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Hey Myra,
Can you give us a link to your site?
And also a link to the image you want to use?
then we’ll try to give you some CSS codes (and adjust it) that you can use.
If you don’t like to show the link in public, just post it in private content :)Best regards,
NikkoHey marcoabis81,
Thanks for the admin access.
I have checked both backend and frontend and I didn’t see the error.
Where can we find it?Best regards,
NikkoHi Vasilis,
UpdraftPlus and/or All-in-One WP Migration plugin does similar things and that is to backup your site then restore it anywhere (same site or another).
It does include everything from the theme you are using, plugins to theme settings, etc.
Basically everything is similar except the host where you planned to migrate it.
I would suggest doing it now while you have more time.
As for theme registration, you can always refer to our documentation: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
NikkoHey mickya1,
We apologize for the delayed response.
I see this error on edge, which also affects the Heading Rotator:SCRIPT5007: SCRIPT5007: Unable to get property 'define' of undefined or null reference SCRIPT5007: SCRIPT5007: Unable to get property '0' of undefined or null referenceI tried to login with the credentials you gave but it doesn’t work, please check.
Please try to disable any js minification.Best regards,
NikkoAugust 17, 2020 at 6:33 am in reply to: Couldn’t add the font because the server didn’t respond. #1238366Hi smura21,
We apologize for the delayed response.
Please unzip/extract the flaticon zip file.
Open the extracted folder, and find the font folder and zip it.
Use font.zip to upload.
Hope this helps.Best regards,
NikkoAugust 17, 2020 at 6:31 am in reply to: dynamic_avia creating huge amounts of data for some reason? HELP #1238363Hi hizzacked,
Are all those websites in the same webhost? I’m assuming that
Some things to consider maybe the difference in PHP version (but highly unlikely reason but there’s a possibility)
Also consider the plugins, and finally cache which I think is most likely the cause of the issue, it could be a caching plugin or an internal caching provided by the webhost.Best regards,
NikkoAugust 17, 2020 at 6:24 am in reply to: Scroll down arrow not showing in full screen slider #1238361Hi Mathilde,
Is there any js code or maybe any changes you made? maybe new plugin installed, etc that could be the cause of this sudden change of behavior.
Best regards,
NikkoHi kylerollins,
Can you try to check on this article: https://medium.com/@zikaitoh/css3111-and-css3114-issue-640e7d5e9163
Hope it helps.Best regards,
NikkoHi cm,
Please add this code in your child theme’s functions.php:
function enfold_post_format($key) { $key['date'] = ''; return $key; } add_filter('post-format-gallery', 'enfold_post_format'); add_filter('post-format-link', 'enfold_post_format'); add_filter('post-format-image', 'enfold_post_format'); add_filter('post-format-quote', 'enfold_post_format'); add_filter('post-format-standard', 'enfold_post_format'); add_filter('post-format-video', 'enfold_post_format'); add_filter('post-format-audio', 'enfold_post_format');Let us know if this helps :)
Best regards,
NikkoHi reliablecyber,
I apologize for the delayed response.
There are updates that need to happen, but they aren’t visible in the dashboard. You can only see them when you click on Updates at the top of the page.
– I have checked it and all is visible except one, which is the bundled layerslider. The plugin can’t be updated because it’s bundled and the only time it is updated is during the new release of Enfold.The sub-menu items are not visible where they should be. For example, Listen In menu item should have a drop down with three sub-menu items. If you hover over Listen In you will see one of the sub-menu items under My Account in the top right covering the Shop menu item.
– this CSS code breaks it:ul { -webkit-column-count: 2; /* Chrome/Opera, Safari */ -moz-column-count: 2; /* Mozilla Firefox */ column-count: 2; /* Properties below are optional: */ -webkit-column-gap: 50px; /* Chrome/Opera, Safari */ -moz-column-gap: 50px; /* Mozilla Firefox */ column-gap: 50px; -webkit-column-rule: 1px single grey; /* Chrome/Opera, Safari */ -moz-column-rule: 1px single grey; /* Mozilla Firefox */ column-rule: 1px single grey; }remove it and you should see it working properly again.
I can’t get the menu centered. I’ve researched, found some suggestions in the forum, and put in code, but I can’t get it to work.
– Please try to add this CSS code:.html_visible_cart.html_stretched.html_header_top.html_header_stretch .main_menu { right: 0 !important; }The Slider on the Home page is fine except for one image, it’s not the right side. I deleted it and put it in again, but that didn’t work. I also duplicated one of the other slides and substituted the image for the one that is causing a problem and that didn’t work either.
I’m not really sure which image you’re referring, can you tell us which slide it is?Best regards,
NikkoHi Michael,
We’re happy to hear that :)
Thanks for using Enfold and have a great weekend!Best regards,
NikkoHi solf,
I’m glad to hear that and we’re happy to help you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Gregg_B,
Please try to add this CSS code in Quick CSS, located in Enfold > General Styling:
.home .avia-fade-slider img { width: auto; max-width: 100%; max-height: 100vh; }As for No Scaling (Original Width X Original Height), what it basically does is it uses the full size image as source instead of the cropped images.
Let us know if this code helps.Best regards,
NikkoAugust 14, 2020 at 11:03 am in reply to: Scroll down arrow not showing in full screen slider #1237745Hi Mathilde,
Does it work properly if you remove the code?
Best regards,
NikkoHi solf,
I have checked your site again and noticed Enfold 4.5 is used instead of 4.7.6.2, I switched to 4.7.6.2 and removed 4.5 (2 of them).
The theme options are showing properly now.Best regards,
NikkoAugust 14, 2020 at 10:40 am in reply to: After wordpress update – switching between "visual" and "text" no longer works #1237735Hi frankeee,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi anristudio,
First, you’ll need to do this: https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-
On your site, pages and menu are imported but not images and theme settings.
