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Viewing 30 posts - 12,961 through 12,990 (of 25,536 total)
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  • in reply to: Navigation menu disappears when user zooms in #1084049

    Hey glodesign,

    In this code you have in Quick CSS:

    @media only screen and (max-width: 1420px) {
    #mobile-advanced, #advanced_menu_toggle, #advanced_menu_hide { display: block; }
    nav.main_menu { display: none; }}

    this specific code:

    nav.main_menu { display: none; }

    Causes the main menu to be hidden when zoomed in further, please remove it and it should be working properly.

    Best regards,
    Nikko

    in reply to: Page ID, where do I find it #1084046

    Hi Jean,

    When you edit a page or post, just check the url above, you’ll see something like

    http://mysite.com/wp-admin/post.php?post=3300&action=edit&classic-editor=1

    Here’s a screenshot: https://imgur.com/YIKEjGQ
    Based on the screenshot or the url the page id is 3300.

    Best regards,
    Nikko

    in reply to: Grid Row to overlap image above #1084043

    Hey Byrne,

    Can you give us a link to the page in the screenshot? so we can take a closer look and also try to identify why it’s not working.

    Best regards,
    Nikko

    in reply to: Portfolio grid #1084041

    Hey Lara,

    Thanks for giving us admin access.
    However this is portfolio grid’s normal behavior since the sizes of each column is percentage based so if it’s contained inside a 2/3 column its size changes compared to it contained in 1/1 column.
    Would changing it from 4 columns to 3 columns help?

    Best regards,
    Nikko

    in reply to: Update to WordPress 5.1.1 #1084038

    Hi mritkuma99,

    Thanks, there shouldn’t be any issues but to lessen the risk, try creating a stage site first, basically it’s just a duplicate of your site placed in your subdomain.
    Here’s a tutorial on how to do it: https://themeisle.com/blog/wordpress-staging-site/
    Do the update there first then check, if it works well there without any issues then it’s most likely that updating your live site won’t have any issues.
    Just make sure you always have a backup before doing updates.

    Best regards,
    Nikko

    in reply to: Full-Width Description WooCommerce #1084019

    Hey Justin,

    Can you try adding this php code in functions.php:

    remove_action( 'woocommerce_after_single_product_summary', 'woocommerce_output_product_data_tabs', 1 );
    add_action( 'woocommerce_after_single_product_summary', 'woocommerce_output_product_data_tabs', 12 );

    Best regards,
    Nikko

    in reply to: Blog navigation not showing title of next blog post #1084007

    Hey kdhdigi,

    Can you give us a link to page mentioned? so we can take a closer look.

    Best regards,
    Nikko

    in reply to: Masonry Gallery Shortcode Showing #1084006

    Hi pippylu,

    Thanks for creating a stage site as well as the admin access for it.
    The problem seems to be coming from your child theme.
    I switched it to Enfold and it works properly. Also make sure that there’s only 1 instance of Enfold in Appearance > Themes as it might also cause some unexpected behavior.

    Best regards,
    Nikko

    in reply to: Google Maps no longer work #1084002

    Hi waterwalk,

    We apologize for the delay.
    I tried to login using the credentials you gave however it doesn’t work, please check.
    Try to refresh the API key you added it Enfold > Google Services, maybe this will help since you have already settled the billing details required by google.

    Best regards,
    Nikko

    Hey rafaelpoli,

    We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid it’s out of the scope of our support.

    But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

    This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented

    Best regards,
    Nikko

    in reply to: Fatal error class-avia-gutenberg.php on line 31 #1083995

    Hi vinirocha,

    Can you try to downgrade your php version to php 7.1 or 7.2?
    And check if this helps.

    Best regards,
    Nikko

    in reply to: Different fonts for different languages It/Ru #1083992

    Hey Matsky1,

    That option isn’t available in Enfold and it’s outside the scope of our support.
    Try checking out if there are plugins that does this.
    If both fonts are loaded, I think you can use css codes to switch fonts and take advantage of the language attribute in the html tag:

    html[lang="en-GB"] #main {
      font-family: 'Cormorant', sans-serif;
    }
    
    html[lang="it-IT"] #main {
      font-family: 'Lato', sans-serif;
    }

    Best regards,
    Nikko

    in reply to: Theme Update #1083984

    Hi projectt_co_uk,

    Can you try doing this procedure to update (make sure to have a backup first):
    1. Switch to a default wordpress theme like twentynineteen
    2. Delete the Enfold theme
    3. Upload the latest version of Enfold (enfold.zip) then set it as the active theme again.
    Next time you update you just need to go to Enfold > Theme Update, for now just use this procedure since themeforest/envato had made changes to their API and Enfold 4.4.1 code for theme update didn’t contain the code to adapt to this change.


    @TruefriendsStore
    , please try the same procedure maybe there’s some caching issue.

    Best regards,
    Nikko

    in reply to: White Screen #1083982

    Hey WaldenDesign,

    We apologize for the delayed response.
    I have checked your site and I can see it’s using Enfold 4.5.5 but I could see everything properly in the backend, even when checking on the backend for pages.
    Is this already fixed or is there any place this shows?

    Best regards,
    Nikko

    in reply to: Avia Builder missing #1083980

    Hey Ecobond,

    This happens when you upgrade WordPress to 5.0 and up.
    If you’re using Enfold 4.5.2 and up, go to Enfold > Theme Options > Select Your Editor, set to Use WP Classic Editor.
    If you’re using below this version, install and activate Classic Editor plugin.

