Forum Replies Created

Viewing 30 posts - 9,391 through 9,420 (of 25,536 total)
  • Author
    Posts
  • in reply to: change colour of testimonial name and location #1224186

    Hey Kevin,

    I have checked it and it seems you have already changed the color.
    Maybe you’ll need to clear the browser cache on your end to fetch the new CSS.
    To make it black you can add this CSS code:

    #top .iq-testimonial-name, 
    #top .iq-testimonial-location {
        color: black;
    }

    Best regards,
    Nikko

    in reply to: Decrease Padding In Icon Grid Items #1224181

    Hi NicomIT,

    You’re welcome, however I could not seem to see the slight shift you mentioned in the backside, even after checking Dimensions and using a web inspector.
    The code I gave only affects the front part, can you give us a screenshot again on your end showing this issue?

    Best regards,
    Nikko

    in reply to: Modify social icons color #1223911

    Hi fcp,

    Can you try to flush out Autoptimize and temporarily disable it.
    Then if you have a caching plugin please flush out as well.

    Best regards,
    Nikko

    in reply to: Portfolio grid #1223910

    Hi mforlano,

    Thanks for the temporary admin access.
    I have installed and activated a child theme on your site.
    Then in the functions.php I have added these:

    add_filter( 'avf_modify_thumb_size', 'enfold_customization_modify_thumb_size', 10, 1 );
    function enfold_customization_modify_thumb_size( $size ) {
    	$size['portfolio'] = array('width'=>940, 'height'=>600);
    	return $size;
    }

    This is to make sure that portfolio items are using 940 x 600 image size.

    Best regards,
    Nikko

    in reply to: Modern Blog Samples Pages? #1223908

    Hi first_run,

    I apologize, it’s my mistake it should be the Enfold demo not Enfold 2017 : https://kriesi.at/themes/enfold/homepage/transparent-header/
    We could give the shortcode but images would not be included :(

    Best regards,
    Nikko

    in reply to: Remove connect.facebook.net JS #1223907

    Hi frsecurewp,

    Can you remove the Verification Code when trying to login? so any moderators can access it.
    I believe you are testing using google’s pagespeed insights, and I have tested the suggestion I gave and I don’t get those 2 js files, it may have do to with the autoptimize plugin or any caching plugin you have, can you try to temporarily disable autoptimize then flush out cache if you have any caching plugin?

    Best regards,
    Nikko

    in reply to: Decrease Padding In Icon Grid Items #1223905

    Hi NicomIT,

    I see, thanks for the clarification, please try this CSS code instead:

    #top .avia-icongrid-flipbox li .avia-icongrid-front .avia-icongrid-inner {
        padding-left: 20px;
        padding-right: 20px;
    }

    Best regards,
    Nikko

    in reply to: No access to Theme Options #1223903

    Hi maria_96,

    Yes, you can continue using it, however, this issue isn’t in the Enfold theme so we can’t fix it in the theme.
    Even with the default WordPress theme, this problem also shows.
    Can you try to re-install WordPress? make sure to have a backup.

    Best regards,
    Nikko

    in reply to: Date post blog with avia builder #1223207

    Hi Luc,

    Yes, that should place it below the title.

    Best regards,
    Nikko

    in reply to: Warning with layerslider code #1223205

    Hi Lyse,

    I have tested it with 7.4.4 and I don’t see any issue.
    Can you give us temporary admin access to one of the site that shows the issue mentioned? so we can try to inspect further.

    Best regards,
    Nikko

    in reply to: No access to Theme Options #1223204

    Hi maria_96,

    I apologize I wasn’t able to mention but the reason it’s fixed is because I have replaced this code in enfold > framework > php > class-superobject.php (line 326-327):

    echo "    avia_framework_globals.frameworkUrl = '".AVIA_FW_URL."';\n";
    echo "    avia_framework_globals.installedAt = '".AVIA_BASE_URL."';\n";

    with:

    echo "    avia_framework_globals.frameworkUrl = '".preg_replace('/\s+/', '', AVIA_FW_URL)."';\n";
    echo "    avia_framework_globals.installedAt = '".preg_replace('/\s+/', '', AVIA_BASE_URL)."';\n";

    which basically fixes the problem I mentioned above but this is only a temporary solution and would be lost during a theme update. :(

    Best regards,
    Nikko

    Hi vivienne2020,

    We apologize as it takes some time to get back with lots of queries lately.
    I have already exported the slider on your site, let us know if you need further assistance :)

    Best regards,
    Nikko

    in reply to: Decrease Padding In Icon Grid Items #1223200

    Hi NicomIT,

    I’m not really sure if I’m correct with what you’re trying to achieve, but please try this CSS code and it should reduce the padding on the left and right:

    .product-spec-grid h3 {
        display: inline-block;
        padding-left: 5px;
        padding-right: 5px;
    }

    Best regards,
    Nikko

    in reply to: Portfolio grid #1223198

    Hi mforlano,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Missing Icons #1223197

    Hi Blake,

    Thanks for that, can you try switching your PHP version from 7.4.5 to 7.3?

