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Viewing 30 posts - 14,311 through 14,340 (of 25,536 total)
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  • in reply to: Display issue with Samsung tablets #1049071

    Hi Michael,

    Merry Christmas and Happy New Year to you as well :)
    We’ll leave this thread open so you can post back anytime.

    Best regards,
    Nikko

    in reply to: Spacing between icon and text in text-box #1049069

    Hi Misantaller,

    Glad that we could help :)
    Thanks for using Enfold and have a Happy New Year!

    Best regards,
    Nikko

    in reply to: WordPress Enfold Theme | Fullwidth Submenu #1049066

    Hi Stegemueller,

    We apologize for the late response.
    Fullwidth submenu won’t be stick if the burger menu shows up.
    To change this behavior you need to modify menu.js located in enfold > config-templatebuilder > avia-shortcodes > menu folder, line 57-61:

    if( burger_menu.is(":visible") )
    {
        this.css({top: 'auto', position: 'absolute'}); fixed = false;
        return;
    }

    just remove this code and flush out cache and it should be working.

    Best regards,
    Nikko

    in reply to: Change BG for one testemonial #1049064

    Hi Dee007,

    We apologize for the late response, I have checked the link you shared (in private content), and since you have already added this class: Foundationtestimonial I have added this css code in Quick CSS located in Enfold > General Styling:

    #top .Foundationtestimonial .avia-testimonial { 
        background-color: orange;
    }

    Let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: codes #1049062

    Hi Capital07,

    We apologize for the late response.
    I was able to figure out the issue and it’s the facebook caching og tags for performance reasons and you need to clear this cache on their tool: https://developers.facebook.com/tools/debug/
    It’s fixed now and to know more on how I did it, you can check this post: https://www.idiotinside.com/2016/04/14/clear-facebook-sharer-cache-using-facebook-batch-invalidator/
    Let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Logo Position absolut left #1048507

    Hi,

    Try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top #header .container.av-logo-container {
        width: 100%;
        max-width: 100%;
        padding-left: 20px;
        padding-right: 20px;
    }

    Hope it helps.

    Best regards,
    Nikko

    in reply to: Tab Section not wrapping properly when window resized #1048506

    Hey John,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: SUBCATEGORY ARTICLES HOME PAGE #1048505

    Hey Celiachevalier,

    Can you give us a link to the page that’s shown in your screenshot?
    You can post the link in private content, if you only want it to be seen by the moderators.

    Best regards,
    Nikko

    in reply to: Magazin Component seems to be broken #1048504

    Hey WolfgangEmmer,

    1. Can you try to change to a different font?
    2. Can you give us a screenshot or give us steps that we can follow to see the issue properly? so we can try to check on it further.

    Best regards,
    Nikko

    Hi duncand,

    Glad that we could help. :)
    Feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Unable to edit textblock after update #1048502

    Hi Jesper,

    That’s something unexpected but I guess it’s good that it’s working.
    How about trying to deactivate it all again temporarily and activate the plugins one by one but this time in reverse, activate first the last one you activated, maybe it’s the essential plugin used on your site.
    Maybe deactivating it causes errors and halts the other codes to execute.

    Best regards,
    Nikko

    in reply to: Iconbox change Icons Size #1048450

    Hi check-t,

    This is to change it globally, add this in Quick CSS (located in Enfold > General Styling):

    #top .iconbox_icon {
        font-size: 18px;
    }

    If you want it to be specific, go to Enfold > Layout Builder > check Show element options for developers
    Go back to the page, edit the icon box and you should see Custom CSS Classes (you can put any name) as an example I’ll use myclass as the value, then in Quick CSS, I’ll add:

    #top .myclass .iconbox_icon {
        font-size: 18px;
    }

    just change the font size value, on your site the default is 23px.

    Best regards,
    Nikko

    in reply to: Problems with Burger Menu, Lightbox #1048444

    Hi KiGePa,

    Glad to hear that :)
    Feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Transparent & Classy Header #1048442

    Hey dabarian,

    Can you tell us what demo are you using?
    Try also checking out Header options in Enfold Theme Options.

    Best regards,
    Nikko

    in reply to: Edit Layout Element #1048441

    Hey ameyawfam,

    I think you haven’t selected a bigger image size when you inserted the image.
    I inspected the page and you’re using a medium sized image.
    This screenshot should help you see where it can be changed: https://imgur.com/a/GgXyQSx (I have marked it in red)
    Hope it helps.

    Best regards,
    Nikko

    in reply to: WooCommerce reviews and related form are missing #1048436

    Hi nightjar,

    Glad that we could help you :)
    I hope your faith is now back to 100% :D
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Massive error log #1048434

    Hi,

    Can you try to re-install Enfold? maybe some files were not successfully transmitted.

    Best regards,
    Nikko

    Hey Dave,

    Have you tried to use WP Classic Editor in Enfold > Theme Options > Choose your Editor?
    If you have and still have the issue, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    Hey mjakubicek,

    Please check this thread: https://kriesi.at/support/topic/download-limit-in-envato-stopping-me-updating-to-4-5-1/
    Hope it helps.

    Best regards,
    Nikko

    in reply to: Error message after updating to Enfold 4.5.2 #1048429

    Hi projectnexus,

    Glad that this is resolved. :)
    Feel free to create a new thread if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Cant import demo data #1048428

    Hey Joe,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Change Lightbox Hover-Over Icon #1048427

    Hey jimmiesner,

    Yes, that’s part of the theme.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Advanced Page Builder #1048425

    Hi rogierkoning,

    What you’re seeing is the new WP block editor called ‘Gutenberg’, a lot has been complaining with it causing issues.
    To use the good old classic editor we used, go to Enfold > Theme Options > Select Your Editor > Use WP Classic Editor and save.
    That should disable gutenberg and bring back the classic editor.
    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: Fatal Error after Update #1048422

    Hi sfranks12,

    I’ll be closing this thread then.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Fallback image not working on iPad on fullwidth slider #1048421

    Hi kjwaggz,

    Glad to hear that :)
    Let us know if you need further assistance or if we can close this thread.

    Best regards,
    Nikko

    in reply to: Layer slider Improt file #1048419

    Hey BrandWeb,

    I’ll be closing this thread since it’s a duplicate of: https://kriesi.at/support/topic/layer-slider-improt-file/
    I’ll answer on your original thread.

    Best regards,
    Nikko

    in reply to: Iconbox change Icons Size #1048417

    Hey check-t,

    Yes, you can use Custom Css Classes and Quick CSS for that.
    Can you give us a link to the page? so we can check it further.

    Best regards,
    Nikko

    in reply to: Cannot to update enfold an error occurred – please help #1048416

    Hi Boria20000,

    Thanks for trusting and providing us with your cpanel access.
    Your site is now updated to Enfold 4.5.2
    Let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Unable to edit textblock after update #1048413

    Hi,

    If you’re using Enfold 4.5.2, go to Enfold > Theme Options > Select Your Editor > Use WP Classic Editor and save.
    If you’re using Enfold 4.5 or 4.5.1, you can install and activate this plugin: https://wordpress.org/plugins/classic-editor/
    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: Color Section video background #1048411

    Hey trentscott,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

Viewing 30 posts - 14,311 through 14,340 (of 25,536 total)