Forum Replies Created

Viewing 30 posts - 6,631 through 6,660 (of 25,536 total)
  • Author
    Posts
  • in reply to: Show portfolio description in the frontend #1274965

    Hi mai,

    Unfortunately, there’s no option to show the Portfolio Category Description only the Portfolio names.
    You would need to tweak the Portfolio Grid’s code in order to add this, unfortunately, tweaking it is outside the scope of our support.
    If you are interested with tweaking it, please read our documentation: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

    Best regards,
    Nikko

    Hey mai,

    Can you try to go to Enfold > Performance, then set the following settings:
    CSS file merging and compression: Disable – no CSS file merging and compression
    Javascript file merging and compression: Disable – no Javascript file merging and compression
    Disabling of template builder elements: Always load all elements
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Template Pricing for a quick fix on my website. #1274954

    Hi Bruno Rodrigues,

    Thanks for contacting us!
    Can you tell us first what version of Enfold you’re currently using?
    Also include PHP version and WordPress version.

    Best regards,
    Nikko

    in reply to: Mobile Menu not showing #1274952

    Hi ecorn0103,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Hamburger Menu is blank #1274950

    Hi David,

    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Custom code Contact Form #1274948

    Hi PIT,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great weekend!

    Best regards,
    Nikko

    in reply to: Backend Menu Drag&Drop broken #1274946

    Hi Felix,

    Thanks for giving us admin access.
    I apologize I was assuming that it was not draggable but it seems you were only referring to the CSS.
    I believe that is an intended css behavior to help visually see where the list item will be moved, is this somehow causing any issues on your end?
    The css can be found in enfold > framework > css > avia_admin.css line 1536-1541

    Best regards,
    Nikko

    in reply to: Sidebar sticky not working #1274941

    Hi Clément,

    Can you try this code instead:

    function custom_sticky_script(){
    ?>
    <script>
    (function ($) {
        var $sticky = $('#top .inner_sidebar');
        var $sidebar = $('#top .sidebar');
        var topPadding = $('#header_main').outerHeight();
        var start = $sticky.offset().top - topPadding;
        var stop = $('#footer').offset().top - $sticky.outerHeight() - topPadding - 20;
        var top = $('#main .container_wrap_first .container').outerHeight() - $sticky.outerHeight() - 20;
        var width = $sticky.outerWidth();
    
        $(window).scroll(function (e) {
            var scrollTop = $(this).scrollTop();
            if (scrollTop > start ) {
                $sticky.css({ 'position': 'fixed', 'width': width + 'px'});
                if (scrollTop > stop) {
                    $sticky.css({position: 'absolute', 'top': top});
                    $sidebar.css({overflow: 'visible'});
                } else {
                    $sticky.css({position: 'fixed', 'top': (topPadding - 20) + 'px'});
                }
            } else {
                $sticky.css({ 'position': 'static', 'top': '0'});
                $sidebar.css({overflow: 'hidden'});
            }
        });
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'custom_sticky_script');

    Best regards,
    Nikko

    in reply to: Website nach Links gerutscht #1274934

    Hi lauragrashoff,

    Thanks for giving us admin access.
    For some reason, the Maximum container width value isn’t fetched, I have instead added this CSS code in Quick CSS:

    #top .container {
      max-width: 100%;
    }

    Best regards,
    Nikko

    in reply to: Remove image title on mouse hover #1274933

    Hi EWAKOPI,

    Thanks, the reason why it’s not working is because the child theme needs to be activated.
    However, when I tried to activate the child theme and import the parent settings, some parts of the site are not correct so I have to activate back the parent theme.
    Then I installed and activated this plugin: Insert Headers and Footers, then in the for the Scripts in Footer I put this code:

    <script>
    (function () {
        function removeTitle(el) {
            el.removeAttribute('title');
        }
    
        const items = document.querySelectorAll('#top .isotope-item');
        const containers = document.querySelectorAll('#top .isotope-item .av-masonry-image-container');
        
        items.forEach(removeTitle);
        containers.forEach(removeTitle);
    })();    
    </script>

    Please review your site.

    Best regards,
    Nikko

    in reply to: Problems with making the design responsive #1274932

    Hi Britte,

    We’re glad that it helped.
    It seems you have forgotten to include the screenshot.

    Best regards,
    Nikko

    in reply to: MODIFICATIONS NOT POSSIBLE ON PAGE #1274931

    Hi Lamy,

    What do you mean by screen? do you mean a screenshot or a template?

    Best regards,
    Nikko

    in reply to: Problems with making the design responsive #1274775

    Hi Britte,

    Can you try to check this on desktop and use device mode and select a mobile device to emulate?
    You can get further information here: https://developers.google.com/web/tools/chrome-devtools/device-mode/
    Once done, try to inspect on the elements to know if the CSS code is being fetched or being overridden.

