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Hi Bettina,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi guttogjente,
Try to adjust scrollTop value from 1100 to something else, because that line of code just specifically means that if that if the form is submitted scroll to top by 1100px.
Best regards,
NikkoHi Cloaker,
Can you create a separate thread and give us admin access there? so we can check it further.
Just post the details in private content, so it can only be seen by the moderators and the thread creator.Best regards,
NikkoHi Thina,
This is fixed, we just removed the link set in the column since the image already has a link. In html a link inside a link isn’t possible and breaks it.
I have also seen a css code in the Custom Css Class, which I just remove.Best regards,
NikkoHi marketingnr1,
Can you try adding this css code:
#header { border-bottom: 1px solid #7da1c4 !important; } #header.av_header_transparency { border: none !important; }Best regards,
NikkoHey Bettina,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi phausner,
You’re still using Enfold 4.5, there were updates and fixes on later versions.
Can you try to to update your Enfold theme to the latest version? Also make sure to have a backup before updating.Best regards,
NikkoHi guttogjente,
I have commented out the code causing it in header.php (line 97-103).
Can you try to check again?Best regards,
NikkoHi Olivier,
We have already posted this in our feature requests, unfortunately this isn’t included yet in the fixes they are working on, so it might take some time before this can be added :(
We apologize for the inconvenience.Best regards,
NikkoHi Christos,
Yes, but the latest one will still include the updates mentioned in the changelog.
It’s a silent pre-release so the changelog isn’t posted yet.Best regards,
NikkoHi OMALeaders,
Sure, we’ll wait for your feedback :)
Best regards,
NikkoHi B,
1. We have replaced your code in Quick CSS to:
.category-commercial-office #menu-item-544 .avia-menu-text, .category-education #menu-item-544 .avia-menu-text, .category-data-centers #menu-item-544 .avia-menu-text, .category-all-projects #menu-item-544 .avia-menu-text { color:#005dae !important; }2. I think it might have something to do with your child theme, if you switch to Enfold (parent theme) it seems to return the right results, maybe there’s some custom codes that causes this issue.
Best regards,
NikkoHi guttogjente,
I think you have some customized code that appends form to the main menu, please refer to the screenshot in private content.
Once it’s removed it should also be fixed.Best regards,
NikkoHey zchristos,
Sure, please see private content.
Best regards,
NikkoHi kgt88,
We’re glad to help, let us know you’re feedback and if you need further assistance.
Best regards,
NikkoHi C,
I think that’s not possible unless you remove/deactivate layerslider from the theme: https://kriesi.at/documentation/enfold/advanced-layerslider/#deactivate-layerslider
There’s no ETA yet but the latest version of Enfold should include latest version of Layerslider (during the time of development), since it will need to be tested as well, by the time it’s released probably a new patch/update for layerslider is also released. The only way you can have the latest version of layerslider is to purchase the plugin and use it while deactivating the layerslider bundled on Enfold.Best regards,
NikkoHi OMALeaders,
Thanks for your patience. Can you try to disable mod_security? or ask your hosting provider for assistance in disabling it.
After enabling wordpress debug and some tests, I still could not fix it but I found some similar threads/topics which points out mod_security:
– https://kriesi.at/support/topic/enfold-avia-layout-builder-keeps-loading-on-all-pages/#post-778341
– https://wordpress.org/support/topic/404-error-on-admin-ajax-php/
– https://stackoverflow.com/questions/51366541/wp-admin-admin-ajax-php-404-when-adding-media-to-article
Hope this helps fix it.Best regards,
NikkoHi OMALeaders,
Thanks it works now, we’ll check it.
Best regards,
NikkoHi Rommel,
I have checked your site but I’m not getting the #top in the page url.
Best regards,
NikkoHi Rommel,
Can you give us a link to your site?
Best regards,
NikkoHi OMALeaders,
I can’t seem to access in ftp using the credentials you gave, tried different settings but this is what I’m getting:
Status: Connection established, waiting for welcome message... Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ---------- Response: 220-You are user number 8 of 150 allowed. Response: 220-Local time is now 23:36. Server port: 21. Response: 220-IPv6 connections are also welcome on this server. Response: 220 You will be disconnected after 15 minutes of inactivity. Command: AUTH TLS Error: Connection timed out after 20 seconds of inactivity Error: Could not connect to serverBest regards,
NikkoHi Rommel,
He was referring to back to top icon/arrow showing when you scroll down the page and the # was #top it’s linked to.
Best regards,
NikkoHi Marco,
I’m not sure why that happens, maybe you have some security plugin that’s preventing you to make changes or reverts to previous setting?
Best regards,
NikkoHi Marco,
I apologize it wasn’t very clear, what I meant was putting the code just once, not in every theme option for each translation.
Since it still not working, this may be due to some caching. Try to flush out cache then disable the caching plugin then check.Best regards,
NikkoHi Marco,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi OMALeaders,
Yes, I have removed it, sorry was trying to debug it but lost connection.
Tried to create a test page testing each section which works but if combined it admin-ajax returns a 404 error.
This usually happens on wordfence but you don’t have one, can we ask for ftp access? so we can check further and maybe have some lead to what’s causing the issue.Best regards,
NikkoHi Marco,
Each translation has different theme option setup, so you’ll need to add those in Quick CSS in each translation.
To place it once only, you’ll need to add it outside theme option which is usually a custom css in a child theme.Best regards,
NikkoHi Marco,
Try adding this css code:
#top .avia_mega_div .avia-bullet { margin-top: 6px; }Best regards,
NikkoHi Marco,
Can you try to place it in your child theme’s css? and try to flush out the cache.
Best regards,
NikkoHi OMALeaders,
I have checked your site and it’s not really clear what’s causing the issue.
Can we remove your Enfold 4.4.1? so we can be sure it’s not conflicting with the new one.Best regards,
Nikko -
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