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Viewing 13 posts - 1 through 13 (of 13 total)
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  • August 26, 2019 at 1:22 pm #1130968
    phausner

    This message is showing up from the Instagram widget: Instagram has returned invalid data.

    August 26, 2019 at 1:30 pm #1130973
    Cloaker

    I’m having the same problem and interested in a fix! :)

    August 27, 2019 at 6:27 am #1131213
    Nikko

    Hi phausner,

    You’re still using Enfold 4.5, there were updates and fixes on later versions.
    Can you try to to update your Enfold theme to the latest version? Also make sure to have a backup before updating.

    Best regards,
    Nikko

    August 27, 2019 at 9:56 am #1131265
    Cloaker

    Hi! I’m using 4.5.7. and my Instagram widget reports the same error. What could be wrong?

    August 27, 2019 at 12:25 pm #1131292
    Nikko

    Hi Cloaker,

    Can you create a separate thread and give us admin access there? so we can check it further.
    Just post the details in private content, so it can only be seen by the moderators and the thread creator.

    Best regards,
    Nikko

    August 27, 2019 at 6:14 pm #1131415
    Munford

    I am also having the same issue on various sites.
    see below

    August 28, 2019 at 12:14 pm #1131575
    Yigit

    Hi,

    I checked all three websites shared in this thread and Instagram widget loads fine on my end on all three. So i am guessing it was a temporary issue on Instagram servers. Could you guys please check your websites once again and report back? :)


    @phausner     I attached a screenshot in private content field below :)

    Regards,
    Yigit

    August 28, 2019 at 1:02 pm #1131588
    Munford

    I still see an error

    August 28, 2019 at 2:36 pm #1131610
    Cloaker

    I’m seeing the error as well :S

    August 28, 2019 at 6:50 pm #1131710
    Nikko

    Hi,

    Can you try to flush out cache from any caching plugin? as the cache files might be preventing it from working properly.

    Best regards,
    Nikko

    August 28, 2019 at 6:57 pm #1131712
    Cloaker

    I’v cleared the cache and used different browsers many times but not helping. :S

    August 28, 2019 at 9:05 pm #1131727
    phausner

    The error message is no longer appearing. Thank you.

    August 29, 2019 at 4:47 pm #1131982
    Yigit

    Hi,

    Glad it is no longer appearing! Let us know if you have any other questions or issues :)

    @Cloaker and @Munford please start new threads under Enfold sub forum and attach WP admin logins in private content field so we can look into it.

    Best regards,
    Yigit

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Viewing 13 posts - 1 through 13 (of 13 total)
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