Forum Replies Created

Viewing 30 posts - 13,411 through 13,440 (of 25,536 total)
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  • in reply to: Setting up pages from other demos #1070606

    Hi Zeljko,

    There’s no option to convert that, it only fetches taxonomies, which is basically like categories and pages doesn’t have that.
    I don’t see it on my end, please try to clear the browser cache, it might just be a caching issue.

    Best regards,
    Nikko

    in reply to: Move Category Description Under Products #1070604

    Hey Marc,

    I just tested this code and it works fine on my end:

     // move category description
     add_action('init', 'woocommerce_mod');
     function woocommerce_mod() {
        remove_action( 'woocommerce_before_shop_loop', 'woocommerce_taxonomy_archive_description', 11 );
        add_action( 'woocommerce_after_shop_loop', 'woocommerce_taxonomy_archive_description', 5 );
     }

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: ENFOLD Theme Update #1070597

    Hey DARCI MOHR,

    Thanks for contacting us!
    We only sell Enfold theme via themeforest only.
    You can get the API key using the themeforest account that purchased the theme.
    Please contact the web developer for the API key, otherwise try to contact Themeforest for this issue.

    Best regards,
    Nikko

    in reply to: Responsiveness Gallery with borders. #1070592

    Hey BreunesseICT,

    Yes, can you give us admin access? so we can try test it with some css codes to adjust it.
    Just post the login credentials in private content.

    Best regards,
    Nikko

    Hey aledef,

    You will need to modify avia-modal.js found in wp-content > themes > enfold > config-templatebuilder > avia-template-builder > assets > js folder.
    You’ll need to remove (or just comment out) the minimum date code found in line 460:

    minDate: -0,

    Hope this helps.

    Best regards,
    Nikko

    in reply to: Cookies consent message not showing properly #1070568

    Hey Marc,

    There’s some js errors, maybe some plugin conflict.
    Try to disable all your plugins and check if it works properly.
    If the issue is gone please enable the plugins one by one to know which one is causing the issue.

    Best regards,
    Nikko

    in reply to: ava_before_content hook does not work #1070567

    Hi debra15,

    Thanks for pointing it out in our documentation.
    This hook: ava_before_content has also been removed, are you intending to add it after the body tag?
    Try using this hook instead: ava_after_body_opening_tag
    We’ll be updating our documentation :)

    Best regards,
    Nikko

    in reply to: Enfold #1070563

    Hey Bonnie Pickartz,

    Thanks for contacting us!
    Yes, I don’t think it’s using one of the demo but it seems to be customized.
    The products part in the link you gave looks like: https://kriesi.at/themes/enfold/shop/
    And the sidebar is similar to: https://kriesi.at/themes/enfold-2017/shop/

    Best regards,
    Nikko

    in reply to: Make side header stick / always visible #1070559

    Hi dlikat,

    Glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Enfold Showcase #1070558

    Hi biwales,

    Great job! your site looks great :)

    Best regards,
    Nikko

    in reply to: Make side header stick / always visible #1070235

    Hey digitalalso,

    Can you try adding this css code in Quick CSS (located in Enfold > General Styling):

    .html_header_sidebar #top #header {
        position: fixed;
    }
    
    #socket {
        position: fixed;
        bottom: 0;
        left: 0;
        width: 100%;
        background-color: rgba(0,0,0,0.5);
    }

    Best regards,
    Nikko

    in reply to: Homepage (static page) problem #1070234

    Hey Anton,

    We apologize for the delayed response, since there are lots or queries lately.
    Can we request for the login page link?

    Best regards,
    Nikko

    in reply to: Logo Menu Position #1070233

    Hi Eric Marks,

    Try adding this css code in Quick CSS:

    @media only screen and (max-width:767px) {
      #top #header .logo {
        margin-left: -20px;
        width: 150px !important;
        height: 150px !important;
        position: absolute;
      }
    
      #top #header .logo a img {
        max-height: none;
      }
    
      #top #header .inner-container {
        min-height: 80px;
      }
    }

    Best regards,
    Nikko

    in reply to: homepage image cut off #1070221

    Hi Matsky1,

    There’s no way to do that in layerslider since all layers are floating inside it.
    You can try to use fullscreen or fullwidth sliders.
    However for mobile there’s still an issue with the image, since sliders will preserve the aspect ratio which means the height will be based with respect to the width of the image that’s why it doesn’t cover a large area in mobile devices. You’ll need to modify the image for mobile and most likely need another slider to show just on mobile.
    Here is an example of an image that would cover a lot of space in mobile.

