Forum Replies Created

Viewing 30 posts - 11,011 through 11,040 (of 25,536 total)
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  • in reply to: Problem with Enfold text editor – #1167759

    Hi connect4consulting,

    Thanks for giving us admin access.
    After emptying the cache, Powered by tiny is removed and the toolbar now looks the same as the default.
    Except for the Add Icon button which comes from WP SVG Icons plugin.

    Best regards,
    Nikko

    in reply to: Website Preview goes blank #1167742

    Hi steed,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Horizontal icon list #1167741

    Hey Janine,

    I suggest using Icon List and follow the instructions in the thread you gave.
    If you’re stuck with one of the instructions just let us know and we’ll be glad to assist.

    Best regards,
    Nikko

    in reply to: Responsive font size for Enfold's default font #1167736

    Hi ShinyMan89,

    I have updated your site based on https://kriesi.at/support/topic/missing-icons-after-updating-to-wordpress-5-3-1-and-maintenance-releases/
    And the social icons are now showing.
    The social icons issue on your site was a bug and was reported and should be fixed in the next version of Enfold.
    Let us know if you need further assistance.

    Best regards,
    Nikko

    Hi Marco,

    I could see the difference in width on my end.
    Your italian site is narrow and the maximum width of the container is set to 1130px.
    While the spanish site is wider and the maximum width of the container is set to 1310px.
    Can you give us temporary admin access to your site? so we can try to check your backend.
    Please post the credentials in private content so it’s only visible to you and us, moderators.

    Best regards,
    Nikko

    in reply to: Social share buttons #1167726

    Hey creativeopole,

    Please refer to Rikard’s post: https://kriesi.at/support/topic/missing-icons-after-updating-to-wordpress-5-3-1-and-maintenance-releases/
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Theme Registration Problem #1167719

    Hi Katrin,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Menue Link open in new window #1167712

    Hey vollstark,

    Go to Appearance > Menus > click Screen Options (located on top right corner) and make sure Link Target is checked.
    Go to one of your menu item and click the dropdown (triangle) icon and it should expand Menu attributes, set link Target to New Window or Tab

    Best regards,
    Nikko

    in reply to: Change category font family #1167711

    Hi polilili,

    Can you try to add this .blog-categories a, span.blog-author a, at the beginning of Rikard’s code then after the curly brace { add color: black !important;
    The whole code should now look like this:

    .blog-categories a, span.blog-author a, time.date-container, span.blog-author, h5.av-share-link-description {
        font-family: "open sans" !important;
        color: black !important;
    }

    Hope this helps.

    Best regards,
    Nikko

    in reply to: Burger Menu empty on Mobile Smartphone #1167701

    Hi,

    You can upload the picture/screenshot in https://imgur.com/ or any online image sharing sites and they will give you a link to your uploaded image.
    Once you’ve done that, please post the link here.

    Best regards,
    Nikko

    in reply to: Images not displayed problem #1167700

    Hi rafaelmontilla,

    The account provided does not have administrative privileges.
    Can you upgrade the given account to administrator?

    Best regards,
    Nikko

    in reply to: Show Author Avatar on post slider #1167568

    Hi burdeMedia,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Shortcodes within Shortcodes… #1167189

    Hi LukeHopkins,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Responsive font size for Enfold's default font #1167188

    Hi ShinyMan89,

    Thanks for giving us admin access.
    I have already checked into areas that might have some custom css affecting it but I could not find any.
    Even disabling css merging and minification does not seem to do anything.
    Can you try to flush out all cache from the caching plugins, deactivate them, put the site in maintenance mode, perform a backup then try to re-update the theme? then check if this fixes the issue.
    You can enable caching afterwards.

    Best regards,
    Nikko

    in reply to: Increase Image Sizes on Enfold Latest News #1167134

    Hi Mickyhood,

    I see, here’s a screenshot showing the comparison of the code we posted: https://imgur.com/L0WiZSG
    You’ll notice the difference in single quotes, and most of the time when this does not work the only thing you’ll need to do is to replace those single quotes, you can replace it by retyping the single quotes manually.

    Best regards,
    Nikko

    Hi samdive,

    Can you try to unzip 2228765-economy.zip
    Then inside the extracted folder you should see font folder, zip it and use it to upload in Iconfont Manager.
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Cookie/Privacy-Options do not work at all. #1166870

    Hey OttoPf,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Show Author Avatar on post slider #1166867

    Hey burdeMedia,

    Yes, but there are some things you need to do first so it’s permanent.
    First you’ll need to use a child theme: https://kriesi.at/documentation/enfold/child-theme/
    Then do the instructions mentioned here: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb
    Inside the child theme, create a folder and name it shortcodes
    Copy (from the parent theme) postslider.php (located in enfold > config-templatebuilder > avia-shortcodes > postslider folder) and paste it in the shortcodes folder of the child theme.
    Modify postslider.php (in the child theme) and find this code (line 634):

    $output .= !empty($excerpt) ? "<div class='slide-entry-excerpt entry-content' $markup>".$excerpt."</div>" : "";

    below it add this code:

    $output .= "<img src=" . get_avatar_url(get_the_author_meta('user_email', $current_post['id'])) . " alt=\"author\" />";

    Hope this helps.

