Viewing 15 posts - 1 through 15 (of 15 total)
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  • #1253154

    I have Enfold Theme Options Not Displaying Correctly problem with both Firefox and Chrome. My example is the Footer theme options. It will display the Default Footer & Socket Settings only. No other options are shown. Please see images below for details. This is a newly created (1 month old) ionos business hosting account.

    Thank you.

    error
    Error
    Firefox
    Chrome

    #1253427

    Hey khonoka,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1253756

    Ok thanks

    #1253797

    Hi khonoka,

    Thanks for giving us admin access.
    The problem was caused by WordPress 5.5 which removed jQuery Migrate, to temporarily fix this I have installed and activated Enable jQuery Migrate Helper plugin.
    I suggest updating from Enfold 4.5.7 to the latest version of Enfold which contains patches for issues caused by WordPress 5.5 (make sure to have a backup first before updating).
    PS. You can remove the plugin once the latest version of Enfold is used.

    Best regards,
    Nikko

    #1253910

    My Theme Options are not shown, neither when I use the menue “Theme Otions” on the top. Save options doesn`t work neither.
    What can I do?

    best regards

    Dieter

    #1253936

    Hi Dieter,

    You’re still using Enfold 4.3.1, please try to install and activate Enable jQuery Migrate Helper plugin. Once you have updated to the latest version of Enfold (don’t forget to backup) which contains fixes for it, you should be able to remove the plugin without having the theme options issue again.

    Best regards,
    Nikko

    #1254269

    Him it works, thanks, but I can´t update the theme on last version. any Idea?
    If I want to use the theme in a further project I would have to buy another licence or can I expand the old one?
    regards
    Dieter

    #1254379

    Hi Dieter,

    The policy is one license per site so if you don’t use it on another site then you can use the same license.
    It’s only the support that you’ll need to extend.
    Since you are using 4.3.1 the theme updates then it should be using an API key to update the theme, however, envato/themeforest has stopped using it and enforces the use of token.
    Please try to use this plugin to update the theme: https://envato.com/market-plugin/
    Let us know if this helps.

    Best regards,
    Nikko

    #1254590

    sorry, plugin works , token ist generated but system doesn’t accept it “The OAuth Personal Token could not be verified”

    #1254613
    This reply has been marked as private.
    #1254624

    Hi herbwood and mery2979,

    Can you try the solution I posted on this thread or Guenni007’s solution (in the same thread)? https://kriesi.at/support/topic/a-bit-urgent-enfold-theme-and-child-theme-update-not-working/#post-1254106
    Hope it helps.

    Best regards,
    Nikko

    #1254683

    I have input a new token, now it works
    I have purhcesed another them but I`m having much problems with it, Is it possible to change my purchase in to Enfold?

    #1254686

    Hi herbwood,

    I’m glad to hear that the token works.
    However I’m not sure what you mean with your question, do you mean you have purchased an item and you want it to change/swap to Enfold? if yes, then I would suggest asking for help with Envato’s support since they handle the sales and everything in themeforest.

    Best regards,
    Nikko

    #1261888
    This reply has been marked as private.
    #1262065

    Hi khonoka,

    Great, I’m glad that you got things back to normal, and that Nikko could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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