Forum Replies Created
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Hey document1,
Thanks for giving us admin access, this is now fixed on your staging site.
I have add this code in your child theme’s functions.php: https://pastebin.com/ZCgGEU8L
Then made sure that the logo selected is the right one with 100px height and 550px width.
Let us know if you need further assistance :)Best regards,
NikkoHey Jeannette,
Please refer on private content.
Best regards,
NikkoJanuary 7, 2020 at 6:13 pm in reply to: no icons (social, Woocommerce & custom) showing (PHP & CSS fix not working) #1171114Hi,
Please follow the solution posted by Rikard on this thread: https://kriesi.at/support/topic/missing-icons-after-updating-to-wordpress-5-3-1-and-maintenance-releases/
This will be fixed on the next update of Enfold which is scheduled to release within this week.Best regards,
NikkoJanuary 7, 2020 at 6:10 pm in reply to: Headings automatically in Uppercase and cannot be turned off #1171113Hey Valinsy,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey amy_kate,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoJanuary 7, 2020 at 5:57 pm in reply to: When is the update being released to fix the recent bugs? #1171108Hi hylandgraphics,
There’s no specific date when it will be released but it is scheduled to be released within this week. :)
Best regards,
NikkoHey Karl,
Can you try the solution posted by Rikard in this thread: https://kriesi.at/support/topic/missing-icons-after-updating-to-wordpress-5-3-1-and-maintenance-releases/
Hope it helps.Best regards,
NikkoJanuary 7, 2020 at 12:54 am in reply to: full width slider and easy slider is coming up white #1170865Hi Martina,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi espressotech,
This is now fixed with search and replace.
This is the result: https://www.whynopadlock.com/results/16a410e2-1177-4ff4-995d-c2bbafd6d2f5Best regards,
NikkoHi Jak,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi BlackSeriesCamper,
We apologize for the delay.
Can you give us access again?
If it stops working try to use Google Chrome browser and right click and select Inspect.
Go then to Console tab and try to check if there are js errors, at the moment, it’s working fine and I don’t see any errors on my end.Best regards,
NikkoHi UNBUENPLAN GROUP,
We apologize for the delayed response.
First, go to Enfold > Layout Builder > Custom CSS classes input field set this to Show and allow to edit classes
Then go to the page and then on the layouts or section you want to hide, edit it and go to Developer (tab), and in Custom CSS Class field put av-ipadpro-hide and on layouts/section you want to show on ipad pro put av-ipadpro-show
Then go to Enfold > General Styling > Quick CSS and add this css code:@media only screen and (min-device-width: 1366px) and (max-device-height: 1024px) and (-webkit-min-device-pixel-ratio: 2) and (orientation: landscape) { .av-ipadpro-hide { display: none; } .av-ipadpro-show { display: block; } } @media only screen and (min-device-width: 1024px) and (max-device-height: 1366px) and (-webkit-min-device-pixel-ratio: 2) and (orientation: portrait) { .av-ipadpro-hide { display: none; } .av-ipadpro-show { display: block; } }Let us know if this helps.
Best regards,
NikkoHi Friedhelm,
We apologize for the delayed response.
After inspecting the page, I found out that you’re using the default editor.
Please use the Video element in the Advanced Layout Builder and you should see it work.Best regards,
NikkoDecember 29, 2019 at 11:42 am in reply to: disable looping for video color section background #1169063Hi Stan,
I apologize for the delay in getting back to you.
Regarding your question, yes it’s possible, customization done inside WordPress Dashboard is not affected at all.
However there’s one thing you’ll need to do after activating the child theme, and that is to go to Enfold > Import/Export > click on Import Parent Theme Settings and that should be good.
But like any other changes, we advise doing a backup first.
Also just to add confidence in doing above, you can create a staging site first. Basically it’s a duplicate of your site just placed on your subdomain for the purpose of testing so your live site isn’t affected.
Here’s an instruction on how to do it: https://themeisle.com/blog/wordpress-staging-site/
Hope this helps. :)Best regards,
NikkoDecember 29, 2019 at 11:33 am in reply to: Featured image still available after hiding it with code #1169062Hi Marco,
We apologize for the delay.