Although menu is imported but it’s not set, so you need to go to Appearance > Menus, select Main Menu and at the bottom Display location, you should check Enfold Main Menu
For theme options, just ask the moderators for theme settings file for the specific demo, then go to Enfold > Import/Export > Import Theme Settings File, then import the given file.
For the images, you’ll need to save the images from the demo and re-upload which is okay if the demo has few pages.
However, it’s a lot of work but I’m not really sure which setting in your server prevents the import.
Can you tell us where your site is hosted? so we can try to check if these issues arise on similar hosting providers.Best regards,
NikkoAugust 14, 2020 at 9:04 am in reply to: CSS changes aren't showing on the live site and unwanted image resizing! #1237711Hi rutledgeim,
Glad to hear that :)
With regards to the image issue, since you don’t have plugins responsible for that.
Enfold also doesn’t add -scaled to images, maybe there’s some features like that on your web host?
Can you try to switch to a default WordPress theme like twentytwenty and try to re-upload that image and see if it does that.Best regards,
NikkoHi anristudio,
Thanks for the screenshot.
I think it has some similarity with the 2 columns in this demo: https://kriesi.at/themes/enfold-health-coach/
You’ll need to use Gridrow with 2 columns.
Then the 1st column will have a background image and a Special heading inside it.
Then the 2nd column contains a text block.
Hope this helps :)Best regards,
NikkoAugust 14, 2020 at 8:14 am in reply to: dynamic_avia creating huge amounts of data for some reason? HELP #1237703Hi hizzacked,
You’re welcome :)
If that doesn’t work, then in Enfold Theme Options, go to Performance, check Show advanced options then set Unique timestamp of merged files and WP object cache bug to Fix WP bug, disable unique timestampsBest regards,
NikkoHi fbarfety,
I’m glad that it’s all good on your end :)
@mjm-design, you’re still using 4.4.1, the latest version is now 4.7.6.2.
I see, unfortunately you won’t be able to update via Theme Options because Enfold 4.5.6 and below is using envato’s API key which envato by today have totally removed and have been using tokens, so please do the following steps instead:- Backup the site, install and activate a maintenance plugin and put your site under maintenance mode.
- Switch to default WordPress theme (like Twenty Twenty) and delete Enfold theme.
- Login to ThemeForest and download the latest version of Enfold (use the account you used to purchase Enfold).
- Unzip the file downloaded from Enfold which should generate a folder, find the file called enfold.zip.
- In your WordPress Dashboard, upload enfold.zip in the Themes (install and activate), if you’re using a child theme, activate the child theme instead.
- Check for any errors in your site, if none is found, remove the maintenance mode.
Best regards,
NikkoHi Genie692,
No worries about it :)
I’ll add a bit to it, before envato uses API key but now, you’ll be using tokens from Envato and you’ll need the following permission:- View and search Envato sites (checked by default)
- View your Envato account username
- View your email address
- View your account profile details
- Download your purchased items
- Verify purchases of your item
- List purchases you’ve made
No need to check which one you’ll need to use because envato will verify it.
For further information please check: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
NikkoHi Genie692,
I see, unfortunately you won’t be able to update via Theme Options because 4.5.6 is using envato’s API key which envato by today have totally removed and have been using tokens, so please do the following steps:
- Backup the site, install and activate a maintenance plugin and put your site under maintenance mode.
- Switch to default WordPress theme (like Twenty Twenty) and delete Enfold theme.
- Login to ThemeForest and download the latest version of Enfold (use the account you used to purchase Enfold).
- Unzip the file downloaded from Enfold which should generate a folder, find the file called enfold.zip.
- In your WordPress Dashboard, upload enfold.zip in the Themes (install and activate), if you’re using a child theme, activate the child theme instead.
- Check for any errors in your site, if none is found, remove the maintenance mode.
Best regards,
NikkoAugust 13, 2020 at 6:36 pm in reply to: I bought 2 license of enfold for two website but I got an error #1237528Hey Melanie,
When you generate a token please make sure to have the following permissions to your token:
- View and search Envato sites (checked by default)
- View your Envato account username
- View your email address
- View your account profile details
- Download your purchased items
- Verify purchases of your item
- List purchases you’ve made
For more information, please refer to our documentation: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
NikkoHi fbarfety,
Are you referring on the Theme Options?
If yes, I have checked it and it’s working properly and all buttons are showing.
The console only has this error:You have included the Google Maps JavaScript API multiple times on this page. This may cause unexpected errors.Can you try to clear the browser cache? maybe there’s some cached js files that are being loaded on your end.
Best regards,
NikkoAugust 13, 2020 at 6:30 pm in reply to: dynamic_avia creating huge amounts of data for some reason? HELP #1237525Hi hizzacked,
No, you should see Enfold (should be placed above Appearance, and also below Comments in the sidebar), that’s the Enfold Theme Options.
Best regards,
NikkoHi bencottrell,
I have checked your site and it’s left aligned on mobile when I checked, but you can also try to add this CSS code in QUick CSS:
@media only screen and (max-width:767px) { #top .avia_textblock, #top .avia_textblock p { text-align: left !important; } }Best regards,
NikkoHi Genie692,
I apologize I did not notice that your Enfold version is still 3.6.1 which isn’t compatible with PHP 7, since PHP 7 was released long after that version of Enfold is released.
Please update to Enfold 4.7.6.2 and have some backup first.Best regards,
NikkoHey solf,
Can you try to switch to PHP 7.3? and see if it helps.
Best regards,
NikkoHi Morcy,
We’re glad to hear that it’s fixed.
Thanks for sharing the solution that worked on your end :)Best regards,
Nikko -
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