Hi Julien,

Can you give us a link to one of your category pages? you can post the link in private content so it can’t be seen by the public.
The default category page should have a Category Name on top just like: https://kriesi.at/themes/enfold-2017/product-category/graphics/

Best regards,
Nikko

Hi Dave,

We have no setting for that, however, you can add this code in functions.php:

function nofollow_links() {
?>
<script>
(function ($) {
    $(document).ready (function () {
        var url = new RegExp(location.host);

        $('#top .a').each(function () {
            if( ! url.test($(this).attr('href')) ) {
                $(this).attr('rel', 'nofollow');
            }
        });
    });
}) (jQuery);
</script>
<?php
}
add_action ('wp_footer', 'nofollow_links');

this script should check all the links and if it’s an external link it will add the nofollow to the link.

Best regards,
Nikko

Hi DeMamp,

Thanks for providing the code that you tried.
The last one should work, can you give us a link to your site? (you can put it in private content) so we can try to inspect why it’s not working.

Best regards,
Nikko

Hi BenRi,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hey espressotech,

You can use Captcha to block it: https://kriesi.at/documentation/enfold/contact-form/#how-captcha-works
I would suggest trying to use a Numeric Captcha first then observe for few days, if that doesn’t work, try using Google reCaptcha which you can also use on top of Enfold’s Contact Form.

Best regards,
Nikko

Hi BenRi,

Thanks for giving us admin access.
I could see this error in the web console:

Uncaught TypeError: this._addClass is not a function

which is caused by this plugin: mobile.de Plugin
To fix this temporarily I have installed and activated jQuery Migrate Helper plugin in your site and set it’s jQuery version to Legacy 1.12.4-wp.
Once mobile.de Plugin updates is available and you have made the update, try to disable jQuery Migrate Helper plugin, if all is good then you can delete the plugin.

Best regards,
Nikko

Hi wester_brad,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi spamp,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi marko7,

Thanks for giving us admin access.
Have you already made a backup of your site? and can we try to update your theme?

Best regards,
Nikko

Hi Audrey,

We’re happy to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi markacramer,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi mai,

To be honest there’s no issue similar to this and it’s pretty difficult to provide any solutions since we could not reproduce the issue on our end.
If you could give us instructions on how we can reproduce this issue then we could try to provide fix for you otherwise we would really need to have a staging site that we could investigate.

Best regards,
Nikko

Hi Andy,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi mai,

Yes, that’s correct.
As for the boxes, I was expecting it would say something like it was disabled and change its setting in Enfold > Performance, this is the case on some servers where Load only used elements do not work properly, and to fix that, you just need to set it to Always load all elements
However, since that’s not the case on your end, when it comes to issues with links, refreshing the links work in most cases.
I tried to look up for similar issues but I could find none, that’s why we would need to have a staging site where can do further investigation on what’s causing this issue.

Best regards,
Nikko

Hi mai,

Can you try to refresh the permalinks?
If that still doesn’t work, since the most possible fix to the issue does not seem to work on your end and though we understand that you are not allowed to provide login data for your live site but since we could not replicate the issue and we have nothing in which we can work on to try to resolve this issue it becomes really difficult, we would like to request for you (or someone from your team who has authority to do so) setup a staging site for us, so we can look further into this.

Best regards,
Nikko