Hi yes9310,

Can you try adding this CSS code as well:

#after_submenu .content {
  padding-top: 0;
}

Best regards,
Nikko

Hi Jozef,

Enfold 4.0 uses API key to update and check for theme updates however envato has already closed the use of API key in favor of using tokens, To update I would suggest doing the following (make sure to backup your site first):
Login to ThemeForest and download the Enfold theme.
1. Right-click over the downloaded zip file and extract/unzip it.
2. It should generate a new folder, open it and look for the enfold folder
3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
4. Log in to WordPress as and Admin.
5. Install and activate a maintenance plugin and put your site in Maintenance mode.
6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
7. Click on the ADD NEW button.
8. Click on the UPLOAD THEME button.
9. Click BROWSE and choose enfold.zip file
10. Click the INSTALL NOW button and switch to Enfold or your child theme.
11. Remove the maintenance mode then deactivate and remove the maintenance plugin.
Once update is done, generate an envato token and register your theme so you can check for new updates and update it via theme options, check further information on this here: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Nikko

Hi subnoodle,

Thanks, please provide us with the password as well.

Best regards,
Nikko

Hi brand,

I apologize for my mistake in my previous answer.
The 3 dots are the excerpt and since your post is using Advanced Layout Builder, it can’t fetch any content.
To fix this issue, you’ll need to edit the post then on the upper part of the screen, click Impostazioni schermata (Screen Options) then check Riassunto (Excerpt) (this is done on this site, do this on your other sites). Then scroll at the bottom and you’ll find Riassunto Text Field and put the summary that you want to appear. (I’ve modified one of your posts)

Best regards,
Nikko

Hi awjensen,

Thanks for giving us admin access.
The text was wrapped in a < span > tag when I checked to which has an inline style of color:#000000 (black), I have removed it and it’s showing properly as white.
Let us know if you need further assistance.

Best regards,
Nikko

Hi pathemeforestnet,

You’re welcome, just let us know your feedback here :)

Best regards,
Nikko

Hi Talker77,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi webmanu,

Okay, I’m glad to hear that :)
Have a great day!

Best regards,
Nikko

Hey Uwe_S,

For your site that’s using Enfold 4.2, try to do the following (since envato has already stopped using of API keys in favor of tokens, make sure to have a backup first):
Login to ThemeForest and download the Enfold theme.
1. Right-click over the downloaded zip file and extract/unzip it.
2. It should generate a new folder, open it and look for the enfold folder
3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
4. Log in to WordPress as and Admin.
5. Install and activate a maintenance plugin and put your site in Maintenance mode.
6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
7. Click on the ADD NEW button.
8. Click on the UPLOAD THEME button.
9. Click BROWSE and choose enfold.zip file
10. Click the INSTALL NOW button and switch to Enfold or your child theme.
11. Remove the maintenance mode then deactivate and remove the maintenance plugin.

On your other site (4.7), please generate a token and register the theme, instructions and further information can be found here: https://kriesi.at/documentation/enfold/theme-registration/
And then update it via Theme Options (make sure to backup as well).

Best regards,
Nikko

Hi Talker77,

Please add this CSS code in Quick CSS, just replace the color:

#top .main_color a {
    color: blue;
}

Hope it helps.

Best regards,
Nikko

Hi rasa,

Thanks, I think for some weird reason which I could not find, that page does not work properly.
I tried to recreate it on another page I created and it worked properly (link in private content).

Best regards,
Nikko

Hi awjensen,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi bburzycki,

Can you try to check the error_logs generated and post it here? so we can at least know what’s the cause of the problem.
Can you also tell us the WordPress version and PHP version on your site?
I tried to check on your site but it returns:

Forbidden
You don't have permission to access this resource.Server unable to read htaccess file, denying access to be safe

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Best regards,
Nikko

Hey awjensen,

Can you give us a link to the page mentioned? so we can inspect further.

Best regards,
Nikko

Hi megagigawatt,

Please try to add this CSS code in Quick CSS (located in Enfold > General Styling):

@media only screen and (max-width:767px) {
  .home #main .content.av-content-full {
    padding: 0;
  }
}

Best regards,
Nikko