Forum Replies Created
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AuthorPosts
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March 18, 2020 at 5:02 pm in reply to: lots of pictures are missing in the chrome version compared to firefox #1194176
Hi rixi,
I checked on both Chrome and Firefox and it looks the same and no missing images.
Please try to clear your browser cache.
Hope it helps.Best regards,
NikkoHi Inga,
Please backup your site first.
Then do the following:- Put your site in maintenance mode, using some maintenance plugin
- Download Enfold from Themeforest
- Switch to a default WordPress theme like Twentytwenty and delete the Enfold theme
- Upload the latest version of Enfold downloaded in Themeforest, install and activate
Hope this helps.
Best regards,
NikkoHi maikomichelle,
Can you try adding this CSS:
#top .container_wrap { border: none !important; }Best regards,
NikkoMarch 18, 2020 at 4:54 pm in reply to: Custom Font Not Loaded, Still Referering to The Old Website After a Migration #1194172Hi badoes,
We’re glad that it’s fixed.
Let us know if you need further assistance.Best regards,
NikkoHi antiguanice,
You can change it’s size by adding this CSS code in Quick CSS, located in Enfold > General Styling:
#top #wrap_all .av-alb-blogposts .entry-content-header .post-title.entry-title { font-size: 15px; }Best regards,
NikkoHey tebitron gmbh,
The link you gave asks for username and password.
I tried to use the password you gave as both username and password and was redirected to your construction page.Best regards,
NikkoHi Patrick and hotspot,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi David,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Chris_85,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi Chris_85,
You can use this plugin provided by our dev for special characters:
– https://github.com/KriesiMedia/enfold-library/tree/master/integration%20plugins/Enfold/Special%20Character%20Translation
Here are the code to use to display those special characters: https://github.com/KriesiMedia/enfold-library/blob/master/integration%20plugins/Enfold/Special%20Character%20Translation/translation.txt
Hope this helps.Best regards,
NikkoHi Chris_85,
I checked on it and I don’t see that error as well.
Though I get 404 on font-awesome.min.css (refer to screenshot link in private content)Best regards,
NikkoMarch 18, 2020 at 4:24 pm in reply to: Phone Info / Extra Info CSS styling with mailto email #1194154Hey rpichler,
Thanks for giving us a link to your site.
The issue is caused by this CSS code in your child theme’s (enfold-child) style.css:.home .phone-info a { color: white; }just replace the color and it should be good.
Best regards,
NikkoHi EventLawyers,
That may be due to caching.
We’ll just keep this thread open for now and wait for your feedback if the issue rises again.Best regards,
NikkoHi Marty,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi piki88,
We’re glad to hear that :)
Let us know if you need further assistance or if we can close this thread.Best regards,
NikkoHi jbond82,
That feature is only available for a custom footer but if it’s like a global section, unfortunately, Enfold doesn’t have that feature yet.
Best regards,
NikkoMarch 18, 2020 at 4:09 pm in reply to: Gravity Forms not displaying in IE11 when Enfold is the theme #1194147Hi GWS,
We’re glad to hear that and thanks for your kind words :)
Thanks for using Enfold and have a great day!Best regards,
NikkoMarch 18, 2020 at 4:07 pm in reply to: Browser hangs for 4-6 seconds when moving between pages #1194144Hi cycl1st123,
Thanks, the waiting time seems to be too long before it starts to load.
Can you try to update Enfold to the latest version?Best regards,
NikkoMarch 18, 2020 at 3:46 pm in reply to: Alignment of product thumbnails in product grid in shop page #1194140Hi Swathi,
Thanks for giving us admin access and was able to check your backend config that is related to your question.
The image size is set in Appearance > Customize > Woocommerce > Product Images > Thumbnail width.
By default the width is 300px and since it’s uncropped means the height varies, to make it more optimal I would suggest uploading an image with 300px width and the height depends on you (my suggestion is using 300px as well but this is based on your preference).
Hope this helps.Best regards,
NikkoMarch 18, 2020 at 3:36 pm in reply to: Post Slider styling question and Breadcrumb styling not working #1194136Hi Morticka,
I see, try adding this CSS code as well:
#top .breadcrumb .breadcrumb-trail a { color: white; }Best regards,
NikkoHi elenapoliti,
I have checked it and the reason it does not work is because it still tagged as using ALB :(
I have created another appartamenti page and you should see it working properly (refer to link in private content).Best regards,
NikkoHi eddygame,
I haven’t experienced any issues of that kind that’s why I’d like to check it but if you have already removed it then there’s no point of checking it.
Though if I experience that kind of issue, I would most likely enable ALB Debugger: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode
Basically the standard builder you see is like a classic editor in Visual mode but actually it generates shortcodes, enabling the debugger I mentioned would show a textarea beneath the content area of the shortcodes generated, you can think of it as the Text mode in the classic editor. Hopefully, this information helps.Best regards,
NikkoHi Alex,
You can add it to style.css of the child theme just below the Theme Information.
Or you can create custom.css file, you can follow the instructions in our documentation: https://kriesi.at/documentation/enfold/add-custom-css/#enqueue-custom-css
Hope it helps :)Best regards,
NikkoHi inaudit,
We’re glad that we could help :)
Let us know if you need further assistance.Best regards,
NikkoMarch 18, 2020 at 8:20 am in reply to: Post Slider styling question and Breadcrumb styling not working #1194048Hi Morticka,
We apologize for the delayed response.
Q1a: You can set the h3 size in Enfold > Advanced Styling or you can add this CSS code in Quick CSS (Enfold > General Styling):#top #wrap_all .avia-content-slider h3.slide-entry-title { font-size: 18px; }It would be hard to align everything especially if there’s a large difference in text count both in title and content.
Q1b: The size used by post slider is 495px (width) and 400px (height).
Q2: You can change breadcrumb’s color in Enfold > Advanced Styling, select Breadcrumbs.
Hope this is helpful.
Best regards,
NikkoHi Heimkinopartner,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi Martin,
We apologize for the delayed response.
Please add this CSS code in Quick CSS, located in Enfold > General Styling:#top .avia-cookie-consent-wrap { background-color: rgba(0,0,0,0.6); position: fixed; z-index: 9999; top: 0; left: 0; width: 100%; height: 100vh; display: flex; justify-content: center; align-items: center; } #top .avia-cookie-consent-wrap .avia-cookie-consent { background-color: white; color: black; box-shadow: 0 3px 10px rgba(0,0,0,.1); border-radius: 5px; position: static; padding: 50px 20px 30px; } #top .avia-cookie-consent-wrap .avia-cookie-consent p.avia_cookie_text { font-size: 17px; padding-bottom: 16px; } #top .avia-cookie-consent-wrap .avia-cookie-consent .avia-button { background-color: #fff; color: #202020; border: 1px solid #cdcdcd; font-size: 17px; border-radius: 5px; padding: 14px 30px; } #top .avia-cookie-consent-wrap .avia-cookie-consent .avia-button.av-extra-cookie-btn { background-color: #0056a4; color: #fff; }Hope it helps :)
Best regards,
NikkoHi ESWEENEY113,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoMarch 18, 2020 at 7:07 am in reply to: Browser hangs for 4-6 seconds when moving between pages #1194043Hi cycl1st123,
We apologize for the delayed response.
Can you give us FTP access on your site as well?
Just post the credentials in private content.Best regards,
NikkoHi a1mueller,
Thanks for giving us admin access.
Please update your PHP version from 5.6 to 7+, also update Enfold to the latest version 4.7.3.
Make sure to have a backup first before doing the update.Best regards,
Nikko -
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