    Best regards,
    Nikko

    in reply to: Custom code Contact Form #1274771

    Hi PIT,

    Thanks, I have added this CSS code in your site:

    #top .ar5 {
        width: 100% !important;
    }
    
    #top .ar5 .arformSUBSCR_1610900658304 {
        background-color: transparent;
    }
    
    #top .ar5 form {
        padding: 0 !important;
        margin: -15px 0 0 !important;
    }
    
    #top .ar5 form > .form-group:nth-child(5),
    #top .ar5 form > .form-group:nth-child(6) {
        float: left;
        width: 49.5%;
    }
    
    #top .ar5 form > .form-group:nth-child(6) {
        margin-left: 1%;
    }
    
    #top .ar5 form > p:nth-child(7) {
        clear: both;
    }
    
    #top .ar5 label {
        color: #666666;
        font-size: 13px;
        display: block;
        float: none;
        margin-bottom: 7px;
        line-height: 1.7;
    }
    
    #top .ar5 .form-control {
        border: 1px solid #e1e1e1;
        padding: 13px;
        height: auto;
        line-height: normal;
        background-color: #fcfcfc !important;
        border-radius: 2px;
        font-size: 13px;
    }
    
    #top .ar5 .form-group .text-center {
        text-align: left;
    }
    
    #top .ar5 .form-group .btn {
        width: auto !important;
        margin: 0;
        padding: 16px 20px;
        border-radius: 2px;
        font-size: 12px !important;
        min-width: 142px;
        outline: none;
    }

    Best regards,
    Nikko

    in reply to: Website nach Links gerutscht #1274762

    Hi lauragrashoff,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: The grid with products does not work pagination #1274760

    Hi barra,

    You’re welcome, we’re glad that we could help :)
    It will be fixed on the next release of Enfold which would most likely be released by the end of the month.

    Best regards,
    Nikko

    in reply to: Remove image title on mouse hover #1274759

    Hi EWAKOPI,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    Hi Audrey,

    You’re welcome and we’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Sidebar sticky not working #1274639

    Hi Clément,

    Please try the Mike’s solution posted on this thread: https://kriesi.at/support/topic/sidebar-soll-mit-fliesen/
    In the code, there’s:

    var $sticky = $('#top.single-post .inner_sidebar.extralight-border');

    Try to replace it with:

    var $sticky = $('#top .inner_sidebar');

    Best regards,
    Nikko

    in reply to: Problems with making the design responsive #1274638

    Hi Britte782,

    This code only works for mobile but not on tablet:

    @media only screen and (max-width: 767px) {}

    For tablet if it’s portrait, you can use 959px, or 1024px for landscape.
    For the padding issue, I believe the reason it does not appear to work is because containers for mobile has a width and max-width of 85%:

    .responsive #top #wrap_all .container {
        width: 85%;
        max-width: 85%;
        margin: 0 auto;
        padding-left: 0;
        padding-right: 0;
        float: none;
    }

    Try changing them to 100%.

    Best regards,
    Nikko

    in reply to: Backend Menu Drag&Drop broken #1274637

    Hi Felix,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Portfolio Switch Grid/Listing #1274635

    Hi Majjo,

    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: some projects missing from side navigation #1274634

    Hi Nancy,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Masonry Grid has stopped working #1274632

    Hi DWNY,

    Can you try to follow the first half of Rikard’s instruction on this thread (jQuery Migrate part): https://kriesi.at/support/topic/problems-after-updating-to-wordpress-5-6-read-this-first/
    Hope it helps.

    Best regards,
    Nikko

    Hi mattamusic,

    Please try follow the procedure:

    Backup your site:
    – Site Backup: https://kriesi.at/documentation/enfold/backup-wordpress-site/
    – Theme Settings Backup: https://kriesi.at/documentation/enfold/backup-theme-settings/

    Then do the following steps:
    1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
    2. It should generate a new folder, open it and look for the enfold folder
    3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
    4. Log in to WordPress as and Admin.
    5. Install and activate a maintenance plugin and put your site in Maintenance mode.
    6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
    7. Click on the ADD NEW button.
    8. Click on the UPLOAD THEME button.
    9. Click BROWSE and choose enfold.zip file
    10. Click the INSTALL NOW button and switch to Enfold or your child theme.
    11. Remove the maintenance mode then deactivate and remove the maintenance plugin.

    Register the theme by following the instructions in https://kriesi.at/documentation/enfold/theme-registration/
    Once this is done, the next time you update, you’ll only need to go to Enfold > Theme Updates and click on the Update button.

    Best regards,
    Nikko

    in reply to: Website nach Links gerutscht #1274630

    Hi lauragrashoff,

    Please go to Enfold > General Layout > Dimensions (tab) > Maximum Container width set this to a wider width.
    Also try using a GridRow since it spans 100% of the width instead and not bound the the container width set.

    Best regards,
    Nikko

    in reply to: Remove image title on mouse hover #1274629

    Hey EWAKOPI,

    Can you try adding this code in your child theme’s functions.php (at the bottom):

    function remove_title(){
    ?>
    <script>
        (function () {
        jQuery(document).ready(function ($) {
            $('#top .isotope-item').removeAttr('title');
            $('#top .isotope-item .av-masonry-image-container').removeAttr('title');
        });
    })();    
    </script>
    <?php
    }
    
    add_action('wp_footer', 'remove_title');

    Best regards,
    Nikko

    Hi threemarketinginc,

    Thanks for giving us admin access.
    The logo and favicon are causing mixed content issues and though I tried to fix it, it seems the image itself is not existing, please see the links in private content.
    Please try to update them.
    Also, I have updated your Enfold version from 4.7.3 to 4.7.6.4.
    Can try to clear your browser cache on firefox then check again?

    Best regards,
    Nikko

    Hi Audrey,

    Sure, I have added the image in the featured image of the product itself.
    Please review your site.

    Best regards,
    Nikko

    in reply to: how to attach a file in contact form #1274618

    Hi jordip,

    Enfold Contact Form is only used for basic operations, since you need to have a feature to upload files, I would suggest using third party plugins which has this feature, you can try to use Contact Form 7 which is a free, flexible and robust plugin when it comes to form, there are also freemium and paid plugins which has a better gui.

    Best regards,
    Nikko

Viewing 30 posts - 6,631 through 6,660 (of 25,536 total)