Hi robertopenedovr46,

Yes, mp4 is a valid extension.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hey ivanmne,

Are you referring to the section with this background image https://kriesi.at/themes/enfold-restaurant/wp-content/uploads/sites/39/2014/07/pasta.jpg the header?
The only part of the header is the logo and the menus, try to edit the Color Section of your homepage, you should be able to change the Section Minimum Height and that should adjust the height of it.
Hope this helps.

Best regards,
Nikko

Hi einfachrosa,

There’s no ETA yet but it would most likely be released this month.
For now just tweak it in the Enfold theme files, when the update is available you shouldn’t worry about it. :)

Best regards,
Nikko

Hi benojack,

We’re glad that this is resolved :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Franz,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hey VerhoevenGroup,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Justin,

Glad that everything is working fine on your end as well :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Maureen,

Thanks it works, I have added this code in your functions.php:

add_filter('avia_post_slide_query', 'avia_post_slide_query_mod', 10, 2);
function avia_post_slide_query_mod($query, $params) {

  if( is_front_page() ) {
    $include = array();
    $sticky = get_option( 'sticky_posts' );

    if(empty($terms[0]) || is_null($terms[0]) || $terms[0] === "null") {
      $term_args = array( 
        'taxonomy' => $params['taxonomy'],
        'hide_empty' => true
      );

      $allTax = AviaHelper::get_terms( $term_args );
          
      $terms = array();
      foreach( $allTax as $tax ) {
        $terms[] = $tax->term_id;
      }
    }

    $args = array(
      'post_type' =>	$params['post_type'],
      'offset' =>	$params['offset'],
      'posts_per_page' =>	8,
      'post__not_in' => $sticky,
      'tax_query' => array(
        array(
          'taxonomy' =>	$params['taxonomy'],
          'field' => 'id',
          'terms' => $terms,
          'operator' =>	'IN'
        )
      )
    );
    $posts = get_posts( $args );

    foreach($posts as $post) {
      $include[] = $post->ID;
    }

    $include = array_merge($sticky, $include);

    // convert values of the $include from string to int
    function sti($n)
    {
      settype($n, 'int');
      return $n ;
    }

    $include = array_map("sti", $include);

    $query['post__in'] = $include;
    $query['posts_per_page'] = 8;
    $query['orderby'] = 'post__in'; // sort items based on the post__in value
  }
  return $query;
}

Let us know if you need further assistance.

Best regards,
Nikko

Hi Damein,

You’re welcome :)
Yes, I think you can ask them with it.

Best regards,
Nikko

Hi pixelize,

Can you try adding this css code in Quick CSS, located in Enfold > General Styling:

@media only screen and (max-width: 767px) {
  .responsive .title_container .breadcrumb {
    position: relative;
    right: auto;
    top: 0;
    margin: 0;
    left: -2px;
  }
}

Best regards,
Nikko

Hey Damien,

Thanks for giving us admin access, when I tried to import the demo, I was getting this in the web console.

Failed to load resource: the server responded with a status of 503 (Backend unavailable)

If I try to import via xml, I’m getting this:

Error 504: Backend unavailable 

This type of error results generally from the client server, used as a backend. 

Screenshot in private content.
I think the issue is on your webhost, probably not allowing this.

Best regards,
Nikko

Hey pixelize,

I tested this on my end but I can’t reproduce the same issue.
Can you give us a link to your site? so we can inspect it.
You can post the link in private content so it’s only the moderators that can see it.

Best regards,
Nikko

Hi ceciliapendola,

Unfortunately, the default woocommerce shop page (or the page we set in woocommerce as the Shop page) can’t be modified using the Advanced Visual Builder.
The masonry shop and custom shop shown in Enfold 2017 is customized but it’s not set as the Shop page.
This is not because of the theme but because of how it’s designed by WordPress, that’s why even other page builders or even the default WordPress theme doesn’t have the ability to control its design except through some codes and using wordpress hooks.

Best regards,
Nikko

Hey Marc,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi vnvo,

Try removing .page-id-2933 from the last code I gave:

.page-id-2933 #av_section_1.av-minimum-height-75 .container {
    max-height: 26vh;
}

The page id limits it to specific pages only.

Best regards,
Nikko