    Best regards,
    Nikko

    in reply to: ALL DEMO IMAGES ARE MISSING #1070213

    Hi ECOXENTREPRISES,

    It’s fixed, however importing images on your site adds the images to the uploads folder however it isn’t registered in the Media Library.
    I have to re-add images manually.


    @Guenni007
    this is reported to our devs. Thanks for helping out :)

    Best regards,
    Nikko

    in reply to: jQuery issue with file upload #1070197

    Hi Hansanders,

    Glad that you figured it out. :)
    I apologize that I wasn’t able to help and didn’t figure out the solution.
    Anyway, thanks for posting the solution and thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Logo in transparent header #1070195

    Hi fta-edfc,

    I have posted a screenshot on what I can see on my end (link in private content).
    You’ll see the header is transparent then if you look closer near the logo there’s a white that covers the map behind which shows that the logo isn’t transparent.

    Best regards,
    Nikko

    in reply to: Margin issue #1070191

    Hi MarcusJeroch,

    I’m trying to help you that’s why I asked for a link since I could not reproduce the issue that you’re having and could not find a similar issue on one of the demos.
    The html you gave also doesn’t contain the “zzgl. Versandcosten” text which shows in the screenshot.
    There’s a private content where you can put the link so it’s not visible to others except you and the moderators.
    If you’re not willing to give us a link, then maybe give us steps on how we can reproduce the issue?

    Best regards,
    Nikko

    in reply to: How to add meta tags? #1070187

    Hi marko7,

    Thanks, I have checked your functions.php file and I could not see the code, I attempted to add this:

    function google_meta_tag(){
    ?>
    <meta name="referrer" content="origin">
    <?php
    }
    add_action('wp_head', 'google_meta_tag');

    but I got this error:

    Sorry, your request has been blocked

    Please try to add the code,

    Best regards,
    Nikko

    in reply to: Website Accessibility #1070186

    Hi Chris,

    Can you give us temporary admin access? so we can check your layerslider.
    Just post the login credentials in private content, so it’s not visible to other users except for the moderators.

    Best regards,
    Nikko

    in reply to: Avia_sc_blog modification #1070185

    Hi LMDA07,

    Glad to hear that it’s working fine now. :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: How to remove debug information in 4.3 #1070184

    Hi Joe,

    Glad that we are able to help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Set maximum height for section #1070182

    Hi mcdragon,

    Glad that we are able to help :)
    You can also use custom css classes if applied to multiple elements.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi contiorg,

    Glad that we could help :)
    Thanks for the step by step instruction you posted, which will surely help a lot of enfold users.
    Thanks also for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi bulewold,

    Glad that we could help you :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Logo Menu Position #1070175

    Hi Eric,

    Thanks for your kind words, please replace this code I gave:

    #top #header .logo {
        overflow: visible;
        margin-left: -42px;
    }

    with:

    #top #header .logo {
        overflow: visible;
        margin-left: -42px;
        height: 170px;
    }

    Just adjust the height value.
    Hope it helps.

    Best regards,
    Nikko

    in reply to: Color section background video not full width anymore #1070173

    Hi jasonhinze,

    Yes, please a screenshot.
    I have also posted a link to the screenshot on my end (link in private content).
    Can you tell us what Operating System are you using (linux/mac/windows 10) and what browser you are using (chrome/firefox/ie 11)?

    Best regards,
    Nikko

    in reply to: YouTube video not displaying in sidebar #1070172

    Hi esotEric,

    There’s no js errors appearing in the web console.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Setting up pages from other demos #1070170

    Hi Zeljko,

    It just includes Categories (from Posts).
    Pages aren’t included, the other option are from Products and Portfolio.

    Best regards,
    Nikko

    in reply to: Updated Enfold Theme, page builder still not working. #1070030

    Hi lailakf,

    Can you try to flush out the cache and disable all plugins temporarily?
    Then check if the layout builder works or not.
    If it does work, please enable the plugins one by one to know which one is causing the issue.

    Best regards,
    Nikko

Viewing 30 posts - 13,411 through 13,440 (of 25,536 total)