I can only see one and the code is working fine when I inspect it.
Please see screenshot in private content.Best regards,
NikkoHi marcoabis81,
We apologize for the delay.
Please copy loop-index.php (in the Enfold theme) and paste it in the includes folder of your child theme.
find this code (it should be in line 305):echo "<time class='date-container minor-meta updated' >".get_the_time(get_option('date_format'))."</time>";replace it with:
echo "<time class='date-container minor-meta updated'>Last update on ".get_the_modified_time(get_option('date_format'), $the_id)."</time>";Let us know if this helps.
Best regards,
NikkoDecember 21, 2019 at 9:08 am in reply to: Remove the additional description menu; Advanced Layout Builder #1168396Hi SK-RE,
We’re glad that we could help. :)
Guenni’s solution is much better since it totally removes it instead of hiding.
@Guenni007 thanks for helping out as always :)Best regards,
NikkoHi bigwavebusiness,
We’re glad to hear that :)
Thanks for using Enfold and have a great weekend!
Merry Christmas :)Best regards,
NikkoHi Milan,
You’re welcome, for now we don’t have anything specific that we’d like you to check but if you do encounter some bug in the beta version please feel free to inform us, so we can also notify our dev :)
Best regards,
NikkoHi bigwavebusiness,
The errors are gone after I added this code in the functions.php of your child theme:
function remove_google_scripts() { wp_dequeue_script( 'avia_google_maps_widget_admin_script' ); wp_dequeue_script( 'avia_google_maps_api_script' ); wp_dequeue_script( 'avia-google-maps-api' ); } add_action( 'admin_enqueue_scripts', 'remove_google_scripts', 600 );Let us know if you need further assistance.
Best regards,
NikkoHi Carsten,
Watch this video first so you’ll get an idea how to use it: https://www.youtube.com/watch?v=1l4xz1QQhew
You’ll just need to right click on any part of your site then Inspect Element.
As for the page you gave it has this unique class: page-id-3503 (basically page-id-xx where xx is the page id), then you can use this code:.page-id-3503 .main_color { background-color: red; }Best regards,
NikkoDecember 20, 2019 at 4:34 pm in reply to: Remove the additional description menu; Advanced Layout Builder #1168201Hey SK-RE,
Try adding this code in functions.php:
add_action('admin_head', 'av_custom_admin_css'); function av_custom_admin_css() { echo '<style> .menu-item-title .post-state { display: none; } </style>'; }Hope it helps.
Best regards,
NikkoHi Gute,
That page uses 3 1/3 columns for its layout.
Edit first of the 1/3 column, set Equal Height Columns to Equal Height and Space between columns to No space between columns
Hope this helps.Best regards,
NikkoHi dynamicaweb,
We’re glad to hear that :)
Thanks for using Enfold and have a great weekend!Best regards,
NikkoHi Jordi and michaelcrofte,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Stan,
Yes it’s possible, each page has it’s own unique class name which you can use to style specific page only.
You can use a web inspector to know the unique class of the body tag of each page.Best regards,
NikkoHi Gute,
To achieve that zoom effect with no border, edit the image, set Image Styling to No Styling (no border, no border radius etc).
Then in Image Hover effect set to Yes, slightly zoom the image
As for the table are without “air”, edit first of the 1/3 column, set Equal Height Columns to Equal Height and Space between columns to No space between columns
Hope this helps.Best regards,
NikkoHi awasner,
Is this how Qwigley should look like https://www.1001fonts.com/qwigley-font.html ?
It does not show like this on my end in any browsers even in chrome.
How did you add this font to your site?Best regards,
NikkoHey allerart,
Thanks for giving us admin access.
I checked Enfold Child > Google Services > Enter a valid Google Maps API key to use all map functions, and I could still see the API key.
Can you try to generate another key and try to use it? the one currently there is invalid.Best regards,
NikkoHi Carsten,
You can do that through custom css code.
There’s a unique class for every page which we can use to target specific pages to change their background color.
If you have knowledge with html and css, you can use a web inspector and check for the body class.
If not, then you can give us a link to some pages and tell us what background color you want to use for each one.Best regards,
Nikko -
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