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Viewing 30 posts - 6,091 through 6,120 (of 25,536 total)
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  • in reply to: Mobile menu not working #1287376

    Hi caw67,

    The bug in Enfold 4.7.6.4 mobile menu (only on alternate menu) is already fixed in Enfold 4.8.
    We will be closing this thread.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Woocommerce Checkout Double Fields #1287375

    Hi tb002,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    Hi Annika,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Updating Enfold causing critical error #1287368

    Hi lovelyjubbly,

    The private content is located below the area where you typically write your response (please see below)

    Best regards,
    Nikko

    in reply to: Portfolio Item not showing in Ajax #1287366

    Hi lecoanetdesign,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Hexagon icon list #1287363

    Hi tokenofhon,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Contact Form Not Working #1287362

    Hey futureworksgabor,

    Try to use WP SMTP Plugin then use the Office 365 SMTP Settings:
    https://wpforms.com/docs/how-to-set-up-smtp-using-the-wp-mail-smtp-plugin/#office-365-smtp-settings
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Banner overlay on header #1287360

    Hi Stefan,

    It can be done with CSS, however we would need a link to the page where you’d like to apply this.

    Best regards,
    Nikko

    in reply to: Page speed optimization #1287358
    in reply to: Contact Form Not Working #1287355

    Hi samdive,

    We’re glad to hear that and thanks for sharing the solution that worked for you. :)


    @futureworksgabor
    please try using WP SMTP plugin as well.

    Best regards,
    Nikko

    in reply to: Tabs on mobile devices #1287353

    Hi fkm,

    Can you try adding this CSS code in Enfold > General Styling > Quick CSS:

    @media only screen and (max-width:767px) {
      .responsive #top .main_color .tabcontainer .active_tab {
        background-color: #1a1a18 !important;
      }
    
      .responsive #top .tabcontainer .tab {
        background-color: #ccc !important;
        border-top: 1px solid #000 !important;
      }
    }

    Hope this helps.

    Best regards,
    Nikko

    in reply to: Advanced Layer Slider not showing (random) #1287350

    Hi troyeccles,

    Thanks for giving us admin access.
    I tried to refresh the page multiple times but the slider always appear on my end.
    If the slider disappears again, can you try to right-click on any part of your site, select Inspect Element then click Console (tab) then take a screenshot and post it here (or you can put it in private content)

    Best regards,
    Nikko

    Hi Pete,

    We’re glad to hear that :)
    And thanks for sharing the fix.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: shortcodes not precessing #1287346

    Hi backfolder,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Masonry Gallery's Caption animation on mobile #1287343

    Hi Osmar,

    Can you try adding this CSS code in Enfold > General Styling > Quick CSS:

    #top .av-masonry-gallery .av-inner-masonry-content {
        opacity: 0;
        filter: alpha(opacity=0);
    }
    
    #top .av-masonry-gallery .av-masonry-entry:hover .av-inner-masonry-content,
    #top .av-masonry-gallery .av-masonry-entry:active .av-inner-masonry-content {
        opacity: 1;
        filter: alpha(opacity=100);
    }

    Hope this helps.

    Best regards,
    Nikko

    in reply to: Go to next slide after finishing video in LayerSlider #1287336

    Hi KeesKaas,

    Unfortunately, this is a limitation to layerslider so the only workaround is the one you used on your slider setup.

    Best regards,
    Nikko

    in reply to: Error al mostrar los productos en las Categorías #1287324

    Hi CarlosAlvarezBaena,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    Hi jordip,

    Please try the solutions and hooks used in this stackoverflow thread: https://stackoverflow.com/questions/54815217/issue-preloading-css-on-wordpress-site
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Masonry Galerie #1287321

    Hi Esther,

    We apologize for the delayed response.
    Can you give us more context on this? maybe give us some steps to reproduce the things mentioned and maybe a screenshot showing the difference in output.

    Best regards,
    Nikko

    in reply to: Can't center align SOCIAL ICONS on socket area #1287319

    Hi H,

    Please check if some selectors are not closed or maybe invalid which causes the issue since the code should only affect spacing.

    Best regards,
    Nikko

    in reply to: tags added in #1287318

    Hi laptophobo,

    You’re welcome :)
    This should be fixed on the next update.

    Best regards,
    Nikko

    in reply to: na.woocommerce-pagination #1287302

    Hi Presumebox,

    I agree, however the change can’t be done in Enfold but in Woocommerce plugin, fortunately they have a hook which we can use.
    I have modified it on your site.

    function myshop_archive_description() {
    	echo '<!– wp:separator {"color":"col_#ffffff","className":"is-style-wide"} –>';
    	echo '<hr class="wp-block-separator has-text-color has-background has-col-ffffff-background-color has-col-ffffff-color is-style-wide"/>';
    	echo '<!– /wp:separator –>';
    	
    	echo '<!– wp:heading {"textAlign":"center","level":4,"fontSize":"fs24px"} –>';
    	echo '<h4 class="has-text-align-center has-fs-24-px-font-size"><span style="text-decoration: underline;">FILTRO DE PRODUCTOS</span></h4>';
    	echo '<!– /wp:heading –>';
    	
    	echo '<!– wp:paragraph {"align":"center","fontSize":"fs18px"} –>';
    	echo '<p class="has-text-align-center has-fs-18-px-font-size">A continuación dispone de un filtro para encontrar el Queso que mas se ajuste a sus preferencias.</p>';
    	echo '<!– /wp:paragraph –>';
    	