    Best regards,
    Nikko

    in reply to: Option for more buttons on fullscreen slider #1222851

    Hi Tarakbc,

    Try using this CSS code instead, and add it in Quick CSS, located in Enfold > General Styling:

    .avia-fullscreen-slider .slideshow_caption .avia-caption-content .avia-button {
        text-decoration: none !important;
    }

    If you want to have 3 horizontally aligned buttons, you can remove those 2 buttons on the settings and then add 2 more button shortcodes in caption. :)

    Best regards,
    Nikko

    Hi,

    Thanks for giving us admin access.
    Please enable PHP ZipArchive Extension, you can do this via Cpanel or you can ask for your hosting provider for assistance.
    Then try to reimport the slider again or you can let us know if it’s enabled so we can do the importing of slider.
    To know if it’s already enabled, you can login to your site and go to the link in private content, you should see that PHP ZipArchive Extension is currently disabled.

    Best regards,
    Nikko

    in reply to: Modify social icons color #1222849

    Hi fcp,

    You’re welcome :)
    Please try to replace this code I gave:

    #top #wrap_all .social_bookmarks a {
        transition: none !important;
    }

    with:

    #top #wrap_all .social_bookmarks a {
        transition: background 0.3s ease-out;
    }

    Best regards,
    Nikko

    in reply to: Remove connect.facebook.net JS #1222844

    Hi frsecurewp,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: No access to Theme Options #1222843

    Hi Maria,

    The FTP access, returns this when I tried to access:

    Response:	550 PWD: Permission denied
    Error:	Failed to retrieve directory listing
    

    But I was able to install WP File Manager.
    What I found out was this isn’t an Enfold issue but most likely either WordPress or maybe Server issue.
    This wordpress function get_template_directory_uri() is returning this:

    https://www.yoursite.com.br
    /wp-content/themes/enfold/

    instead of:

    https://www.yoursite.com.br/wp-content/themes/enfold/

    You can get the same results even when using the twentytwenty theme which is a default wordpress theme.
    Though I have checked the get_template_directory_uri() function and it’s identical to what I have.
    Also, I noticed trying to use Diagnóstico e resolução de problemas plugin to attempt to diagnose issues would take a lot of attempts before it does work, so I’m not sure if it’s a server issue.
    Maybe restarting the server through switching to another PHP version should help, can you try to switch to PHP 7.2?

    Best regards,
    Nikko

    in reply to: Product Description FullWidth #1222811

    Hi techielab,

    For the child theme, you can download and find more information in our documentation: https://kriesi.at/documentation/enfold/child-theme/
    I have tried the FTP credentials using Filezilla (FTP software) and tried different settings and even FTP however it doesn’t work, please check.
    I also tried to install an FTP plugin and tried to make changes however it gives the 403 forbidden error.

    Best regards,
    Nikko

    Hi Partecipant,

    Here it is:

    opacity (or make it a bit opaque) lowered when hovered:

    #top .avia-fullwidth-slider .avia-slideshow-inner li a:hover .image-overlay {
        display: block !important;
        opacity: 0.3 !important;
    }
    
    #top .avia-fullwidth-slider .avia-slideshow-inner .image-overlay .image-overlay-inside {
        display: none !important;
    }

    grayscale slider and shows the original color on hover

    #top .avia-fullwidth-slider .avia-slideshow-inner li img {
        filter: gray;
        -webkit-filter: grayscale(1);
        filter: grayscale(1);
    }
    
    #top .avia-fullwidth-slider .avia-slideshow-inner li:hover img {
        -webkit-filter: none;
        filter: none;
    }

    Best regards,
    Nikko

    Hi sghemon,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Enfold #1222519

    Hi Yaeko,

    Thanks for contacting us!
    There’s some slight issue reported on NextGen plugin which is fixed with some CSS: https://kriesi.at/support/topic/trouble-with-nextgen-hover-effect/
    As for Envira, there aren’t any recently reported issue in the forum, but they have in their docs a solution for conflict with the Enfold theme: https://enviragallery.com/docs/enfold-theme-enviras-automatic-gallery/

    Best regards,
    Nikko

    in reply to: Fullwidth Slider image zoom #1222516

    Hi quistict,

    I’ll forward this feature request for our dev team to review :)
    For now I’ll close this thread.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Flex Columns margins #1222515

    Hey Lyse,

    Can we ask for a screenshot or mockup of what you’re trying to achieve? it should help us give you CSS code that should work.

    Best regards,
    Nikko

    in reply to: Enfold insecure images/mixed content preventing SSL #1222514

    Hey gracedelanoy,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Different layout for a specific page #1222513

    Hey lcrivell,

    Unfortunately there’s no option to change a different layout on specific pages.
    However, it depends on the modification, for example you mentioned that you don’t want the menu to appear, then we can provide you with some CSS codes that help remove that but we’ll need the link on the specific page mentioned.

    Best regards,
    Nikko

    in reply to: Accordion not opening #1222512

    Hey Mike,

    The problem is most likely due to caching.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: New logo automatically cropped to thumbnail #1222510

    Hi Tarakbc,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 30 posts - 9,391 through 9,420 (of 25,536 total)