Forum Replies Created
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Hi animaxmsa,
Can you try switching from PHP 7.3 to 7.2 or 7.4? and check if it shows the ALB builder.
Best regards,
NikkoHi algkent,
Yes, this is just temporary to know if it’s the shortpixel plugin causing it (clearing cache after is also important).
Maybe have it turn off for some time, maybe several hours.Best regards,
NikkoHey Sebastian,
Please add this CSS code in Quick CSS, located in Enfold > General Styling:
#breadcrumbrow { min-height: 50px !important; }You can change the minimum height to lower value but since I noticed you have top and bottom padding of 10px, the overall height should be atleast 50px.
Best regards,
NikkoHi SarahKunterbunt,
You can search for it in the Plugins > Add New.
Here’s the official plugin link: https://wordpress.org/plugins/instagram-feed/Best regards,
NikkoJuly 26, 2020 at 5:40 am in reply to: White screen crash when activating Enfold theme- fresh site install #1233283Hey baloghbarna,
We’re glad to hear that it is resolved with increasing the memory limit :)
Thanks for using Enfold and have a happy weekend!Best regards,
NikkoHey animaxmsa,
I have checked in your Blog page and it is disabled, go to Enfold > Performance > enable Disable the blog and that should work.
I do see Advanced Layout Builder, is there a specific page/post where it does not show?Best regards,
NikkoHey SarahKunterbunt,
Have you followed the instructions posted in the documentation? https://kriesi.at/documentation/enfold/theme-registration/
Also please make sure you have the proper token permission:- View and search Envato sites (checked by default)
- View your Envato account username
- View your email address
- View your account profile details
- Download your purchased items
- Verify purchases of your item
- List purchases you’ve made
Best regards,
NikkoHi algkent,
CDN is content delivery network, it is used for faster website performance by having your images and other website resources like stylesheets and js scripts to be loaded in other servers.
Can you try to deactivate Shortpixel plugin? I noticed that the cdn seems to be coming from shortpixel, you can see the link in private content.
The original image is not cut off but the CDN image is cut off.Best regards,
NikkoHey Mike,
If you have entered example in Custom ID Attribute, then in Quick CSS (or CSS in general) you can use: #example
If you have entered example in Custom CSS Class, then in Quick CSS you can use: .example
I hope this helps :)Best regards,
NikkoHey clodgc,
Can you tell us what PHP version you are using?
Best regards,
NikkoHey kenshejoe,
Can you give us a link to the page where the submenu appears? so we can check it.
Best regards,
NikkoHey neonlights79,
Can you give us a link to your site? so we can check it.
Best regards,
NikkoJuly 26, 2020 at 4:56 am in reply to: Mailchimp API keys not working. Guess its my turn. :) #1233274Hey Trey,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoJuly 26, 2020 at 4:53 am in reply to: Version 4.7.6.1 launches both Standard Editor and Advanced Layout Builder #1233273Hey sylvia5113,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey pecheney,
The common issues we have with the icons are it’s either not showing or shows a rectangular box but your issue is different from usual and don’t have the error in the web console.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey pkjd,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey Neverlands,
It won’t exactly like that, but you can show the search icon using this CSS code and add it in Quick CSS:
@media only screen and (max-width: 1200px) { #top #header .av-main-nav > #menu-item-search { display: block !important; } }Best regards,
NikkoHi erron,
Please remove it from the main menu since it would be hard to position it via CSS.
Please follow the instructions provided by Victoria and we’ll try to help with the CSS code to properly align it.Best regards,
NikkoHey yanali,
Can you try to switch to PHP version 7.3? and check if the error still shows up.
Best regards,
NikkoJuly 26, 2020 at 4:37 am in reply to: Full width easy slide can not loaded on Chrome for 1st load #1233261Hi shtzhang,
We’re glad to hear that. :)
Thanaks for using Enfold and have a great day!Best regards,
NikkoHi shtzhang,
We’re glad to hear that. :)
Thanaks for using Enfold and have a great day!Best regards,
NikkoJuly 25, 2020 at 11:28 am in reply to: Updating to the latest version fails and one more problem #1233180Hi 2SPRO,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoJuly 25, 2020 at 11:25 am in reply to: Image hover doesn't show up after editing size of image #1233178Hi argusnet,
We apologize for the delayed response.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey kikosanchezestudio,
We apologize for the delayed response.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoJuly 25, 2020 at 11:22 am in reply to: Unsuccessful installation on the main theme and import 2017 #1233175Hi force-com,
You’re welcome. :)
The process I made was to use Demo Import to my site and then export it from my site to your site which bypasses that restriction.
Thanks as well for using Enfold and have a great weekend!Best regards,
NikkoHi roihaddl,
Yes it’s possible but you would need to add a condition (if/else statement) and use is_user_logged_in() function provided by WordPress.
You can refer to the codex: https://developer.wordpress.org/reference/functions/is_user_logged_in/
Hope this helps :)Best regards,
NikkoHi superbikecoach,
I just want to clarify the steps I gave is a transition from the old Enfold theme (that uses API key) and the latest version which uses tokens and also update WordPress to the latest version.
And yes in this type of update, a token isn’t needed (but tokens will be needed in order for you to update the theme with ease next time via theme options).
Once you have done the steps instructed above, you can register the theme with tokens: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
NikkoHi higirl_21,
We’re glad that we could help and God bless you too :)
Thanks for using Enfold and have a great weekend!Best regards,
NikkoHey Paul,
Can you give us temporary admin access as well as FTP access? so we can try to debug the issue.
Just post the credentials in private content.Best regards,
NikkoHey Courtyardarts,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
Nikko -
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