have a great day!Best regards,
NikkoHey Joe,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey jimmiesner,
Yes, that’s part of the theme.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi rogierkoning,
What you’re seeing is the new WP block editor called ‘Gutenberg’, a lot has been complaining with it causing issues.
To use the good old classic editor we used, go to Enfold > Theme Options > Select Your Editor > Use WP Classic Editor and save.
That should disable gutenberg and bring back the classic editor.
Let us know if this helps.Best regards,
NikkoHi sfranks12,
I’ll be closing this thread then.
Thanks for using Enfold and have a great day!Best regards,
NikkoDecember 21, 2018 at 10:40 pm in reply to: Fallback image not working on iPad on fullwidth slider #1048421Hi kjwaggz,
Glad to hear that :)
Let us know if you need further assistance or if we can close this thread.Best regards,
NikkoHey BrandWeb,
I’ll be closing this thread since it’s a duplicate of: https://kriesi.at/support/topic/layer-slider-improt-file/
I’ll answer on your original thread.Best regards,
NikkoHey check-t,
Yes, you can use Custom Css Classes and Quick CSS for that.
Can you give us a link to the page? so we can check it further.Best regards,
NikkoDecember 21, 2018 at 10:33 pm in reply to: Cannot to update enfold an error occurred – please help #1048416Hi Boria20000,
Thanks for trusting and providing us with your cpanel access.
Your site is now updated to Enfold 4.5.2
Let us know if you need further assistance.Best regards,
NikkoHi,
If you’re using Enfold 4.5.2, go to Enfold > Theme Options > Select Your Editor > Use WP Classic Editor and save.
If you’re using Enfold 4.5 or 4.5.1, you can install and activate this plugin: https://wordpress.org/plugins/classic-editor/
Let us know if this helps.Best regards,
NikkoHey trentscott,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
Nikko -
AuthorPosts