    Best regards,
    Nikko

    in reply to: Responsive font size for Enfold's default font #1166850

    Hi Christian,

    You’re welcome, can you try to change it to a more secure password.
    I tried to login but I got this notification and was not able to login:

    INSECURE PASSWORD: Your login attempt has been blocked because the password you are using exists on lists of passwords leaked in data breaches. Attackers use such lists to break into sites and install malicious code. Please reset your password to reactivate your account. Learn More

    Best regards,
    Nikko

    in reply to: Increase Image Sizes on Enfold Latest News #1166669

    Hi Mickyhood,

    Just put it in functions.php.
    We suggest using a child theme and put it in the child theme’s functions.php since during Enfold theme update (this is the same for any other theme), any modification made in the theme files will be lost.
    Putting it in the child theme will preserve the added code.

    Best regards,
    Nikko

    Hi Sven,

    With regards to url disappearing when scrolling down on mobile and shows again when you scroll up is a default browser behavior, however that gap shows because of the wordpress admin bar, to fix it just add this css code in Quick CSS, located in Enfold > General Styling:

    @media only screen and (max-width:660px) {
      #wpadminbar {
        position: fixed;
      }
    }

    Best regards,
    Nikko

    in reply to: Responsive font size for Enfold's default font #1166659

    Hi Christian,

    We apologize for the delayed response.
    Regarding the social media icons, there might be some css code that triggers it not to show, can you give us temporary admin access, the one you gave isn’t working now
    Regarding to the media query, yes you can use that media query to affect only mbp:

    @media (-webkit-min-device-pixel-ratio: 2), (min-resolution: 192dpi) {
      body p { 
        font-size: 24px; 
      }
    }

    Best regards,
    Nikko

    in reply to: Increase Image Sizes on Enfold Latest News #1166208

    Hi Mickyhood,

    Yes, that’s correct.
    If it’s not working please replace the single quotes from ’ to ‘

    Best regards,
    Nikko

    in reply to: Responsive font size for Enfold's default font #1165603

    Hi ShinyMan89,

    You’re welcome, as for the social icons you can use this css code (just replace the color and font-size):

    #top #wrap_all .social_bookmarks a {
        color: black;
        font-size: 20px;
    }

    Hope this helps.

    Best regards,
    Nikko

    Hi firma1AM,

    Thanks for giving us ftp access and we could now access it.
    After checking it for some time here are some things I found.
    – the issue is not theme related, I tested a default wordpress theme and the results are the same (for other themes, you’ll need to set frontpage).
    – the issue is triggered in wp_redirect function
    Unfortunately, I could not find a way to fix the issue.
    Can you try to move wordpress from subfolder to the root folder? here’s a guide: https://www.inmotionhosting.com/support/edu/wordpress/329-move-folders/

    Best regards,
    Nikko

    in reply to: Responsive font size for Enfold's default font #1165569

    Hi Christian,

    Thanks for providing us temporary admin access as well.

    I think there are some misunderstanding with how the Custom Css Class works.
    In your Quick CSS (located in Enfold > General Styling), I found this code:

    @media only screen and (min-width: 1300px) {
    .body p { font-size: 24px; }}

    This will not work unless you have an element with a class of body, however since you might be trying to resize all paragraphs, you can remove the dot in .body so the code should be like this:

    @media only screen and (min-width: 1300px) {
      body p { font-size: 24px; }
    }

    With this code, it basically means if your screen size is 1300px or higher (laptops or desktops) then all the paragraphs’ font size will be 24px.
    I hope my explanation clarifies some things, let us know if you need further help or clarifications. :)

    Best regards,
    Nikko

    in reply to: Increase Image Sizes on Enfold Latest News #1165564

    Hi Mickyhood,

    You can use this filter to modify image sizes: avf_modify_thumb_size
    This is an example of how to use it:

    add_filter( 'avf_modify_thumb_size', 'enfold_customization_modify_thumb_size', 10, 1 );
    function enfold_customization_modify_thumb_size( $size ) {
      $size['widget'] = array('width'=>80, 'height'=>80);
      return $size;
    }

    You will still need to regenerate older images for it to be resized.

    Best regards,
    Nikko

    in reply to: Icons in Avia Editor not displayed #1165562

    Hi Tom,

    Thanks for the ftp access, it works now.
    The issue with images are the uploaded images could not be read, I have replaced some of theme (advanced layout builder icons/images and theme options).
    Can you try to download the theme again in themeforest and re-upload?
    As for the child theme, the problem with it was you’ll need to use enfold-child folder inside enfold-child when you unzip it.

    Best regards,
    Nikko

    in reply to: Template questions #1165549

    Hi Mariusz,

    I see.
    2. Unfortunately, Enfold doesn’t have the option to add a list of photos for product categories, since it’s predefined in the theme.
    3. I think this doable with Advanced Layout Builder, you can check all Enfold elements here: https://kriesi.at/themes/enfold-2017/elements/
    Overall, I think what you need can be done with Advanced Layout Builder, however you will need some tweaking in the child theme to achieve #2.

    Best regards,
    Nikko

    in reply to: Shortcodes within Shortcodes… #1165543

    Hi LukeHopkins,


    @Guenni007
    is right in saying that it’s about filter priority.
    Adding this to your child theme’s functions.php should fix it on your site:

    add_filter('widget_text', 'do_shortcode', 20);


    @Guenni007
    thanks again for sharing :)

    Best regards,
    Nikko

Viewing 30 posts - 11,011 through 11,040 (of 25,536 total)