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Viewing 30 posts - 9,751 through 9,780 (of 25,536 total)
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  • in reply to: Header logo fixed to the left #1211212

    Hey jacobedgren4,

    Can you give us a mockup on how it looks on wider screens and on narrow screens (such as a mobile device)?
    Maybe adjusting the header container’s max-width from 1310px to 100% should help.

    Best regards,
    Nikko

    in reply to: Blog entry pagination #1211210

    Hey Gustavo,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    Hi sgrobert,

    We’re glad to hear that you resolved the bug. :)
    Also, thanks for the tip.
    Have a great weekend!

    Best regards,
    Nikko

    in reply to: There has been a critical error on your website. #1211207

    Hi jknetdesign,

    Yes, it’s a stable version but it’s not the latest one and was released May last year.
    Please check private content.

    Best regards,
    Nikko

    in reply to: Strange Errors on WordPress Update #1211203

    Hi Justin,

    You’re welcome. :)
    Thanks for using Enfold and have a great weekend!

    Best regards,
    Nikko

    in reply to: Widgets NOT editable #1211200

    Hi JPGlobal,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Insecure content #1211198

    Hi ryansmccain,

    I’m glad to hear that :)
    Thanks for using Enfold and have a great weekend!

    Best regards,
    Nikko

    in reply to: WMPL gives fatal error #1211197

    Hi PITT,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Also please provide us with FTP access.

    Best regards,
    Nikko

    Hi davidschnare,

    Thanks for providing the FTP access.
    I tried to check for this method and it seems to be defined avia_sc_audio_player::popup_key()
    Also after checking for similar issues, here’s the only one I can find which is fixed in 4.7.2: https://kriesi.at/support/topic/update-caused-error/
    Also, this popup seems to be blocking (see screenshot in private content), it also keeps me from logging in (I tried to use the credentials you gave but it doesn’t remove it), can you provide us username & password to disable it?

    Best regards,
    Nikko

    in reply to: IconBox Icon #1211177

    Hi Michael,

    How did you export from http://www.moller-horn.dk to http://www.smerteogsport.dk? what tools/plugins did you use?
    If it’s using something like an immigration plugin then most likely include everything, but if you import in Tools > Import, page’s content and settings may be copied but global settings are most likely not included.
    Did you export the Theme Settings in Enfold > Import/Export > Export Theme Settings File?

    Best regards,
    Nikko

    in reply to: View blog posts by category #1211171

    Hi Basti_DLK_23,

    I have modified the code you have in functions.php.
    Can you try to check again? if all work properly.

    Best regards,
    Nikko

    in reply to: Mobile Menu on the iPad #1211166

    Hi ginnywills,

    Can you try adding this CSS code in Quick CSS:

    @media only screen and (max-width:1024px) {
      .responsive #top .av_mobile_menu_tablet .av-main-nav .menu-item {
        display: none;
      }
    
      .responsive #top .av_mobile_menu_tablet .av-main-nav .menu-item-avia-special {
        display: block;
      }
    }

    Best regards,
    Nikko

    in reply to: Strange Errors on WordPress Update #1211163

    Hey Justin,

    The token used might not have sufficient permission, please make sure you have checked the following:

    • View and search Envato sites (checked by default)
    • View your Envato account username
    • View your email address
    • View your account profile details
    • Download your purchased items
    • Verify purchases of your item
    • List purchases you’ve made

    For more information check our documentation regarding Envato token: https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token

    Best regards,
    Nikko

    in reply to: Efold theme content dissappearing #1211158

    Hey marketing_aeco,

    Can you update to the latest version of Enfold (4.7.4) and see if it helps?
    Make sure to have a backup first before updating.

    Best regards,
    Nikko

    in reply to: Google map dosnt work in footer #1211156

    Hey Sonotheme,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Looking for Enfold 3.7.1 #1211142

    Hey ITGcompanies,

    Please check in private content.

    Best regards,
    Nikko

    in reply to: critical error on your website(s) #1211125

    Hi So Evolve,

    I tried to check in the forum if there are issues related to WooCommerce PayPal Powered by Braintree Gateway or just a mention of it but I could not find one.
    Meanwhile, Woocommerce is really popular and I have an install that uses WP 5.4.1, Enfold 4.7.4, Woocommerce 4.1.0, and PHP version 7.3 and it seems to work well without any issues.
    Can you give us the error_log or the content of debug.log file?

