Hi vantagepointmg,

Sure, thank you for considering our advice :)

Best regards,
Nikko

Hi Stephen,

Sure, we’ll wait for your feedback.
Here’s another thing that you could also try:
1. Use a Grid Row, delete the 2nd column (by default it has 2 columns)
2. Edit the column (not the grid row) then set the padding to 0.
3. Add the image.

Best regards,
Nikko

Hi vantagepointmg,

The current size of your logo is 1085x510px and it is reduced to 319x150px, unfortunately, the browsers are not good at handling reducing image sizes, I would suggest that you use an image processing software such as photoshop (or anything) to adjust the size to 319x150px then use it to upload. This will give you 2 benefits, first one is sharper image and the second one is performance since image is optimized and smaller in size (faster page load time).

Best regards,
Nikko

Hi Jay Niffley,

Since this is a duplicate post, I’ll be closing the thread.

Best regards,
Nikko

Hi Jarmo,

Yes, you are correct that’s the only thing you need to do.
Let us know if you have any issues with it.

Best regards,
Nikko

Hi Wulius,

Yes, please do the following:
1. Click the image and add a link to it, then paste the image URL (the one you want to appear in the lightbox, you can open a new tab and open Media > Library and copy the URL from there)
2. Switch the mode from Visual to Text and you should see something like this (only for 1 image)

<a href="http://website.com/wp-content/uploads/2020/10/image.jpg"><img class="alignnone size-medium wp-image-965" src="https://website.com/wp-content/uploads/2020/10/image-300x150.jpg" alt="" width="300" height="150" /></a>

3. After the href add a class attribute with a value of lightbox ( class=”lightbox” ) the code should look like this:

<a href="http://website.com/wp-content/uploads/2020/10/image.jpg" class="lightbox"><img class="alignnone size-medium wp-image-965" src="https://website.com/wp-content/uploads/2020/10/image-300x150.jpg" alt="" width="300" height="150" /></a>

4. Repeat these steps on your other images.
Hope it helps :)

Best regards,
Nikko

Hey creativeopole,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hey Zaccc,

Thanks for giving us admin access.
I added a Custom CSS Class to the masonry gallery, I just named it masonry-col-7.
Then in Quick CSS, I added this CSS code:

#top .masonry-col-7 .av-masonry-entry {
    width: 14.2857142%;
}

@media only screen and (max-width:767px) {
    #top .masonry-col-7 .av-masonry-entry {
        width: 100%;
    }
}

If you have another masonry gallery which has 7 columns, just add masonry-col-7 to its Custom CSS Class
Let us know if this helps or if it needs adjustments.

Best regards,
Nikko

Hi edgold,

Please try adding this CSS code as well:

.entry-content-wrapper ul li {
    font-size: 16px;
}

Best regards,
Nikko

Hi Tallnick,

We’re glad to hear that :)
If the question is similar to the topic then we can continue on this thread, otherwise, I would advise creating a new thread.

Best regards,
Nikko

Hi John,

I see, that would make it more complicated since the responsive versions are also in the equation.
I think the easier workaround is to re-upload the video to youtube (if we consider both cost and performance).

Best regards,
Nikko

Hi ingridbrauner,

Thanks for giving us admin access.
I have installed and activated File Manager (WP-Dateimanager) plugin which temporarily fixed the issue (you can deactivate it if you’re not using the Customizer)
Please update your site to the latest version (make sure to have a backup first) and once updated you should be able to use Customizer and totally remove the plugin I installed.

@Silvia we’ll answer you on your thread.

Best regards,
Nikko

Hi Dieter,

You’re still using Enfold 4.3.1, please try to install and activate Enable jQuery Migrate Helper plugin. Once you have updated to the latest version of Enfold (don’t forget to backup) which contains fixes for it, you should be able to remove the plugin without having the theme options issue again.

Best regards,
Nikko

Hi Nad,

You’re welcome. :)
I think the difference is in the page settings (since the method I used should use the default settings).
Anyway, we’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Markus,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko