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Hi,
Thanks for giving us admin access.
I have checked it using this plugin Health Check & Troubleshooting and the problem seems to be caused by the child theme.
If Enfold (parent) theme is activated and same plugins are activated, the images in the slider shows up properly.Best regards,
NikkoHi Daniele,
No, put in your child theme’s functions.php file.
Best regards,
NikkoHi XV,
These image sizes are the ones used by shop_thumbnail, shop_catalog, shop_single, shop_gallery_thumbnail however since you mentioned that removing woocommerce_thumbnail, woocommerce_single, woocommerce_gallery_thumbnail results to shop displaying no images. I would suggest using this plugin: https://wordpress.org/plugins/media-cleaner/ which is recommended to removed unused images.
The plugin also states to have a backup first before using it and also you can check their tutorial: https://meowapps.com/media-cleaner-tutorial/
And the reason for many image sizes is page speed/performance however the downside of this is eats a lot of storage space.Best regards,
NikkoHi Danny,
I see, please replace the codes I gave with the following:
For search results page:
function exclude_pages_from_search($query) { if ( $query->is_main_query() && is_search() && !is_admin() ) { $query->set( 'post_type', 'post' ); } return $query; } add_filter( 'pre_get_posts','exclude_pages_from_search' );For dropdown search result:
function avf_modify_ajax_search_query($search_parameters) { if ( !is_admin() ) { parse_str($search_parameters, $params); $params['post_type'] = 'post'; $search_parameters = http_build_query($params); } return $search_parameters; } add_filter('avf_ajax_search_query', 'avf_modify_ajax_search_query', 10, 1);Best regards,
NikkoHi teamvelocitymarketing,
It’s in portfolio.php line 1075:
$output .= ! empty( $excerpt ) ? "<div class='grid-entry-excerpt entry-content' ".avia_markup_helper(array('context'=>'entry_content','echo'=>false, 'id'=>$the_id, 'custom_markup'=>$custom_markup)).">".$excerpt."</div>" : '';replace it with:
$output .= ! empty( $excerpt ) ? "<div class='grid-entry-excerpt entry-content' ".avia_markup_helper(array('context'=>'entry_content','echo'=>false, 'id'=>$the_id, 'custom_markup'=>$custom_markup)).">".do_shortcode($excerpt)."</div>" : '';Best regards,
NikkoJanuary 13, 2021 at 8:10 am in reply to: CSS code to add a background color to a special heading element #1272056Hi RosannaK,
I have removed the spacers and replaced it with border of the same color, I replaced this code:
#top .my-product-title { background-color: blue; }With:
#top .my-product-title { background-color: blue; border-top: 1px solid #ddb72c; border-bottom: 1px solid #ddb72c; margin: 30px 0 !important; padding: 30px 0 !important; }However with the blue background color, the border does not look visible, I would suggest changing the background color from blue to another one.
Best regards,
NikkoJanuary 13, 2021 at 7:31 am in reply to: Avia Layout Builder not saving changes anymore after WordPress update #1272049Hi Catelijne,
The temporary solution should fix any js issues which is caused by WordPress 5.6 changes.
If you purchase the Enfold in themeforest you can do the following to update the site to the latest version (this manual process is due to Enfold 4.4.1 using API keys however Envato has transitioned to using tokens):
Backup your site:
– Site Backup: https://kriesi.at/documentation/enfold/backup-wordpress-site/
– Theme Settings Backup: https://kriesi.at/documentation/enfold/backup-theme-settings/
Then do the following steps:
1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
2. It should generate a new folder, open it and look for the enfold folder
3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
4. Log in to WordPress as and Admin.
5. Install and activate a maintenance plugin and put your site in Maintenance mode.
6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
7. Click on the ADD NEW button.
8. Click on the UPLOAD THEME button.
9. Click BROWSE and choose enfold.zip file
10. Click the INSTALL NOW button and switch to Enfold or your child theme.
11. Remove the maintenance mode then deactivate and remove the maintenance plugin.Register the theme by following the instructions in https://kriesi.at/documentation/enfold/theme-registration/
Once this is done, the next time you update, you’ll only need to go to Enfold > Theme Updates and click on the Update button.Best regards,
NikkoHi mosaic,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoJanuary 13, 2021 at 7:21 am in reply to: .avia-slideshow-inner height arbitrarily large on page load #1272043Hi flfeadmin,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!