    Best regards,
    Nikko

    in reply to: Logo loading twice #1083978

    Hi sdigit,

    You’re welcome :)
    We’ll wait for it then, it would surely help others that have the same issue.

    Best regards,
    Nikko

    Hi hsanz,

    Maybe you have some security stuff on your site that’s preventing us from going to your login page.
    The front part of your site loads properly, so it might be some security plugin.
    Please create a staging site, so you don’t need to disable some security settings you use on your site.
    Here’s a tutorial on how to do it: https://themeisle.com/blog/wordpress-staging-site/

    Best regards,
    Nikko

    in reply to: Contact Page doesn't load Google Maps correctly. #1083967

    Hi ezvisa,

    Can you try changing it to:

    http://www.ezvisa.vn/*

    Best regards,
    Nikko

    in reply to: Logo loading twice #1083965

    Hi D,

    As far as I know that is correct, as long as they are using the same url, it’s only loaded once even if the image is used multiple times in the page.
    It’s loaded via cdn, so the plugin which has cdn options should be doing that.

    Best regards,
    Nikko

    Hi varshabi,

    I see, thanks for providing the screenshot.
    This happens when you upgrade WordPress to 5.0 and up.
    If you’re using Enfold 4.5.2 and up, go to Enfold > Theme Options > Select Your Editor, set to Use WP Classic Editor.
    If you’re using below this version, install and activate Classic Editor plugin.
    Hope this helps.

    Best regards,
    Nikko

    Hey realisedesign,

    Try adding this css code in Quick CSS, located in Enfold > General Styling:

    #top.home #full_slider_1 .slide-1 img {
        top: 0;
        left: -340px !important;
    }

    just adjust the values as you see fit.

    Best regards,
    Nikko

    Hi IndexGuy14,

    Thanks for giving us admin access, I tried to check on your site and I see this error:

    WordPress database error: [Duplicate entry '0' for key 'PRIMARY']
    INSERT INTO wp_cnqtmv47bj_usermeta (user_id, meta_key, meta_value) VALUES (6853, 'ls-show-support-notice-timestamp', '1551938138')

    Please try to check your database in that specific table.
    Also PHP ZipArchive is disabled on your site, please enable it.

    Best regards,
    Nikko

    in reply to: Enfold Licensing Local Host #1083949

    Hi MaeLee48,

    With regards to where the codes are applied, it differs on the steps mentioned, for example in #2 it’s the wp-config.php file, located usually in public_html folder (or the root folder of your site), #3 is on functions.php which is what you shown in the screenshot.
    I would suggest editing it via ftp or cpanel, since you can just remove the code if it caused any errors.

    Best regards,
    Nikko

    in reply to: Navigation buttons position and style #1083945

    Hey Nerohm,

    We apologize for the delayed response, try adding this css code in Quick CSS, located in Enfold > General Styling:

    #top #wrap_all .avia-content-slider-element-container .avia-slideshow-dots {
        position: absolute;
        top: 0;
        left: 50%;
        margin-left: -24px;
        padding-right: 0 !important;
    }

    Best regards,
    Nikko

    in reply to: Logo float left and small bar right #1083942

    Hi Martrix86,

    Glad that you were able to resolve the issue :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi MORTULGAAH,

    Glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: API error updating theme #1083938

    Hey justnet,

    Can you tell us what version of php are you using?

    Best regards,
    Nikko

    in reply to: layerslider problem #1083935

    Hey jb84,

    Thanks for giving us admin access.
    The first problem I saw was there was 4 test home sliders which are empty, I tried to remove the 3 but it removed all.
    Then I imported Enfold ReImagined slider and though it was imported properly but seems to have some bug with the id.
    The next one I observed is there are 2 enfold themes, this sometimes cause issues.
    Can you try doing this procedure to update (make sure to have a backup first):
    1. Switch to a default wordpress theme like twentynineteen
    2. Delete the 2 Enfold themes
    3. Upload the latest version of Enfold (enfold.zip) then set it as the active theme again.
    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: Read More change label #1083924

    Hi jordialcover,

    Yes, unfortunately there’s option for that yet in Enfold.
    You’ll need to modify this file: wp-content > themes > enfold > config-templatebuilder > avia-shortcodes > postslider > postslider.php and find this code:

    $permalink = '<div class="read-more-link"><a href="'.get_permalink($the_id).'" class="more-link">'.__('Read more','avia_framework').'<span class="more-link-arrow"></span></a></div>';

    replace it with:

    
    $permalink_text = 'read more';
    
    if( is_page( array( 1, 2, 3 ) ) ) {
      $permalink_text = 'veure menu';
    } elseif( is_page( array( 4, 5, 6 ) ) ) {
      $permalink_text = 'veuren courses';
    }
    
    $permalink = '<div class="read-more-link"><a href="'.get_permalink($the_id).'" class="more-link">'. $permalink_text .'<span class="more-link-arrow"></span></a></div>';

    Just replace the numbers inside:

    array( 1, 2, 3 )

    with the right page ids. Hope this helps.

    Best regards,
    Nikko

    in reply to: Contact Page doesn't load Google Maps correctly. #1083920

    Hey NHAT TAN,

    I’m getting this error: Google Maps JavaScript API error: RefererNotAllowedMapError
    What did you set in your Application restriction for that API key? is it set to None or HTTP referrers (web sites)?

    Best regards,
    Nikko

Viewing 30 posts - 12,961 through 12,990 (of 25,536 total)