Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 22, 2019 at 5:35 pm #1081947
    hulisescontreras

    I can’t get my Instagram account to appear on the footer through the widgets tab. I get a message stating ; An error has occurred. Please reload the page and try again. There is another statement where the Instagram widget should appear that states; For admins only: Missing intagram user name !!

    March 25, 2019 at 8:23 am #1082558
    Nikko

    Hey hulisescontreras,

    Thanks for giving us admin access, however we could not find the instagram widget in your pages.
    Also can you backup your site and try to update Enfold to version 4.5.5 which contains this improvement:

    improved: instagram error messages for easier debugging

    Best regards,
    Nikko

    March 28, 2019 at 3:13 am #1083880
    hulisescontreras

    Just updated Enfold and I added the widget to the footer.

    March 28, 2019 at 5:28 am #1083918
    Nikko

    Hi hulisescontreras,

    I have checked it and it seems to be working fine now.
    Let us know if you need further assistance.

    Best regards,
    Nikko

    July 2, 2019 at 11:21 pm #1115298
    JMDP

    Hi,
    I run version 4.5.7, but have the same issue:
    Instagram widget seems OK in the widget dashboard, but is returning in the page the same message: For admins only: Missing intagram user name.
    Can you help?
    Best regards.
    JM

    • This reply was modified 4 years, 10 months ago by JMDP.
    July 3, 2019 at 9:20 am #1115391
    Nikko

    Hi JMDP,

    Thanks for giving us admin access.
    It’s fixed. The instagram widget under Display Everywhere lacks information, so I selected the Instagram Paris widget area and it works fine :)
    Let us know if you need further assistance.

    Best regards,
    Nikko

    July 3, 2019 at 10:36 pm #1115597
    JMDP

    Yep it works!
    Thanks.
    :-)

    July 4, 2019 at 6:17 am #1115631
    Nikko

    Hi JMDP,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Instagram Widget’ is closed to new replies.