Best regards,
NikkoHi Justine,
You’re welcome :)
I would suggest flushing out the cache next time when something like this happens.
This is not a usual case so I think there’s a low chance of this happening again.
Also, you can just open a thread here if you need help :)Best regards,
NikkoHi Robyone925,
Please try to change width and max-width from 80% to greater than 90%.
The default size is 85%, however, the lesser the value the lesser the width which makes the logo move to the right and search icon to the left.
Setting it higher to 90% would move the logo to the left and search icon to the right.Best regards,
NikkoHi Daniele,
Try this one:
add_filter("avf_jpeg_quality", "avf_set_quality_mod", 9999, 1); add_filter("avf_wp_editor_set_quality", "avf_set_quality_mod", 9999, 1); function avf_set_quality_mod($quality) { $quality = 65; // compression level what you like in percent return $quality; }Best regards,
NikkoHi katharina_stelzer,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!2Best regards,
NikkoHi Sylvie,
Try adding this CSS code in Enfold > General Styling > Quick CSS:
#top .av_header_transparency #header_meta, #top .av_header_with_border.av_header_transparency #header_main { border: none; }Hope it helps.
Best regards,
NikkoHi Triumpha,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi katharina_stelzer,
The popup window is still there but it may not be needed anymore since I can see the link.
You’ll need to adjust the size of masonry since it’s the one active on the page, then regenerate it.Best regards,
NikkoHi XV,
Yes, those 3 image sizes aren’t used by Enfold.
Best regards,
NikkoJanuary 12, 2021 at 11:56 am in reply to: Increase size of "quantity" field Woocommerce product #1271843Hi G,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi mosaic,
I have added this CSS code in Quick CSS, located in Enfold > General Styling:
#top .av_toggle_section .wp-caption + br { display: none; }Let us know if you need further assistance.
Best regards,
NikkoHi katharina_stelzer,
I believe the credentials you provided is for the login form but I could not get into the form since this popup window appears: https://imgur.com/SFe3HHw
Best regards,
NikkoJanuary 12, 2021 at 11:13 am in reply to: Increase size of "quantity" field Woocommerce product #1271821Hi G,
I have checked the link you gave and I don’t see anything moved below.
Does it get restored if you remove the code I gave?
If yes, try to use a different width value, the default value is 43px, so try to use a larger value but less than 80px.
Hope this helps.Best regards,
NikkoHi studiono,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Rhodo,
Rhodo, please try the solution posted by Guenni007 in this thread: https://kriesi.at/support/topic/media-upload-and-enfolds-thumbnail-sizes/#post-1270140
Hope it helps.Best regards,
NikkoHi daves1997,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoJanuary 12, 2021 at 11:01 am in reply to: Increase size of "quantity" field Woocommerce product #1271812Hi G,
Try adding this CSS code in Enfold > General Styling > Quick CSS:
#top .quantity input.qty { width: 80px !important; }Best regards,
NikkoJanuary 12, 2021 at 10:57 am in reply to: Avia Layout Builder not saving changes anymore after WordPress update #1271810Hey Catelijne Muller,
Thanks for contacting us!
Enfold 4.4.1 is not compatible with the latest version of WordPress.
As a temporary solution please try to install and activate Enable jQuery Migrate Helper plugin, then set the jQuery version to 1.12.4 in the plugin options.
The best option is to update Enfold to the latest version however you can only get that from the themeforest account used to purchase Enfold.Best regards,
NikkoHi Robyone925,
Thanks, can you try adding this CSS code in Enfold > General Styling > Quick CSS:
@media only screen and (max-width:767px) { .responsive #top #wrap_all .av-logo-container .logo a img { max-height: 80px !important; } .responsive #top #wrap_all .av-logo-container { width: 90%; max-width: 90%; } }Best regards,
NikkoHi gattringerot,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi jnightingale,
Thanks for giving us admin access.
The problem seems to be caused by caching, it’s fixed now.
Please review your site.Best regards,
NikkoJanuary 12, 2021 at 10:32 am in reply to: I have set a different logo for mobile phones, but it is not clickable anymore #1271798Hi donkrisho,
Can you try to apply it to the anchor tag instead of the .logo, you can try to use this code:
@media only screen and (max-width: 767px) { .logo a { content: url(“LINK-TO-MY-LOGO”); object-fit: scale-down; width: 150px; height: auto; } }Hope it helps.
Best regards,
Nikko -
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