    	echo '<!– wp:separator {"color":"col_#f8f8f8","className":"is-style-wide"} –>';
    	echo '<hr class="wp-block-separator has-text-color has-background has-col-f-8-f-8-f-8-background-color has-col-f-8-f-8-f-8-color is-style-wide"/>';
    	echo '<!– /wp:separator –>';
    	
    	    echo '<!– wp:columns {"textColor":"col_#719430","style":{"color":{"gradient":"radial-gradient(rgb(255,255,255) 76%,rgb(211,224,234) 100%)"}}} –>';
        echo '<div class="wp-block-columns has-col-719430-color has-text-color has-background" style="background:radial-gradient(rgb(255,255,255) 76%,rgb(211,224,234) 100%)"><!– wp:column –>';
        echo '<div class="wp-block-column"><!– wp:shortcode –>';
        echo do_shortcode("[av_sidebar widget_area='Displayed Everywhere' av_uid='av-4eq8ao']");
        echo '<!– /wp:shortcode –></div>';
        echo '<!– /wp:column –>';
    
        echo '<!– wp:column –>';
        echo '<div class="wp-block-column"><!– wp:shortcode –>';
        echo do_shortcode("[av_sidebar widget_area='Shop Overview Page' av_uid='av-b6dg0']");
        echo '<!– /wp:shortcode –></div>';
        echo '<!– /wp:column –>';
    
        echo '<!– wp:column –>';
        echo '<div class="wp-block-column"><!– wp:shortcode –>';
        echo do_shortcode("[av_sidebar widget_area='BUSCAR PRODUCTO' av_uid='av-3ldrw0']");
        echo '<!– /wp:shortcode –></div>';
        echo '<!– /wp:column –></div>';
        echo '<!– /wp:columns –>';
    
        echo '<!– wp:separator {"color":"col_#f8f8f8","className":"is-style-wide"} –>';
        echo '<hr class="wp-block-separator has-text-color has-background has-col-f-8-f-8-f-8-background-color has-col-f-8-f-8-f-8-color is-style-wide"/>';
        echo '<!– /wp:separator –>';
    
        echo '<!– wp:heading {"textAlign":"center","textColor":"col_#000000"} –>';
        echo '<h2 class="has-text-align-center has-col-000000-color has-text-color"><span style="color:#52a4c7" class="has-inline-color"><span style="text-decoration: underline;">LA DESPENSA DE QUESOS CAMPOREAL</span></span><span class="has-inline-color has-col-719430-color"> </span></h2>';
        echo '<!– /wp:heading –>';
    
        echo '<!– wp:heading {"textAlign":"center","textColor":"col_#000000"} –>';
        echo '<h2 class="has-text-align-center has-col-000000-color has-text-color"><span style="text-decoration: underline;"><span class="has-inline-color has-col-000000-color">Catálogo de Quesos</span></span></h2>';
        echo '<!– /wp:heading –>';
    
        echo '<!– wp:shortcode –>';
        echo do_shortcode("[av_sidebar widget_area='MENU LATERAL' av_uid='av-1vwc8w']");
        echo '<!– /wp:shortcode –>';
    
        echo '<!– wp:separator {"color":"col_#f8f8f8","className":"is-style-wide"} –>';
        echo '<hr class="wp-block-separator has-text-color has-background has-col-f-8-f-8-f-8-background-color has-col-f-8-f-8-f-8-color is-style-wide"/>';
        echo '<!– /wp:separator –>';
    	
    }
    
    add_action('woocommerce_archive_description', 'myshop_archive_description');

    Please review your site.

    Best regards,
    Nikko

    in reply to: Font Awesome Pro import issue #1287298

    Hi Sebastian,

    Thanks, I was able to make it work.
    Please do the following:
    1. Unzip fontawesome-pro-5.15.2-web.zip file.
    2. Inside the generated folder, please find webfonts folder then zip it.
    3. Upload webfonts.zip.

    Best regards,
    Nikko

    in reply to: color bar instead of header #1287289

    Hi Will,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Can't center align SOCIAL ICONS on socket area #1287288

    Hi H,

    Can you try to change this code:

    .responsive #socket .sub_menu_socket {
        margin: 0;
    }

    to:

    .responsive #top #socket .sub_menu_socket {
        margin: 0;
    }

    if it doesn’t work, please use this instead:

    .responsive #socket .sub_menu_socket {
        margin: 0 !important;
    }

    Best regards,
    Nikko

    in reply to: How to add Author name to blog posts #1287287

    Hi cobaltsapphire,

    I see you’re still using Enfold 4.7.5, please update it to the latest version (4.8.1) to fix it, don’t forget to backup your site first before updating.
    Also, you’ll need to go to Appearance > Theme Editor in order to modify existing theme files or you can do it via FTP.

    Best regards,
    Nikko

    in reply to: Horizontal Gallery – start with first image #1287284

    Hi ReinaSmallenbroek,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: disable or hide comments on blog post pages #1287156

    Hi bobfurgo,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Font Awesome Pro import issue #1287155

    Hi Sebastian,

    I see, you can upload it in https://ufile.io/ then give us the link to it (put it in private content).
    Also can you try to go to Layerslider WP > Options > System Status > then check PHP Max Upload Size and PHP Post Max Size (if it’s less than 8mb then you would need to adjust it).

    Best regards,
    Nikko

    in reply to: Beitrag Seite – Kategorien #1287146

    Hi Lin84,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

Viewing 30 posts - 6,091 through 6,120 (of 25,536 total)