    Best regards,
    Nikko

    in reply to: There has been a critical error on your website. #1211123

    Hi jknetdesign,

    Yes, a staging site is just a suggestion but not really a requirement.
    As for the error, it’s a bit harder to debug since you’re using the latest version of WordPress with a fairly outdated version of Enfold.
    There’s a similar error that I could find in the forum: https://kriesi.at/support/topic/unable-to-edit-pages-somethings-wrong-with-enfold/#post-1115435
    However, the solution is to update in Enfold 4.5.x version.
    Can you tell us what conflict you’re having between Enfold Advanced Layout Builder and WP Page Editor? is it the Gutenberg Block Editor or the Classic Editor? there’s a setting in the latest version of Enfold to switch to classic editor which most find their issues to be resolved.

    Best regards,
    Nikko

    in reply to: Tasty Pins Overriding Enfold Image Size #1211107

    Hi Patrick,

    Yes, that seems to be the case, it’s a good thing though that it’s only hidden but not removed so we can just fix it using css via hooks :)
    Let us know if you need further assistance related to this issue.

    Best regards,
    Nikko

    in reply to: DUPLICATE TITLE #1211035

    Hi kikosanchezestudio,

    I’m very happy to hear that and glad to be able to help :)
    Thanks again for using Enfold and have a great weekend!

    Best regards,
    Nikko

    in reply to: CCS STROKE #1211031

    Hi kikosanchezestudio,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: WMPL gives fatal error #1211030

    Hi Erik,

    Can you try to switch to PHP version 7.3? some users seems to have issues fixed reverting to this PHP version.

    Best regards,
    Nikko

    in reply to: Fullscreen slider #1210916

    Hi Cocoa,

    Can you provide a screenshot for that please, maybe a comparison of before and after.
    I have checked the link you gave and if I remove those added CSS codes I do see a difference in color but I’m not really sure what you meant with it’s not highlighted, I only see the difference in background color and opacity :(

    Best regards,
    Nikko

    in reply to: Tasty Pins Overriding Enfold Image Size #1210915

    Hi sasserp01,

    Thanks for giving us admin access.
    I have added this code at the bottom of your child theme’s functions.php:

    add_action('admin_head', 'show_image_sizes');
    
    function show_image_sizes() {
      echo '<style>
        .avia-media-img-only .attachment-display-settings .setting:nth-child(4n+1) {
        	display: block !important;
    	}
      </style>';
    }
    

    Let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Social Media Icons #1210907

    Hey sealmaster,

    There’s no shortcode or element for in ALB, however you can use this HTML code and put it inside a Code Block (just replace the # inside href):

    <ul class="noLightbox social_bookmarks icon_count_5">
    <li class="social_bookmarks_facebook av-social-link-facebook social_icon_1"><a aria-label="Link to Facebook" href="#" aria-hidden="false" data-av_icon="" data-av_iconfont="entypo-fontello" title="Facebook"><span class="avia_hidden_link_text">Facebook</span></a></li>
    <li class="social_bookmarks_instagram av-social-link-instagram social_icon_2"><a aria-label="Link to Instagram" href="#" aria-hidden="false" data-av_icon="" data-av_iconfont="entypo-fontello" title="Instagram"><span class="avia_hidden_link_text">Instagram</span></a></li>
    <li class="social_bookmarks_twitter av-social-link-twitter social_icon_3"><a target="_blank" aria-label="Link to Twitter" href="#" aria-hidden="false" data-av_icon="" data-av_iconfont="entypo-fontello" title="Twitter" rel="noopener noreferrer"><span class="avia_hidden_link_text">Twitter</span></a></li>
    <li class="social_bookmarks_youtube av-social-link-youtube social_icon_4"><a aria-label="Link to Youtube" href="#" aria-hidden="false" data-av_icon="" data-av_iconfont="entypo-fontello" title="Youtube"><span class="avia_hidden_link_text">Youtube</span></a></li>
    <li class="social_bookmarks_linkedin av-social-link-linkedin social_icon_5"><a aria-label="Link to LinkedIn" href="#" aria-hidden="false" data-av_icon="" data-av_iconfont="entypo-fontello" title="LinkedIn"><span class="avia_hidden_link_text">LinkedIn</span></a></li>
    </ul>

    Hope it helps.

    Best regards,
    Nikko

    Hi abraoaddad,

    You’re welcome :)
    I’ll be closing this thread then.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi davidschnare,

    There’s no password in private content :(
    It’s only Username, Server and FTP port, please check.

    Best regards,
    Nikko

    in reply to: Warning with layerslider code #1210898

    Hi Lyse,

    Thanks for confirming, we’ll be reporting this to our devs. :)

    Best regards,
    Nikko

    in reply to: Change size of sidebar #1210873

    Hey Susanne,

    There’s no option for that but it’s possible with CSS.
    Can you give us a link to your site? so we can check on it and try to give you CSS codes that should work.
    What size do you want to use?

    Best regards,
    Nikko

    in reply to: Menu on mobile not showing #1210872

    Hey Mikeyotoole7,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

Viewing 30 posts - 9,751 through 9,780 (of 25,536 total)