Forum Replies Created
-
AuthorPosts
-
Hi sifupeter,
Thanks for giving us admin access and we apologize for the delayed response.
I have checked on it seems to work properly unless Use the advance layout editor to build your own blog layout (simply edit the page you have chosen in Enfold->Theme Options as a blog page) is set and the Blog Posts element is used.
Did you made any modification on the theme? if none is made, would it be okay if we re-install Enfold?Best regards,
NikkoFebruary 12, 2021 at 4:24 pm in reply to: Contact form doesn't work and not able to change email in user profile #1280092Hi Dana,
Sure, we’ll leave this thread open then :)
Best regards,
NikkoHi René,
We apologize for the inconvenience we’ll be closing this thread then.
Thanks for using Enfold and have a great day!Best regards,
NikkoHi baiker,
Can you try adding this code at the bottom of functions.php:
function mygallery_thumbnails(){ ?> <script> (function() { const thumbnails = document.querySelectorAll('.avia-gallery-thumb a'); thumbnails.forEach(el => { const width = parseFloat(el.getBoundingClientRect().width) * 0.84; el.style.height = width + 'px'; }); })(); </script> <?php } add_action('wp_footer', 'mygallery_thumbnails');The code will basically get the width of the thumbnails and adjust the height with respect to the width of the thumbnails to remove those extra spaces below.
Let us know if this helps.Best regards,
NikkoFebruary 12, 2021 at 11:19 am in reply to: Contact form doesn't work and not able to change email in user profile #1279955Hi Marketgnific,
Is everything working properly now on your end?
Just let us know if you need further assistance on this topic or if we can close the thread. :)Best regards,
NikkoHi Mike Watson,
We’re happy to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Ivan,
The email is only forwarded to your email and not stored anywhere.
As for spam, please use captcha: https://kriesi.at/documentation/enfold/contact-form/#what-is-captcha
Hope this helps.Best regards,
NikkoHi Nathan,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Nathan,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoFebruary 12, 2021 at 11:12 am in reply to: Not all images uploaded to Tab section element not showing on website #1279940Hi Nathan,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHey Junms1,
Can you try adding this CSS code in Enfold > General Styling > Quick CSS:
#top .avia-icongrid-borders-between li .avia-icongrid-wrapper > article { z-index: 10; }Let us know if this helps.
Best regards,
NikkoFebruary 12, 2021 at 11:10 am in reply to: YouTube videos showing differently on the same screen #1279938Hi trexperts,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoFebruary 12, 2021 at 11:10 am in reply to: Slider/portfolio grid not working after upgrading WordPress to 5.6.1 #1279936Hi Yukun,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Darren,
Thanks for contacting us!
It seems you are still using Enfold 3.4.7 and have WordPress to 5.4.1 which is incompatible.
Please update it to the latest version of Enfold (4.7.6.4) but first, backup your site:
– Site Backup: https://kriesi.at/documentation/enfold/backup-wordpress-site/
– Theme Settings Backup: https://kriesi.at/documentation/enfold/backup-theme-settings/Then do the following steps:
1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
2. It should generate a new folder, open it and look for the enfold folder
3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
4. Log in to WordPress as and Admin.
5. Install and activate a maintenance plugin and put your site in Maintenance mode.
6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
7. Click on the ADD NEW button.
8. Click on the UPLOAD THEME button.
9. Click BROWSE and choose enfold.zip file
10. Click the INSTALL NOW button and switch to Enfold or your child theme.
11. Remove the maintenance mode then deactivate and remove the maintenance plugin.Register the theme by following the instructions in https://kriesi.at/documentation/enfold/theme-registration/
Once this is done, the next time you update, you’ll only need to go to Enfold > Theme Updates and click on the Update button.Best regards,
NikkoHi mattb1169,
Thanks for giving us admin access.
This is now fixed, the cause of the issue is this CSS code that was unclosed:#top .av-submenu-container { font-size: 14px;The Maximum Container Width in General Layout wasn’t taking effect, after closing the code (I also removed the code I gave since it’s not necessary), it worked properly.
