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Hi rdoktor,
I apologize for that, I have re-uploaded the font and it seems to work properly.
Best regards,
NikkoHi Tier1Graphics,
Thanks for doing that and thanks for giving us cpanel access as well. :)
I have deleted the content of dynamic_avia folder in uploads.
You should see the disk usage now reduced a lot.
Since you are already using the latest release of Enfold (4.7.6.1) this bug should be fixed in this version, you shouldn’t have this issue again.Best regards,
NikkoHi daves1997,
The login credentials should still be the same as the live site. :)
Best regards,
NikkoAugust 5, 2020 at 4:36 am in reply to: Trying to upload new font, but message says only for super admins. #1235282Hi Aurora,
We’re glad to hear that it’s resolved.
Thanks for sharing how you got it fixed.
And also thanks for using Enfold and have a great day!Best regards,
NikkoHi xeovision,
Thanks for sharing the code.
Please do it like this in the breadcrumbs part:<div><?php echo do_shortcode('[av_breadcrumbs]'); ?></div>However I suggest you include the section as well in the shortcode.
Best regards,
Nikko-
This reply was modified 5 years, 5 months ago by
Nikko. Reason: code correction
Hey Christian,
Can you give us more context on this? maybe some sites that we can use as a point of reference.
Best regards,
NikkoHi rdoktor,
Thanks for giving us admin access. :)
This is now fixed by removing the flaticons in Iconfont Manager, located in Enfold > Import/Export.Best regards,
NikkoAugust 4, 2020 at 7:11 pm in reply to: How to open a custom main menu item in a new window ? #1235192Hi paullindqvist,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi sebastiaan,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoAugust 4, 2020 at 7:09 pm in reply to: Is it possible to integrate schema.org into the Accordion Element? #1235189Hi smartstartinc,
We’re glad to hear that :)
Let us know if you need further assistance.Best regards,
NikkoHi Mischa,
This has been fixed in Enfold 4.7.6.1
Anyways, we’re glad to hear it’s fixed in your end :)
Thanks for using Enfold and have a great day!
@Guenni007 thanks for helping out.Best regards,
NikkoHey daves1997,
Can you create a staging site (basically a duplicate of your site placed in your subdomain)? and do the update there, so we can try to inspect it without affecting your live site.
Here’s a tutorial on how to do it: https://themeisle.com/blog/wordpress-staging-site/Best regards,
NikkoHey Jade,
You can hide it for all pages by adding this CSS code in Quick CSS, located in Enfold > General Styling:
.page #header .av-burger-menu-main { display: none !important; }If you want to include all posts:
.single-post #header .av-burger-menu-main { display: none !important; }Best regards,
NikkoHey Tilman,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi djugut,
We’re glad that you have fixed it through adjusting the memory limit :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHey doperdoll,
Please refer to our documentation:
– https://kriesi.at/documentation/enfold/accordion-slider/
– https://kriesi.at/documentation/enfold/woocommerce-shop/Best regards,
NikkoHey TheRetailCoach,
Can you give us a link to the page where this is supposed to be applied? so we can try to inspect why your code isn’t working.
You can post the link in private content, if you only want the moderators to see it.Best regards,
NikkoHey John,
Please try to check first if the token you are using have the sufficient permission:
- View and search Envato sites (checked by default)
- View your Envato account username
- View your email address
- View your account profile details
- Download your purchased items
- Verify purchases of your item
- List purchases you’ve made
For more information, please check our documentation: https://kriesi.at/documentation/enfold/theme-registration/
To answer your question above, here’s the link on how to update it via FTP: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Also, as long as all your modifications is in the child theme, your modifications shouldn’t be lost (but it’s good to have a backup always).Best regards,
NikkoAugust 4, 2020 at 6:46 pm in reply to: Trying to upload new font, but message says only for super admins. #1235176Hi Aurora,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey LUPE_1222,
That bug which happens to some servers has been fixed in the latest version of Enfold 4.7.6.1.
Please update to the latest version (make sure to have a backup first).Best regards,
NikkoHi vizard-adv,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi rdoktor,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey Tilman,
We’re glad to hear that you’ve found the way to fix it :)
Thanks for using Enfold and have a great day!Best regards,
NikkoAugust 4, 2020 at 6:32 pm in reply to: How to open a custom main menu item in a new window ? #1235168Hey Paul,
In Appearance > Menus, check on the upper right portion of your screen, click Screen Options.
Then check Link Target, then expand the menu item, you should see a link target dropdown with an option to open in new window or tab.
Hope this helps.Best regards,
NikkoHi Tilman,
We’re delighted to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoAugust 4, 2020 at 6:29 pm in reply to: How to remove title bar and page title from 'Calendar' #1235164Hey Tarakbc,
That setting should still appear in the lower right portion in the backend.
Here’s an alternate solution, go to Enfold > General Styling > Quick CSS, then add this CSS code:.single-calendar #main .title_container { display: none; }Best regards,
NikkoHey bryusa,
Please try the Manual Demo Import: https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-
Let us know if this helps.Best regards,
NikkoAugust 4, 2020 at 6:23 pm in reply to: Reduce space between different lines of text in a title on a mobile device #1235159Hi Tarakbc,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHey AlidaKal,
Thanks for giving us admin access.
However I’m not sure which page is having the issue.
Also, instead of using a shortcode I believe it’s better to use the Icon element, is there any specific reason why you prefer to use the shortcode?Best regards,
NikkoHi csglta,
We’re glad that you found the cause of the issue.
Let us know if you need further assistance :)Best regards,
Nikko -
This reply was modified 5 years, 5 months ago by
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