Forum Replies Created

Viewing 30 posts - 11,791 through 11,820 (of 25,536 total)
  • Author
    Posts
  • Hi missionmobile,

    Before we go to the login access, I tried to check on the original issue we have and I think it’s already fixed.
    The content part seems to be aligned with the br tag you have added.

    Best regards,
    Nikko

    in reply to: Sticky socket not on smaller device #1117977

    Hi Niklas,

    I apologize for the delayed response.
    Can you try adding this css code:

    @media only screen and (max-width: 768px) {
      .search #socket {
          width: 73vw;
      }
    }

    Best regards,
    Nikko

    in reply to: Problem Empty Cart #1117975

    Hi guenda84gg,

    I see what you meant now, staging process was successful but the stage site itself returns an Error 500.
    Please provide the cpanel credentials and please put it in private content.

    Best regards,
    Nikko

    in reply to: Responsive Not Working #1117972

    Hi bobperrinairoaero,

    The credentials didn’t work for me as well.
    I believe you are using an iconbox and the page you’re referring is the one in private content.
    When you edit the iconbox, there are 3 tabs (Content, Colors, Screen Options), click Colors.
    In Icon Colors, set this to Define Custom Colors, you should be able now to change the background color (as well as font/icon color and border color).
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Problem Empty Cart #1117964

    Hi guenda84gg,

    I’ll try to create a staging site via WP Staging plugin.
    If it fails then please give us cpanel credentials and post it in private content, so it’s only visible to you (thread creator) and the moderators.

    Best regards,
    Nikko

    Hi sbarino,

    Thanks for providing the link :)
    Can you try adding this css code in Quick CSS:

    #top .av-logo-container .social_bookmarks li a {
        border-radius: 0 !important;
    }
    
    #top #wrap_all .av-social-link-instagram:hover a {
        background-color: transparent !important;
        color: #a7a7a7 !important;
    }

    Best regards,
    Nikko

    in reply to: Reverse Column Stacking Order for Mobile #1117951

    Hi shrinkray,

    Can you give us a link to the page mentioned? and point out those columns so we can inspect and try to give you the solution that should work.

    Best regards,
    Nikko

    in reply to: Main Menu has moved! #1117267

    Hi nigdowser,

    Sure, hope it helps :)
    Thanks again for using Enfold.

    Best regards,
    Nikko

    in reply to: all my picture are missing #1116996

    Hi jasperfoto,

    Thanks for your kind words :)
    We’re just glad that we could help.
    Thanks as well for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Sticky socket not on smaller device #1116930

    Hi fairerocknroll,

    In your custom.css file, try to change the 73vw to 90% in line 54-57:

    @media only screen and (min-width: 768px) {
      .post-type-archive-tribe_events #socket {
          width: 73vw;
      }

    and line 85-88:

    @media only screen and (min-width: 768px) {
      .search #socket {
          width: 73vw;
      }

    Hope it helps.

    Best regards,
    Nikko

    Hi Gitte,

    Can you give us a link to the page mentioned?
    I think we can use the css code given in those threads however it’s most likely not pointed on the right target that you want.

    Best regards,
    Nikko

    in reply to: Problem Empty Cart #1116925

    Hey guenda84gg,

    Thanks for giving us both admin and ftp access.
    Trying to isolate the issue which includes disabling the plugins will affect your visitors and customers on your live site and disrupt their shopping experience.
    Can you try to create a staging site instead? where we can test this, basically it’s just a duplicate of your site placed on your subdomain, here’s an article that teaches how to create it: https://themeisle.com/blog/wordpress-staging-site/

    Best regards,
    Nikko

    in reply to: all my picture are missing #1116918

    Hi jasperfoto,

    I apologize I missed it :(
    This is now fixed, I have found this .htaccess file in your uploads folder, I just renamed it to dothtaccess so it doesn’t run.
    I think this code is autogenerated and is similar to what is posted in the wordfence thread: https://wordpress.org/support/topic/wordfence-code-execution-protection-blocks-images/

    Best regards,
    Nikko

    in reply to: Option to change quantity in cart on mobile screen #1116896

    Hi flipstar99,

    To show + and – button and also the border issue, please replace the code I gave with:

    @media only screen and (max-width:767px) {
      .responsive .shop_table .product-quantity {
        display: table-cell !important;
        max-width: 83px;
      }
    
      .responsive .shop_table .product-quantity input[type="button"] {
        display: block !important;
        border: 1px solid #e1e1e1 !important;
      }
    }

    As for the total I think it is too narrow to show it, so it isn’t possible with the current layout.
    We will post this as a feature suggestion :)

