Hi,

@Sophie Please do follow Ismael’s suggestion.

@Kredt_st Please create a new thread, since you’re issue is on a different element.

Best regards,
Nikko

Hi Kadence F.,

I see, can you try to replace it with this css code instead:

a.av-masonry-entry { width: 100% !important; min-height: 130px;}

Best regards,
Nikko

Hi mitiuphoto,

The site you posted above (private content) returns

This site can’t be reached

If I check it on https://downforeveryoneorjustme.com/ it reports that the site is down.
We’ll be needing to check your site so we can atleast inspect it and give you some css code that should work.

Best regards,
Nikko

Hi Sven,

I have tested it out and indeed it’s not working.
I installed this plugin WP Mail SMTP just to test if it’s sending email (without enfold) using the default settings but it’s not working either.
You can test this by going to the link in private content and use your receiving email address.
Try to pick another mailer since the default one doesn’t seem to work.

Best regards,
Nikko

Hi Kredt_st,

I have checked the Blog Article element and it shows the categories which you can select.
Here’s the screenshot: https://imgur.com/0YwYMXK

Best regards,
Nikko

Hi mwi2000de,

I apologize for my misunderstanding the issue.
You can adjust the line-height value, try adding this css code in Quick CSS (located in Enfold > General Styling):

#top .avia-form-success {
    line-height: 1em;
}

Best regards,
Nikko

Hey geraldinetay27,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi antdesign01,

Can you give us steps or maybe provide screenshots? so we can see the issue you are having.

Best regards,
Nikko

Hi Marlene,

It seems like a weird issue that’s only affecting your homepage.
I tried to duplicate your homepage (link in private content) and it seems to work fine.
Can you delete the homepage, then use the duplicate homepage instead? just rename it then change it’s permalink.

Best regards,
Nikko

Hi Kredt_st,

Are you using ALB magazine element? or are you referring to your Blog page?

Best regards,
Nikko

Hi Cameron,

Thanks for giving us admin access.
There were some problems with your css, I have fixed those problems and refactored it a bit, you’ll see the original css and fixed css in private content.
The css fix could work but there’s some glitch during the transition, so it’s not a viable solution.
The only option I think we have is to modify the header and add the submenu there, can you install and use a child theme? here’s the link on how to do it: https://kriesi.at/documentation/enfold/child-theme/
Also you have 2 Enfolds, please make a backup then delete the old one.
Once you have done these things, please let us know.

Best regards,
Nikko

Hi AWZ,

1. It’s not actually identical, If example someone submits the form and puts his email, eg. (Email address hidden if logged out) , the from email you will receive is (Email address hidden if logged out) , which is blocked or sent to spam by mail servers since it’s coming from mydomain.com and the email address is otherdomain.com, however with the code added (just replace info@), the from email will become (Email address hidden if logged out) and mail servers will not mark it as spam.