Best regards,
NikkoFebruary 11, 2021 at 4:59 pm in reply to: Web Font Icons are being blocked when CDN is enabled #1279807Hi zebravision,
You have mentioned in the other thread that it is resolved: https://kriesi.at/support/topic/fonts-and-fontawesome-icons-are-not-loading/
Let us know if you need further assistance.Best regards,
NikkoHi odiyuda,
The theme is now updated.
Please review your site.Best regards,
NikkoHi jcreklamy,
We’re glad to hear that :)
Just let us know if you need further assistance related to this issue.Best regards,
NikkoHi drkpi,
I’m not really sure what you mean by the first statement, can you give us steps on how we can see the issue?
As for the slow page load, can you give us again temporary admin access? so we can check on it again.Best regards,
NikkoHi troupdim,
1. I have inspected the site and the Dark Transparent color scheme is still taking effect, please change it to default. Also, the CSS code isn’t fetched. You can see this if you inspect over the input/text field.
2. Unfortunately, there’s no option for this, so the only way is to tweak a core js file which is outside the scope of our support.
Best regards,
NikkoHi gugler,
Can you try to update your child theme’s header.php file? so it’s updated and make sure no functionality is disabled.
Also enable both shrinking and sticky header then use this php code instead in your child theme’s functions.php file:add_filter('avf_header_setting_filter', 'avf_header_setting_filter_mod', 50, 1); function avf_header_setting_filter_mod($header_settings) { if ( is_front_page() ) { $header_settings['header_sticky'] = 'disabled'; $header_settings['header_shrinking'] = 'disabled'; } return $header_settings; }Best regards,
NikkoHi Khan,
Thanks, we checked on your site and it seems One Page Agency does look fine except for some images missing, also when you try to import Enfold 2017, it would use settings for Enfold 2017 but when you import One Page Agency it will use as well it’s setting, therefore, the layout would have a bit of change to the Enfold 2017 pages.
The problem on your site is that images are blocked from being imported or just timed out before images are imported.
Can you try to increase Max input time? (you can ask your hosting provider to do this for you)Best regards,
NikkoHi jcreklamy,
We’re glad we could help.
It was missing element-templates.class.php in avia-template-builder folder.
This will be fixed in the next update so you won’t need to modify anything. :)Best regards,
NikkoHi zebravision,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi DeMamp,
No worries, we’re just happy that this is already fixed on your site and we are able to help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi eleonorabienno,
Let us know if you need further assistance.
@thinkjarvis thanks so much for helping out :)
Best regards,
NikkoHi jcreklamy,
Thanks for giving us FTP access.
This is now fixed.
I have added this CSS code in Quick CSS as well:#top .pagination-portfolio .pagination { padding: 10px 10px 0; } #top .pagination-portfolio .pagination .current { color: #333; }Let us know if you need further assistance.
Best regards,
NikkoHi Justine,
I believe it’s just some setting that causes conflict but it may take time to find out which setting it is.
Try to explore another caching plugin that would work properly on your site.Best regards,
NikkoHi jcreklamy,
I apologize for the inconvenience since we also have to go through the queries.
Here’s the original files:
– config-templatebuilder > avia-shortcodes > portfolio > portfolio.php: https://pastebin.com/pYze2Nnm
– tag.php: https://pastebin.com/YBnrA59g
– taxonomy-portolio_entries.php: https://pastebin.com/L83E1YEe
Also, can you give us FTP access? so we can apply the solution on your site, see the issues and try to patch it.Best regards,
NikkoHi DeMamp,
No worries :)
It’s better actually if you have separate threads for each issue than bundling in just one thread (so anyone who has same issues can easily follow).
As for the shopping cart, you can change this in Enfold > Shop Options > Header Shopping Cart Icon set this to Always Display attached to the menuBest regards,
Nikko -
AuthorPosts
