Forum Replies Created
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AuthorPosts
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Hi Jeff,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi shedoesitcoaching,
You’re welcome, we’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Kaleidoscope_Advertising_and_Design_Inc,
I apologize for that, this is the right one for iPad portrait mode:
@media only screen and (max-width:959px) { #top #main .stretch_full.title_container { top: 122px; } }Best regards,
Nikko-
This reply was modified 5 years, 5 months ago by
Nikko.
Hi algkent,
You can enable the Gutenberg block editor by going to Enfold Theme Options, then at the bottom you should see Select Your Editor set it to Use Block Editor
Best regards,
NikkoHi Adam,
Please update your Enfold theme to 4.7.6.3 (make sure to have a backup first).
Those functions that are pointed out are dependent of jQuery migrate but are already fixed in the latest version of Enfold.
Once you have upgraded to the latest version, you can safely remove the plugin (unless it’s also fixing issues on other plugins).Best regards,
NikkoHi samgrom,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoSeptember 2, 2020 at 10:15 pm in reply to: PHP update crashes the website and new theme update breaks the website #1242917Hi jasonwize,
Can you give us temporary admin and FTP access? so we can check as well and try to fix those issues.
Just post the credentials in private content.Best regards,
NikkoHi minogig,
You’re welcome, we’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi whdsolutions,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoSeptember 2, 2020 at 10:10 pm in reply to: Advanced Layout Editor not working on Product Pages #1242911Hi fityoumeals,
We’re glad to hear that :)
Just let us know if you need further assistance.Best regards,
NikkoHi rsetran,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi m_reiprich,
Thanks for using Enfold and have a great day :)
Best regards,
NikkoHey whdsolutions,
I have checked your site and it has no gap if I inspect it but visually it looks like there’s a gap.
You can see there’s no gap if you’ll remove the parallax behavior, to fix this please use an image with more height as it also becomes a factor.Best regards,
NikkoHi,
I tried to access your site using the link you gave however I’m getting:
403 Error 現在、このページへのアクセスは禁止されています。 サイト管理者の方はページの権限設定等が適切かご確認ください。Please check.
Best regards,
NikkoHey minogig,
Please update your PHP version from 7.2 to 7.3.
Let us know if it helps. :)Best regards,
NikkoHi Jane,
You’re welcome :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi rsetran,
Thanks for giving us admin access. :)
It’s fixed. The cause is caching, after disabling CSS file merging and compression and enabling Delete old CSS and JS files?, save then enabling back CSS file merging and compression it’s not showing the mixed content error anymore.
If it still shows on your end, please try to clear the browser cache.Best regards,
NikkoHi bicounet,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi jasperlemmers,
The speed is actually the same, it depends on how fast you scrolled for example on the top the header is 100% of its height and once you have scrolled down to that full length it’s height is reduced to 50% and the same is true when scrolling up. You can verify this on this js file: enfold > js > avia-snippet-sticky-header.js
Best regards,
NikkoSeptember 2, 2020 at 10:26 am in reply to: Masonry Gallery Pagination does not work (WP 5.5 / E 4.7.6.3) #1242756Hi mtmundarain,
We apologize for the delayed response, we’ll respond to the thread you created.
Best regards,
NikkoHi shedoesitcoaching,
Thanks, please go to Enfold > General Layout > Dimensions (tab) > Maximum Container width set this to a wider value.
Hope it helps :)
@mtmundarain I have responded to your thread and will get back on #2.Best regards,
NikkoSeptember 2, 2020 at 10:18 am in reply to: WooCommerce Hidden Products visibility in Masonry Style #1242751Hi mtmundarain,
We apologize for the delayed response.
1. I have put a product and set its stock quantity to 0 and it does not show however if it’s product visibility is set to hidden, it still appears. We’ll try to check further on this and report bugs to our devs.
2. We’ll also check further on this and get back to you.
3. I checked on your store page multiple times, I didn’t get the same results.
Best regards,
NikkoHi Yogabarnet2018,
You’re still using Enfold 4.5.2, please update your site to the latest version 4.7.6.3
Since Enfold > Theme Updates doesn’t have a registered private token, please generate a token first in Themeforest, please follow the instruction in: https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token
Once it’s done, you need to add the token in the field mentioned. https://kriesi.at/documentation/enfold/theme-registration/#register-my-theme
Once you have done updating the theme, you can also update the WordPress version and that should fix the issue.Best regards,
NikkoHi algkent,
I see, I have removed the extra shortcodes and gutenberg tags in the Allowance for Kids page and it’s showing properly now.
Best regards,
NikkoSeptember 2, 2020 at 9:10 am in reply to: AVIA LAYOUT EDITOR DOES NOT WORL SUDDENLY WITHOUT OUR INTERACTION #1242723Hi Dr. Roman Hummelt,
Just to add on Victoria’s advise please use the latest version of Enfold which is 4.7.6.3.
Best regards,
NikkoHi Guenni007,
Thanks for helping out :)
Best regards,
NikkoHi Jeff,
Thanks for providing the link.
Can you try to disable Jetpack’s lazy loading of images?Best regards,
NikkoHi Kaleidoscope_Advertising_and_Design_Inc,
You can change the top values for different devices:
Ipad Landscape Mode (add this):@media only screen and (max-width:1024px) { #top #main .stretch_full.title_container { top: 147px; } }Ipad Portrait Mode (add this):
@media only screen and (max-width:959px) { #top #main .stretch_full.title_container { top: 122px; } }Mobile Device (add this):
@media only screen and (max-width:767px) { #top #main .stretch_full.title_container { top: 142px; } }Best regards,
Nikko-
This reply was modified 5 years, 5 months ago by
Nikko.
September 2, 2020 at 8:14 am in reply to: Can the phone # be made to work with RingCentral? #1242702Hi Kaleidoscope_Advertising_and_Design_Inc,
It will just display the number plainly.
If you want to make it like a link and dial when using phone, you can add something like:<a href="tel:+123456789012">123456789012</a>Best regards,
NikkoHi brokomnet,
Yes, it’s been added to your site, please check.
Best regards,
Nikko -
This reply was modified 5 years, 5 months ago by
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