Hi Chri,

No worries, sometimes asking makes it faster to find out what we are looking for :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi nox07,

Since it’s a staging site, please do the following:

1. Delete the enfold theme manually via FTP or Cpanel
2. Download the latest version of Enfold from themeforest/envato and upload it via FTP or Cpanel

If you’re using FTP, you’ll need to extract the zip file from themeforest, then you’ll need to check the content and extract enfold.zip and the generated enfold folder should be the one uploaded. (this process takes some time).
If you’re using Cpanel, you’ll need to extract the zip file from themeforest, then upload enfold.zip and extract it in Cpanel.
Hope this helps.

Best regards,
Nikko

Hi nox0,

This code should hide the default phone number in mobile devices:

@media only screen and (max-width:767px) {
  #top #header_main .phone-info {
    display: none;
  }
}

Best regards,
Nikko

Hey Christian,

If you don’t have a child theme yet, you’ll need to use it otherwise skip step 1.
1. Use a child theme, you can download it and find instructions in this link: https://kriesi.at/documentation/enfold/child-theme/
2. Add this code in functions.php of the child theme:

update_option( 'image_default_size', 'full-size' );

Best regards,
Nikko

Hey zeitraum_,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi,

Thanks for giving us admin access.
I have removed the 250px left and right padding on the columns.
Then in Quick CSS, located in Enfold > General Styling added this CSS code:

#top .avia_textblock .wp-video {
    margin-left: auto;
    margin-right: auto;
    max-width: 100%;
}

this will make sure the video shortcode inside a textblock will always be centered and have it’s maximum width set to 100%.
Also I have disabled CSS file merging and compression in Enfold > Performance since the added CSS is not reflecting on the frontend because of the server side caching.
You can enable it after few days.
Hope this helps.

Best regards,
Nikko

Hi Tim,

I can see those icons are coming from a CDN: https://secureservercdn.net/
Please disable CDN and see if the icons will show.
Your case might be the same as this enfold user: https://kriesi.at/support/topic/social-icons-not-showing-6/#post-1202483
Hope it helps.

Best regards,
Nikko

Hi Morcy,

You can change it in Enfold > Shop Options > Main Shop Page Banner, set to Yes, display a banner image.
Then there are more options that will show below it.
Hope this helps.

Best regards,
Nikko

Hey Eleina_Shinn,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Nora,

This CSS code should make the share buttons color to white:

#top .av-share-box .av-share-link a {
    background-color: white;
}

Best regards,
Nikko

Hi jannnnnneke,

I see what you meant now, but what you’re trying to accomplish is not possible with CSS, you’ll need to use javascript or jquery to do it.
For it to work on CSS tekst-level1 should be inside level1 but since they are on separate blocks CSS is not possible.

Best regards,
Nikko

Hey gfriend70,

Can you give us a link on the page you mentioned? so we can try to inspect further and try to reproduce the issue on our end.

Best regards,
Nikko

Hi TA,

We’re glad that Rikard could help you out :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi etaerc,

We’re glad that Rikard could help you out :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi chis,

There are lot of queries lately that’s why there’s some delay with our responses.
We apologize for the inconvenience but we are doing to try to answer as much queries as we can.

Best regards,
Nikko