    Best regards,
    Nikko

    in reply to: Main Menu has moved! #1116891

    Hi nigdowser,

    Thanks, this code:

    #menu-item-4583 > a >.avia-menu-text {
    color: #ffffff !important}

    does not affect other links except for Articles/Videos link and does not allow changing color of its submenu links.
    Try going to Enfold > Advanced Styling > Main Menu sublevel Links (select this item to customize) and change the font color to white.
    If that doesn’t help, in Quick CSS add this css code:

    #menu-item-4583 .sub-menu a >.avia-menu-text {
      color: #ffffff !important
    }

    Hope this helps. :)

    Best regards,
    Nikko

    in reply to: Do_shortcode doesn't work anymore #1116888

    Hi Stephan,

    To be honest, I don’t know if there’s a better way for it, I’ll ask our dev if he knows another way to do it.

    Best regards,
    Nikko

    in reply to: Do_shortcode doesn't work anymore #1116006

    Hi ramotzkie,

    I don’t think you’ll need to check if there’s an ajax call.
    Maybe you just need to find the right hook, maybe if you can let us take a look at your plugin maybe we can help better or atleast give you more information that might be helpful.

    Best regards,
    Nikko

    in reply to: Problem with win10, Internet Explorer 11 #1115982

    Hi Tobias,

    Use the password Mike gave you to unzip it.
    Check it in private content.

    Best regards,
    Nikko

    in reply to: Quick CSS area – empty #1115980

    Hi Emmy,

    Since you were using Maoin theme before, activating it again might restore back what’s in Quick CSS, then you just copy it and activate the new child theme and paste the css code.

    Best regards,
    Nikko

    in reply to: site map page: remove date archives #1115633

    Hi gatehealing,

    Thanks for understanding, there are some high priority bugs that our devs are currently working on, so it might take a while before they can check on this issue.

    Best regards,
    Nikko

    in reply to: Instagram Widget #1115631

    Hi JMDP,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi transformmedia,

    We’re glad to hear that you have resolved it. :)
    Let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: add plugin shortcode #1115536

    Hi schuhgoettin23,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: all my picture are missing #1115396

    Hi jasperfoto,

    I see, we will wait for ftp credentials. :)

    Best regards,
    Nikko

    in reply to: Instagram Widget #1115391

    Hi JMDP,

    Thanks for giving us admin access.
    It’s fixed. The instagram widget under Display Everywhere lacks information, so I selected the Instagram Paris widget area and it works fine :)
    Let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Main Menu has moved! #1115380

    Hi nigdowser,

    We’re glad to hear that some issues were fixed.
    Can you give us a link to your site? so we can try to inspect it via web inspector and try to help figure out the remaining issues.

    Best regards,
    Nikko

    in reply to: Do_shortcode doesn't work anymore #1115374

    Hi Stephan,

    Regarding to why it wasn’t working in functions.php, it didn’t work because the necessary files for the Enfold (ALB) shortcodes to work isn’t initialized/loaded.
    If you use the shortcode inside the body after the necessary files are loaded it should work, for example if I put it in this hook wp_body_open it works fine:

    function output_content() {
    	echo do_shortcode("[av_button label='Klick mich' link='' link_target='' size='small' position='center' label_display='' icon_select='yes' icon_hover='' icon='' color='theme-color' custom_bg='#444444' custom_font='#ffffff' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' av_uid='']");
    	echo do_shortcode('
    
    [caption id="attachment_6" align="alignright" width="300"]<img src="https://img-lumas-avensogmbh1.netdna-ssl.com/showimg_dre14_desktop.jpg" alt="Kanagawa" title="The Great Wave" width="300" height="205" class="size-medium wp-image-6" /> The Great Wave[/caption]
    
    ');
    }
    add_action( 'wp_body_open', 'output_content', 20 );

    As for the plugin, can you give us temporary admin access? so we can try to inspect further on the plugin and try to find out why it’s not working.

    Best regards,
    Nikko

    • This reply was modified 6 years, 6 months ago by Nikko.

    Hi Guendalina,

    Please follow Guenni’s instruction.


    @Guenni007
    thanks for helping out :)

    Best regards,
    Nikko

    in reply to: add plugin shortcode #1115365

    Hi schuhgoettin23,

    Thanks for giving us admin access, as well as providing the test page.
    PHP codes will not work inside Codeblock, only html, css and js.
    The plain shortcode does work however it was missing the -, you used this shortcode:

    [table reservation]

    I just fixed it and added the –

    [table-reservation]

    It works fine.

    Best regards,
    Nikko

    in reply to: Reduce default spacing between columns #1115356

    Hi daisypaws,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 30 posts - 11,791 through 11,820 (of 25,536 total)